About Nike

NIKE, Inc. is more than a sportswear giant; it's a global innovator that outfits the world's best athletes while pushing the boundaries of human potential. From its iconic Swoosh logo to revolutionary products like Air Max and Flyknit, Nike has redefined athletic performance and style. Headquartered in Beaverton, Oregon, with operations worldwide, Nike thrives on a culture of diversity, imagination, and achievement. In the United Kingdom, Nike Unite stores like the one in Durham exemplify the brand's commitment to premium consumer experiences. As a growth company, Nike seeks visionary leaders to join its mission: bringing inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete.)

Role Overview

The Team Lead position at Nike Unite Durham is your gateway to leadership in retail excellence. Reporting to store management, you'll specialize in one of three key areas—Commercial, Athlete Experience, or Consumer Experience—while supporting cross-functionally. This full-time role demands passion for Nike's brand, a drive for consumer satisfaction, and the ability to inspire teams. Located in Durham, United Kingdom, this position offers a dynamic environment where you'll deliver world-class service, hit sales targets, and embody Nike's innovative spirit. No relocation is available, making it ideal for local talent ready to elevate their retail career.

Key Responsibilities

As Team Lead, your impact will be immediate and multifaceted:

• Provide exceptional consumer service and ensure a premium brand experience across digital services, sales floor, visual merchandising, and promotional campaigns.
• Coordinate, coach, and motivate a small team of peers to foster an excellent work atmosphere and achieve sales targets.
• Support efficient product receiving, maintain inventory accuracy, and execute timely monthly initiative launches in the Commercial area.
• Equip your team to deliver the highest quality Athlete Experience, focusing on personalized consumer journeys.
• Lead by example on the sales floor in Consumer Experience, bringing Nike's storytelling to life.
• Partner with store leadership to identify and solve problems proactively.
• Serve as a brand ambassador for Nike's global initiatives and ensure full compliance with all store standards and guidelines.

Qualifications & Requirements

Nike seeks proven performers with:

• Preferred customer service and/or retail experience to hit the ground running.
• Demonstrated ability to manage a small team of peers effectively.
• Strong communication skills as a collaborative teammate and brand ambassador.
• Proven product sales techniques to drive consumer engagement.
• Flexibility for retail hours (7am-9pm), including days, evenings, weekends, and holidays based on store needs.

No formal degree is required—your passion, skills, and retail savvy are what count. Nike values diverse backgrounds and rewards those who think big.

Benefits & Perks

Joining Nike means accessing one of the industry's best total rewards packages:

• Competitive compensation with opportunity for monthly performance-based bonuses.
• Generous online and in-store employee discounts to gear up in the latest Nike products.
• A brand-new NIKE outfit to sport proudly with your teammates.
• Supportive team environment prioritizing Diversity, Equity & Inclusion (DEI).
• Casual work atmosphere, professional development, and an electric vibe in a diverse, inclusive culture.

These perks underscore Nike's investment in your success and well-being.

Career Growth

Nike is a growth company that grows with its people. As Team Lead in Durham, you'll gain hands-on leadership experience, mentorship from store management, and exposure to Nike's global operations. Excel here, and doors open to advanced retail roles, district management, or even corporate opportunities in merchandising, operations, or digital innovation. Nike's electric atmosphere fuels professional development, with internal mobility programs ensuring top performers advance quickly. Many leaders started on the sales floor—your journey could be next.

Why Join Us

Why Nike Unite Durham? It's not just a job; it's a platform to obliterate boundaries. Work in a high-energy store at the intersection of sports, fashion, and technology. Be part of a brand that shapes culture, from Olympic podiums to streetwear trends. Enjoy a supportive team, premium benefits, and the thrill of achieving sales targets together. Nike's commitment to DEI ensures everyone belongs, while its innovative edge keeps every day exciting. In Durham, United Kingdom, this role positions you at the forefront of retail evolution—apply now and bring your skills to the game.

Role FAQs

Q: What are the shifts like?
A: Flexible retail hours from 7am-9pm, including evenings, weekends, and holidays as needed.

Q: Is retail experience required?
A: Preferred but not mandatory—strong leadership and sales potential are key.

Q: What specialization areas are available?
A: Commercial (inventory/visuals), Athlete Experience, or Consumer Experience (sales floor), with cross-functional support.

Q: Are bonuses guaranteed?
A: Performance-based monthly bonuses offer upside for top achievers.

Q: Does Nike support career progression?
A: Absolutely—internal growth opportunities abound in this dynamic company.

NIKE, Inc. is an equal opportunity employer committed to a diverse workforce. Qualified applicants receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.