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Senior Gateway Ops Engineer

Tencent

Software and Technology Jobs

Senior Gateway Ops Engineer

internshipPosted: Nov 19, 2025

Job Description

Senior Gateway Ops Engineer

📋 Job Overview

Tencent is seeking a Senior Gateway Ops Engineer to own the end-to-end operations of its overseas Elastic IP and load balancing gateway platform. The role involves user support, software deployment, on-call rotations, and critical incident management to ensure 24/7 security and reliability. This position is based in Palo Alto, California, and requires strong technical expertise in system operations and maintenance.

📍 Location: Palo Alto, California, United States

🏢 Business Unit: TEG

📄 Full Description

Business Unit

What the Role Entails
Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform, covering user support ticket resolution, software deployment, on-call rotations, and critical incident management, while maintaining 24/7 security and reliability for the production environment.

Who We Look For
Computer-related Bachelor degree or above, more than 3-year-experience in large-scale system operation and maintenance, familiar with operation and maintenance specifications;
Familiar with Linux/unix operating system, master in least one of python/shell programming languages;
Good knowledge of network, storage, security and computer architecture, experience in linux system tuning is preferred;
Have server cluster management experience, familiar with the basic structure of Internet products, and experience in Internet product development or operation and maintenance is preferred;
Clear thinking logic, able to quickly learn business logic, have good problem analysis and summary skills, and be good at proactively discovering and optimizing problems that appear in the work;
Strong sense of responsibility, good sense of service and teamwork, strong ability to withstand pressure.
Location State(s)
US-California-Palo Alto
The expected base pay range for this position in the location(s) listed above is $118,600.00 to $223,100.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience.
Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis.
Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year.
Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: US-California-Palo Alto

🎯 Key Responsibilities

  • Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform
  • Handle user support ticket resolution
  • Perform software deployment
  • Participate in on-call rotations
  • Manage critical incidents
  • Maintain 24/7 security and reliability for the production environment

✅ Required Qualifications

  • Computer-related Bachelor degree or above
  • More than 3 years of experience in large-scale system operation and maintenance
  • Familiar with operation and maintenance specifications

⭐ Preferred Qualifications

  • Experience in Linux system tuning
  • Experience in Internet product development or operation and maintenance

🛠️ Required Skills

  • Familiar with Linux/Unix operating system
  • Mastery of at least one of Python or Shell programming languages
  • Good knowledge of network, storage, security, and computer architecture
  • Server cluster management experience
  • Familiar with the basic structure of Internet products
  • Clear thinking logic
  • Ability to quickly learn business logic
  • Good problem analysis and summary skills
  • Proactive in discovering and optimizing problems
  • Strong sense of responsibility
  • Good sense of service and teamwork
  • Strong ability to withstand pressure

🎁 Benefits

  • Base pay range of $118,600 to $223,100 per year
  • Potential sign-on payment
  • Relocation package
  • Restricted stock units
  • Medical, dental, vision, life, and disability benefits
  • Participation in 401(k) plan
  • 15 to 25 days of vacation per year (depending on tenure)
  • Up to 13 days of holidays per year
  • Up to 10 days of paid sick leave per year

Locations

  • Palo Alto, California, United States

Salary

118,600 - 223,100 USD / yearly

Skills Required

  • Familiar with Linux/Unix operating systemintermediate
  • Mastery of at least one of Python or Shell programming languagesintermediate
  • Good knowledge of network, storage, security, and computer architectureintermediate
  • Server cluster management experienceintermediate
  • Familiar with the basic structure of Internet productsintermediate
  • Clear thinking logicintermediate
  • Ability to quickly learn business logicintermediate
  • Good problem analysis and summary skillsintermediate
  • Proactive in discovering and optimizing problemsintermediate
  • Strong sense of responsibilityintermediate
  • Good sense of service and teamworkintermediate
  • Strong ability to withstand pressureintermediate

Required Qualifications

  • Computer-related Bachelor degree or above (experience)
  • More than 3 years of experience in large-scale system operation and maintenance (experience)
  • Familiar with operation and maintenance specifications (experience)

Preferred Qualifications

  • Experience in Linux system tuning (experience)
  • Experience in Internet product development or operation and maintenance (experience)

Responsibilities

  • Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform
  • Handle user support ticket resolution
  • Perform software deployment
  • Participate in on-call rotations
  • Manage critical incidents
  • Maintain 24/7 security and reliability for the production environment

Benefits

  • general: Base pay range of $118,600 to $223,100 per year
  • general: Potential sign-on payment
  • general: Relocation package
  • general: Restricted stock units
  • general: Medical, dental, vision, life, and disability benefits
  • general: Participation in 401(k) plan
  • general: 15 to 25 days of vacation per year (depending on tenure)
  • general: Up to 13 days of holidays per year
  • general: Up to 10 days of paid sick leave per year

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Tencent logo

Senior Gateway Ops Engineer

Tencent

Software and Technology Jobs

Senior Gateway Ops Engineer

internshipPosted: Nov 19, 2025

Job Description

Senior Gateway Ops Engineer

📋 Job Overview

Tencent is seeking a Senior Gateway Ops Engineer to own the end-to-end operations of its overseas Elastic IP and load balancing gateway platform. The role involves user support, software deployment, on-call rotations, and critical incident management to ensure 24/7 security and reliability. This position is based in Palo Alto, California, and requires strong technical expertise in system operations and maintenance.

