Role Overview

Join Datadog as a Technical Account Manager 2 - German or Spanish speaking in our dynamic Amsterdam or Madrid offices. As a key member of Datadog's Technical Solutions team, you'll be the in-house product expert driving worldwide growth. Educate potential clients, ensure existing customers thrive, and deliver hands-on technical services to our largest enterprise accounts. Fluent in German or Spanish? This is your chance to become a trusted advisor, translating complex IT Operations into tangible business value using Datadog's comprehensive observability platform.

Datadog, the leading cloud monitoring and security platform, powers digital transformation for organizations worldwide. Our hybrid workplace fosters collaboration, creativity, and work-life harmony. If you have hands-on experience with AWS, Azure, GCP, Kubernetes, Docker, and scripting like Python, apply now to support mid-market and enterprise customers in the cloud space.

Key Responsibilities at Datadog

• Advise on technical support: Guide customers through pre-sales, post-sales, and renewal processes with Datadog product adoption strategies.
• Analyze IT environments: Conduct regular assessments of customer IT Operations and deliver recommendations to maximize Datadog's observability value.
• Customer advocacy: Deeply understand goals and use cases, proposing process optimizations, configurations, and feature expansions.
• Business reviews: Prepare and lead Monthly and Quarterly Business Reviews to showcase ROI and roadmap progress.
• Cross-team collaboration: Partner with product management, engineering, and technical services to influence new features and products.
• Evolve best practices: Continuously refine technical adoption strategies for superior customer success.
• Hands-on support: Provide expert guidance across Datadog's full suite of monitoring, APM, security, and log management tools.
• Travel and engagement: Up to 30% travel to client sites, sitting up to 4 hours, building strong relationships.
• Champion DatadogLife by fostering innovation in cloud observability and DevOps.

Qualifications & Requirements

To excel as a TAM at Datadog, bring your technical prowess and customer-centric mindset:

• Solid technical grounding with proven hands-on IT Operations experience.
• Confident expertise in AWS, Azure, or GCP cloud infrastructures.
• Proficiency in scripting languages: Python, JavaScript, Ruby, Perl, Go, PHP, Chef, or Puppet.
• Strong skills in CI/CD tools like Jenkins, GitLab CI/CD.
• Deep knowledge of containerization: Docker, Kubernetes, Rancher.
• Prior TAM experience supporting mid-market/enterprise cloud customers.
• Hands-on with Datadog or comparable cloud monitoring platforms (New Relic, Dynatrace, etc.).
• Fluent German or Spanish (written/spoken) for EMEA customer engagement.
• Ability to travel up to 30% and sit for extended periods.

Datadog values passion over perfection. Even if you don't check every box, apply if you're eager to grow in cloud monitoring and observability.

Salary & Benefits

Earn competitive compensation in Amsterdam or Madrid: €65,000 - €95,000 base salary (depending on experience), plus performance bonuses. Datadog's total rewards include:

• Best-in-breed onboarding for rapid ramp-up.
• Generous global benefits with family health insurance.
• Mentor/buddy program for networking.
• RSUs and ESPP for equity ownership.
• Professional development, product training, career pathing.
• Inclusive culture via Guilds and Inclusion Talks.
• Fitness reimbursements, commuter benefits.
• Hybrid model for work-life balance.

Note: Benefits may vary by location (Netherlands/Spain).

Why Join Datadog?

Datadog (NASDAQ: DDOG) is a high-growth SaaS leader in cloud observability, breaking silos for digital transformation. Used by Fortune 500s across industries, we're built by engineers for engineers. Enjoy #DatadogLife: collaborative, pragmatic, people-first culture. Follow us on Instagram, LinkedIn, and Datadog Learning Center.

We're committed to equal opportunity, embracing diversity in race, gender, orientation, and more. Champion innovation, take smart risks, and grow continuously in a supportive pack.

How to Apply

Ready to elevate customer success with Datadog's monitoring platform? Submit your application today. Highlight your cloud, DevOps, and language skills. Join our Amsterdam or Madrid team and shape the future of observability. Positions fill fast—apply now!