Senior Media Solution Architect/Engineer
Tencent
Senior Media Solution Architect/Engineer
Job Description
Senior Media Solution Architect/Engineer
📋 Job Overview
The Senior Media Solution Architect/Engineer role at Tencent involves collaborating with sales teams to provide technical support for media service products, analyzing customer needs in industries like OTT, e-commerce, and gaming, and communicating requirements to product development. The position requires engaging in presentations and workshops to enhance Tencent Cloud's influence in media services. Based in Tokyo, it supports regional ecosystem partners and focuses on delivering tailored solutions to achieve customer goals.
📍 Location: Mori Tower, Tokyo, Japan
🏢 Business Unit: CSIG
📄 Full Description
What the Role Entails
* Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
* Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
* Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
* Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
* Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
Who We Look For
* At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
* Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing.
* Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCI/IP networking, etc.
* Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
* Experience in related industries or working with public clouds is a plus.
* Fluent English skills is a plus.
* Excellent cross-cultural communication skills are preferred.
勤務地 東京 (虎ノ門ヒルズ森タワー)
賃金
年収額：応相談（昇給/賞与あり）
※経験・スキル等を考慮し、当社規定により優遇します。
※一般社員の場合、固定残業代月35時間分が含まれます。
管理職の場合、固定残業代10時間分が含まれます。
労働時間・休日
就業時間 09:30 ~ 18:30 休憩時間 60分
フレックスタイムあり
完全週休２日制（土日・祝日）
有給休暇：入社初年度は、入社月により期間按分付与。在籍年数踏まえて最大22日
年末年始休暇（12/30～1/3）
病気休暇（有給）：12日/年（有給休暇とは別途付与）
福利厚生
＜各種保険＞
健康保険 、雇用保険、 労災保険、 厚生年金保険、 総合福祉団体定期保険（GTL）
業務災害安心総合保険（GPA）、団体長期障害所得補償保険（GLTD）
海外旅行保険
＜各種手当＞
通勤手当(上限5万円/月) 、通信手当（上限1万円/月）、 自己啓発手当（上限2万円/月）、 平日に出社した場合食事補助1800円/日、定期健診手当（上限7万5千円/年1回）
＜支援制度・その他待遇＞
フリードリンクコーナー 、ギフトカード（お盆、正月の2回支給、2万円/1回）
従業員支援プログラム(EAP) 、慶弔見舞金 、永年勤続賞/休暇
この求人広告に記載されているポリシー（給与、福利厚生、労働条件などを含むがこれに限らない）は、会社のリアルタイムポリシーに応じて調整される可能性があります。
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: Japan-Tokyo-Mori Tower
* Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
* Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
* Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
* Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
* Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
Who We Look For
* At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
* Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing.
* Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCI/IP networking, etc.
* Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
* Experience in related industries or working with public clouds is a plus.
* Fluent English skills is a plus.
* Excellent cross-cultural communication skills are preferred.
勤務地 東京 (虎ノ門ヒルズ森タワー)
賃金
年収額：応相談（昇給/賞与あり）
※経験・スキル等を考慮し、当社規定により優遇します。
※一般社員の場合、固定残業代月35時間分が含まれます。
管理職の場合、固定残業代10時間分が含まれます。
労働時間・休日
就業時間 09:30 ~ 18:30 休憩時間 60分
フレックスタイムあり
完全週休２日制（土日・祝日）
有給休暇：入社初年度は、入社月により期間按分付与。在籍年数踏まえて最大22日
年末年始休暇（12/30～1/3）
病気休暇（有給）：12日/年（有給休暇とは別途付与）
福利厚生
＜各種保険＞
健康保険 、雇用保険、 労災保険、 厚生年金保険、 総合福祉団体定期保険（GTL）
業務災害安心総合保険（GPA）、団体長期障害所得補償保険（GLTD）
海外旅行保険
＜各種手当＞
通勤手当(上限5万円/月) 、通信手当（上限1万円/月）、 自己啓発手当（上限2万円/月）、 平日に出社した場合食事補助1800円/日、定期健診手当（上限7万5千円/年1回）
＜支援制度・その他待遇＞
フリードリンクコーナー 、ギフトカード（お盆、正月の2回支給、2万円/1回）
従業員支援プログラム(EAP) 、慶弔見舞金 、永年勤続賞/休暇
この求人広告に記載されているポリシー（給与、福利厚生、労働条件などを含むがこれに限らない）は、会社のリアルタイムポリシーに応じて調整される可能性があります。
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: Japan-Tokyo-Mori Tower
🎯 Key Responsibilities
- Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
- Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
✅ Required Qualifications
- At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area
- Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing
- Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCP/IP networking, etc.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers
⭐ Preferred Qualifications
- Experience in related industries or working with public clouds
- Fluent English skills
- Excellent cross-cultural communication skills
🛠️ Required Skills
- Fluency in Chinese and Japanese for communication, public speaking, and writing solution documents
- Familiarity with audio and video technologies including live streaming, video on demand, encoding/decoding, TCP/IP networking
- Strong customer service orientation and ability to communicate with technical decision-makers
- Cross-cultural communication skills
- Experience in media-related industries or public clouds (preferred)
- Fluent English (preferred)
🎁 Benefits
- Various insurances: Health insurance, Employment insurance, Workers' accident compensation insurance, Employees' pension insurance, Comprehensive welfare group term life insurance (GTL), Business disaster peace of mind comprehensive insurance (GPA), Group long-term disability income compensation insurance (GLTD), Overseas travel insurance
