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Computing Products SRE Engineer

Tencent

Software and Technology Jobs

Computing Products SRE Engineer

internshipPosted: Nov 10, 2025

Job Description

Computing Products SRE Engineer

📋 Job Overview

Tencent is seeking a Computing Products SRE Engineer to ensure the stability and reliability of Tencent Cloud's computing products in the North American region. The role involves monitoring services, deploying and upgrading products using CI/CD tools, troubleshooting issues, developing automation scripts, and improving operational processes. This position is based in Palo Alto, California, and focuses on enhancing service quality and efficiency for international teams.

📍 Location: Palo Alto, California, United States

🏢 Business Unit: CSIG

📄 Full Description

Business Unit

What the Role Entails
Service Reliability: Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability.
Service Deployment & upgrade: Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment, upgrade and architecture optimization in region.
Troubleshooting: Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region.
Automation & Monitoring: Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations.
Process Improvement & Documentation: Re-engineer and document operational processes to improve service efficiency and delivery.

Who We Look For
Bachelor's degree or higher in Computer Science or a related field.
Ability to communicate in English and Mandarin with international teams preferred but not required.
Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills.
Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing.
Strong understanding of hardware performance and how it impacts system operations.
Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation.
Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed.
Preferred Experience: 
Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker.
Contributions to open-source projects are a plus.
Preference for candidates with Tencent Cloud Qualification Certificate or equivalent qualifications.
Location State(s)
US-California-Palo Alto
The expected base pay range for this position in the location(s) listed above is $106,100.00 to $199,300.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience.
Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis.
Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year.
Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: US-California-Palo Alto

🎯 Key Responsibilities

  • Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability
  • Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment, upgrade and architecture optimization in region
  • Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region
  • Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations
  • Re-engineer and document operational processes to improve service efficiency and delivery

✅ Required Qualifications

  • Bachelor's degree or higher in Computer Science or a related field
  • Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills
  • Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing
  • Strong understanding of hardware performance and how it impacts system operations
  • Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation
  • Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed

⭐ Preferred Qualifications

  • Ability to communicate in English and Mandarin with international teams
  • Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker
  • Contributions to open-source projects
  • Tencent Cloud Qualification Certificate or equivalent qualifications

🛠️ Required Skills

  • Deep understanding of Linux operating systems (kernel, memory, processes, threads, IPC, signals)
  • Strong troubleshooting skills
  • Proficiency in networking protocols (HTTP, DNS, TCP/IP, ICMP, Subnetting, Load Balancing)
  • Strong understanding of hardware performance
  • Proficiency in scripting languages (Python or Shell) for automation
  • Ability to communicate in English (Mandarin preferred)
  • Independent troubleshooting and ownership of issues
  • Experience in kernel and KVM fault debugging (preferred)
  • Proficiency in virtualization technologies (KVM/Docker preferred)

🎁 Benefits

  • Competitive base pay range of $106,100.00 to $199,300.00 per year
  • Eligibility for sign-on payment
  • Relocation package
  • Restricted stock units
  • Medical, dental, vision, life and disability benefits
  • Participation in the Company’s 401(k) plan
  • Up to 15 to 25 days of vacation per year (depending on tenure)
  • Up to 13 days of holidays throughout the calendar year
  • Up to 10 days of paid sick leave per year

Locations

  • Palo Alto, California, United States

Salary

106,100 - 199,300 USD / yearly

Skills Required

  • Deep understanding of Linux operating systems (kernel, memory, processes, threads, IPC, signals)intermediate
  • Strong troubleshooting skillsintermediate
  • Proficiency in networking protocols (HTTP, DNS, TCP/IP, ICMP, Subnetting, Load Balancing)intermediate
  • Strong understanding of hardware performanceintermediate
  • Proficiency in scripting languages (Python or Shell) for automationintermediate
  • Ability to communicate in English (Mandarin preferred)intermediate
  • Independent troubleshooting and ownership of issuesintermediate
  • Experience in kernel and KVM fault debugging (preferred)intermediate
  • Proficiency in virtualization technologies (KVM/Docker preferred)intermediate

Required Qualifications

  • Bachelor's degree or higher in Computer Science or a related field (experience)
  • Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills (experience)
  • Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing (experience)
  • Strong understanding of hardware performance and how it impacts system operations (experience)
  • Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation (experience)
  • Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed (experience)

Preferred Qualifications

  • Ability to communicate in English and Mandarin with international teams (experience)
  • Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker (experience)
  • Contributions to open-source projects (experience)
  • Tencent Cloud Qualification Certificate or equivalent qualifications (experience)

Responsibilities

  • Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability
  • Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment, upgrade and architecture optimization in region
  • Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region
  • Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations
  • Re-engineer and document operational processes to improve service efficiency and delivery

Benefits

  • general: Competitive base pay range of $106,100.00 to $199,300.00 per year
  • general: Eligibility for sign-on payment
  • general: Relocation package
  • general: Restricted stock units
  • general: Medical, dental, vision, life and disability benefits
  • general: Participation in the Company’s 401(k) plan
  • general: Up to 15 to 25 days of vacation per year (depending on tenure)
  • general: Up to 13 days of holidays throughout the calendar year
  • general: Up to 10 days of paid sick leave per year

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Tencent logo

Computing Products SRE Engineer

Tencent

Software and Technology Jobs

Computing Products SRE Engineer

internshipPosted: Nov 10, 2025

Job Description

Computing Products SRE Engineer

📋 Job Overview

Tencent is seeking a Computing Products SRE Engineer to ensure the stability and reliability of Tencent Cloud's computing products in the North American region. The role involves monitoring services, deploying and upgrading products using CI/CD tools, troubleshooting issues, developing automation scripts, and improving operational processes. This position is based in Palo Alto, California, and focuses on enhancing service quality and efficiency for international teams.