📍 Location: Palo Alto, California, United States

🏢 Business Unit: TEG

📄 Full Description

Business Unit

What the Role Entails
Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform, covering user support ticket resolution, software deployment, on-call rotations, and critical incident management, while maintaining 24/7 security and reliability for the production environment.

Who We Look For
Computer-related Bachelor degree or above, more than 3-year-experience in large-scale system operation and maintenance, familiar with operation and maintenance specifications;
Familiar with Linux/unix operating system, master in least one of python/shell programming languages;
Good knowledge of network, storage, security and computer architecture, experience in linux system tuning is preferred;
Have server cluster management experience, familiar with the basic structure of Internet products, and experience in Internet product development or operation and maintenance is preferred;
Clear thinking logic, able to quickly learn business logic, have good problem analysis and summary skills, and be good at proactively discovering and optimizing problems that appear in the work;
Strong sense of responsibility, good sense of service and teamwork, strong ability to withstand pressure.
Location State(s)
US-California-Palo Alto
The expected base pay range for this position in the location(s) listed above is $118,600.00 to $223,100.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience.
Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis.
Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year.
Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.

Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: US-California-Palo Alto

🎯 Key Responsibilities

  • Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform
  • Handle user support ticket resolution
  • Perform software deployment
  • Participate in on-call rotations
  • Manage critical incidents
  • Maintain 24/7 security and reliability for the production environment

✅ Required Qualifications

  • Computer-related Bachelor degree or above
  • More than 3 years of experience in large-scale system operation and maintenance
  • Familiar with operation and maintenance specifications

⭐ Preferred Qualifications

  • Experience in Linux system tuning
  • Experience in Internet product development or operation and maintenance

🛠️ Required Skills

  • Familiar with Linux/Unix operating system
  • Mastery of at least one of Python or Shell programming languages
  • Good knowledge of network, storage, security, and computer architecture
  • Server cluster management experience
  • Familiar with the basic structure of Internet products
  • Clear thinking logic
  • Ability to quickly learn business logic
  • Good problem analysis and summary skills
  • Proactive in discovering and optimizing problems
  • Strong sense of responsibility
  • Good sense of service and teamwork
  • Strong ability to withstand pressure

🎁 Benefits

  • Base pay range of $118,600 to $223,100 per year
  • Potential sign-on payment
  • Relocation package
  • Restricted stock units
  • Medical, dental, vision, life, and disability benefits
  • Participation in 401(k) plan
  • 15 to 25 days of vacation per year (depending on tenure)
  • Up to 13 days of holidays per year
  • Up to 10 days of paid sick leave per year

Locations

  • Palo Alto, California, United States

Salary

118,600 - 223,100 USD / yearly

Skills Required

  • Familiar with Linux/Unix operating systemintermediate
  • Mastery of at least one of Python or Shell programming languagesintermediate
  • Good knowledge of network, storage, security, and computer architectureintermediate
  • Server cluster management experienceintermediate
  • Familiar with the basic structure of Internet productsintermediate
  • Clear thinking logicintermediate
  • Ability to quickly learn business logicintermediate
  • Good problem analysis and summary skillsintermediate
  • Proactive in discovering and optimizing problemsintermediate
  • Strong sense of responsibilityintermediate
  • Good sense of service and teamworkintermediate
  • Strong ability to withstand pressureintermediate

Required Qualifications

  • Computer-related Bachelor degree or above (experience)
  • More than 3 years of experience in large-scale system operation and maintenance (experience)
  • Familiar with operation and maintenance specifications (experience)

Preferred Qualifications

  • Experience in Linux system tuning (experience)
  • Experience in Internet product development or operation and maintenance (experience)

Responsibilities

  • Own end-to-end operations of Tencent's overseas Elastic IP and load balancing gateway platform
  • Handle user support ticket resolution
  • Perform software deployment
  • Participate in on-call rotations
  • Manage critical incidents
  • Maintain 24/7 security and reliability for the production environment

Benefits

  • general: Base pay range of $118,600 to $223,100 per year
  • general: Potential sign-on payment
  • general: Relocation package
  • general: Restricted stock units
  • general: Medical, dental, vision, life, and disability benefits
  • general: Participation in 401(k) plan
  • general: 15 to 25 days of vacation per year (depending on tenure)
  • general: Up to 13 days of holidays per year
  • general: Up to 10 days of paid sick leave per year

Target Your Resume for "Senior Gateway Ops Engineer" , Tencent

Get personalized recommendations to optimize your resume specifically for Senior Gateway Ops Engineer. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Gateway Ops Engineer" , Tencent

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

TencentPalo AltoUnited StatesTEGTEG

Answer 10 quick questions to check your fit for Senior Gateway Ops Engineer @ Tencent.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.