- Various allowances: Commuting allowance (up to 50,000 yen/month), Communication allowance (up to 10,000 yen/month), Self-development allowance (up to 20,000 yen/month), Meal subsidy 1,800 yen/day for weekdays when coming to office, Regular health checkup allowance (up to 75,000 yen/year once)
- Support programs and other benefits: Free drink corner, Gift cards (issued twice in summer and New Year, 20,000 yen each time), Employee Assistance Program (EAP), Condolence payments, Long-service award/holiday
- Work hours: 09:30 ~ 18:30 with 60 min break, Flex time available
- Holidays: Complete weekly holidays (Sat, Sun, national holidays), Paid leave (pro-rated in first year based on entry month, up to 22 days max), Year-end/New Year holiday (Dec 30 ~ Jan 3), Sick leave (paid): 12 days/year (separate from paid leave)
Locations
- Mori Tower, Tokyo, Japan
Salary
Estimated Salary Rangemedium confidence
12,000,000 - 18,000,000 JPY / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluency in Chinese and Japanese for communication, public speaking, and writing solution documentsintermediate
- Familiarity with audio and video technologies including live streaming, video on demand, encoding/decoding, TCP/IP networkingintermediate
- Strong customer service orientation and ability to communicate with technical decision-makersintermediate
- Cross-cultural communication skillsintermediate
- Experience in media-related industries or public clouds (preferred)intermediate
- Fluent English (preferred)intermediate
Required Qualifications
- At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area (experience)
- Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing (experience)
- Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCP/IP networking, etc. (experience)
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers (experience)
Preferred Qualifications
- Experience in related industries or working with public clouds (experience)
- Fluent English skills (experience)
- Excellent cross-cultural communication skills (experience)
Responsibilities
- Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
- Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
Benefits
- general: Various insurances: Health insurance, Employment insurance, Workers' accident compensation insurance, Employees' pension insurance, Comprehensive welfare group term life insurance (GTL), Business disaster peace of mind comprehensive insurance (GPA), Group long-term disability income compensation insurance (GLTD), Overseas travel insurance
- general: Various allowances: Commuting allowance (up to 50,000 yen/month), Communication allowance (up to 10,000 yen/month), Self-development allowance (up to 20,000 yen/month), Meal subsidy 1,800 yen/day for weekdays when coming to office, Regular health checkup allowance (up to 75,000 yen/year once)
- general: Support programs and other benefits: Free drink corner, Gift cards (issued twice in summer and New Year, 20,000 yen each time), Employee Assistance Program (EAP), Condolence payments, Long-service award/holiday
- general: Work hours: 09:30 ~ 18:30 with 60 min break, Flex time available
- general: Holidays: Complete weekly holidays (Sat, Sun, national holidays), Paid leave (pro-rated in first year based on entry month, up to 22 days max), Year-end/New Year holiday (Dec 30 ~ Jan 3), Sick leave (paid): 12 days/year (separate from paid leave)
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Senior Media Solution Architect/Engineer
Tencent
Senior Media Solution Architect/Engineer
Job Description
Senior Media Solution Architect/Engineer
📋 Job Overview
The Senior Media Solution Architect/Engineer role at Tencent involves collaborating with sales teams to provide technical support for media service products, analyzing customer needs in industries like OTT, e-commerce, and gaming, and communicating requirements to product development. The position requires engaging in presentations and workshops to enhance Tencent Cloud's influence in media services. Based in Tokyo, it supports regional ecosystem partners and focuses on delivering tailored solutions to achieve customer goals.
📍 Location: Mori Tower, Tokyo, Japan
🏢 Business Unit: CSIG
📄 Full Description
What the Role Entails
* Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
* Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
* Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
* Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
* Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
Who We Look For
* At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
* Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing.
* Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCI/IP networking, etc.
* Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
* Experience in related industries or working with public clouds is a plus.
* Fluent English skills is a plus.
* Excellent cross-cultural communication skills are preferred.