📍 Location: Palo Alto, California, United States

🏢 Business Unit: CSIG

📄 Full Description

Business Unit

What the Role Entails
Service Reliability: Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability.
Service Deployment & upgrade: Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment, upgrade and architecture optimization in region.
Troubleshooting: Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region.
Automation & Monitoring: Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations.
Process Improvement & Documentation: Re-engineer and document operational processes to improve service efficiency and delivery.

Who We Look For
Bachelor's degree or higher in Computer Science or a related field.
Ability to communicate in English and Mandarin with international teams preferred but not required.
Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills.
Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing.
Strong understanding of hardware performance and how it impacts system operations.
Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation.
Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed.
Preferred Experience: 
Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker.
Contributions to open-source projects are a plus.
Preference for candidates with Tencent Cloud Qualification Certificate or equivalent qualifications.
Location State(s)
US-California-Palo Alto
The expected base pay range for this position in the location(s) listed above is $106,100.00 to $199,300.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience.
Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis.
Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year.
Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: US-California-Palo Alto

🎯 Key Responsibilities

  • Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability
  • Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment, upgrade and architecture optimization in region
  • Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region
  • Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations
  • Re-engineer and document operational processes to improve service efficiency and delivery

✅ Required Qualifications

  • Bachelor's degree or higher in Computer Science or a related field
  • Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills
  • Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing
  • Strong understanding of hardware performance and how it impacts system operations
  • Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation
  • Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed

⭐ Preferred Qualifications

  • Ability to communicate in English and Mandarin with international teams
  • Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker
  • Contributions to open-source projects
  • Tencent Cloud Qualification Certificate or equivalent qualifications

🛠️ Required Skills

  • Deep understanding of Linux operating systems (kernel, memory, processes, threads, IPC, signals)
  • Strong troubleshooting skills
  • Proficiency in networking protocols (HTTP, DNS, TCP/IP, ICMP, Subnetting, Load Balancing)
  • Strong understanding of hardware performance
  • Proficiency in scripting languages (Python or Shell) for automation
  • Ability to communicate in English (Mandarin preferred)
  • Independent troubleshooting and ownership of issues
  • Experience in kernel and KVM fault debugging (preferred)
  • Proficiency in virtualization technologies (KVM/Docker preferred)

🎁 Benefits

  • Competitive base pay range of $106,100.00 to $199,300.00 per year
  • Eligibility for sign-on payment
  • Relocation package
  • Restricted stock units
  • Medical, dental, vision, life and disability benefits
  • Participation in the Company’s 401(k) plan
  • Up to 15 to 25 days of vacation per year (depending on tenure)
  • Up to 13 days of holidays throughout the calendar year
  • Up to 10 days of paid sick leave per year

Locations

  • Palo Alto, California, United States

Salary

106,100 - 199,300 USD / yearly

Skills Required

  • Deep understanding of Linux operating systems (kernel, memory, processes, threads, IPC, signals)intermediate
  • Strong troubleshooting skillsintermediate
  • Proficiency in networking protocols (HTTP, DNS, TCP/IP, ICMP, Subnetting, Load Balancing)intermediate
  • Strong understanding of hardware performanceintermediate
  • Proficiency in scripting languages (Python or Shell) for automationintermediate
  • Ability to communicate in English (Mandarin preferred)intermediate
  • Independent troubleshooting and ownership of issuesintermediate
  • Experience in kernel and KVM fault debugging (preferred)intermediate
  • Proficiency in virtualization technologies (KVM/Docker preferred)intermediate

Required Qualifications

  • Bachelor's degree or higher in Computer Science or a related field (experience)
  • Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills (experience)
  • Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing (experience)
  • Strong understanding of hardware performance and how it impacts system operations (experience)
  • Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation (experience)
  • Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed (experience)

Preferred Qualifications

  • Ability to communicate in English and Mandarin with international teams (experience)
  • Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker (experience)
  • Contributions to open-source projects (experience)
  • Tencent Cloud Qualification Certificate or equivalent qualifications (experience)

Responsibilities

  • Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability
  • Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment, upgrade and architecture optimization in region
  • Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region
  • Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations
  • Re-engineer and document operational processes to improve service efficiency and delivery

Benefits

  • general: Competitive base pay range of $106,100.00 to $199,300.00 per year
  • general: Eligibility for sign-on payment
  • general: Relocation package
  • general: Restricted stock units
  • general: Medical, dental, vision, life and disability benefits
  • general: Participation in the Company’s 401(k) plan
  • general: Up to 15 to 25 days of vacation per year (depending on tenure)
  • general: Up to 13 days of holidays throughout the calendar year
  • general: Up to 10 days of paid sick leave per year

Target Your Resume for "Computing Products SRE Engineer" , Tencent

Get personalized recommendations to optimize your resume specifically for Computing Products SRE Engineer. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Computing Products SRE Engineer" , Tencent

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

TencentPalo AltoUnited StatesCSIGCSIG

Answer 10 quick questions to check your fit for Computing Products SRE Engineer @ Tencent.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.