勤務地 東京 (虎ノ門ヒルズ森タワー)
賃金
年収額：応相談（昇給/賞与あり）
※経験・スキル等を考慮し、当社規定により優遇します。
※一般社員の場合、固定残業代月35時間分が含まれます。
管理職の場合、固定残業代10時間分が含まれます。
労働時間・休日
就業時間 09:30 ~ 18:30 休憩時間 60分
フレックスタイムあり
完全週休２日制（土日・祝日）
有給休暇：入社初年度は、入社月により期間按分付与。在籍年数踏まえて最大22日
年末年始休暇（12/30～1/3）
病気休暇（有給）：12日/年（有給休暇とは別途付与）
福利厚生
＜各種保険＞
健康保険 、雇用保険、 労災保険、 厚生年金保険、 総合福祉団体定期保険（GTL）
業務災害安心総合保険（GPA）、団体長期障害所得補償保険（GLTD）
海外旅行保険
＜各種手当＞
通勤手当(上限5万円/月) 、通信手当（上限1万円/月）、 自己啓発手当（上限2万円/月）、 平日に出社した場合食事補助1800円/日、定期健診手当（上限7万5千円/年1回）
＜支援制度・その他待遇＞
フリードリンクコーナー 、ギフトカード（お盆、正月の2回支給、2万円/1回）
従業員支援プログラム(EAP) 、慶弔見舞金 、永年勤続賞/休暇
この求人広告に記載されているポリシー（給与、福利厚生、労働条件などを含むがこれに限らない）は、会社のリアルタイムポリシーに応じて調整される可能性があります。
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: Japan-Tokyo-Mori Tower
* Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
* Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
* Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
* Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
* Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
Who We Look For
* At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
* Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing.
* Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCI/IP networking, etc.
* Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
* Experience in related industries or working with public clouds is a plus.
* Fluent English skills is a plus.
* Excellent cross-cultural communication skills are preferred.
勤務地 東京 (虎ノ門ヒルズ森タワー)
賃金
年収額：応相談（昇給/賞与あり）
※経験・スキル等を考慮し、当社規定により優遇します。
※一般社員の場合、固定残業代月35時間分が含まれます。
管理職の場合、固定残業代10時間分が含まれます。
労働時間・休日
就業時間 09:30 ~ 18:30 休憩時間 60分
フレックスタイムあり
完全週休２日制（土日・祝日）
有給休暇：入社初年度は、入社月により期間按分付与。在籍年数踏まえて最大22日
年末年始休暇（12/30～1/3）
病気休暇（有給）：12日/年（有給休暇とは別途付与）
福利厚生
＜各種保険＞
健康保険 、雇用保険、 労災保険、 厚生年金保険、 総合福祉団体定期保険（GTL）
業務災害安心総合保険（GPA）、団体長期障害所得補償保険（GLTD）
海外旅行保険
＜各種手当＞
通勤手当(上限5万円/月) 、通信手当（上限1万円/月）、 自己啓発手当（上限2万円/月）、 平日に出社した場合食事補助1800円/日、定期健診手当（上限7万5千円/年1回）
＜支援制度・その他待遇＞
フリードリンクコーナー 、ギフトカード（お盆、正月の2回支給、2万円/1回）
従業員支援プログラム(EAP) 、慶弔見舞金 、永年勤続賞/休暇
この求人広告に記載されているポリシー（給与、福利厚生、労働条件などを含むがこれに限らない）は、会社のリアルタイムポリシーに応じて調整される可能性があります。
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: Japan-Tokyo-Mori Tower
🎯 Key Responsibilities
- Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
- Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
✅ Required Qualifications
- At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area
- Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing
- Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCP/IP networking, etc.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers
⭐ Preferred Qualifications
- Experience in related industries or working with public clouds
- Fluent English skills
- Excellent cross-cultural communication skills
🛠️ Required Skills
- Fluency in Chinese and Japanese for communication, public speaking, and writing solution documents
- Familiarity with audio and video technologies including live streaming, video on demand, encoding/decoding, TCP/IP networking
- Strong customer service orientation and ability to communicate with technical decision-makers
- Cross-cultural communication skills
- Experience in media-related industries or public clouds (preferred)
- Fluent English (preferred)
🎁 Benefits
- Various insurances: Health insurance, Employment insurance, Workers' accident compensation insurance, Employees' pension insurance, Comprehensive welfare group term life insurance (GTL), Business disaster peace of mind comprehensive insurance (GPA), Group long-term disability income compensation insurance (GLTD), Overseas travel insurance
- Various allowances: Commuting allowance (up to 50,000 yen/month), Communication allowance (up to 10,000 yen/month), Self-development allowance (up to 20,000 yen/month), Meal subsidy 1,800 yen/day for weekdays when coming to office, Regular health checkup allowance (up to 75,000 yen/year once)
- Support programs and other benefits: Free drink corner, Gift cards (issued twice in summer and New Year, 20,000 yen each time), Employee Assistance Program (EAP), Condolence payments, Long-service award/holiday
- Work hours: 09:30 ~ 18:30 with 60 min break, Flex time available
- Holidays: Complete weekly holidays (Sat, Sun, national holidays), Paid leave (pro-rated in first year based on entry month, up to 22 days max), Year-end/New Year holiday (Dec 30 ~ Jan 3), Sick leave (paid): 12 days/year (separate from paid leave)
Locations
- Mori Tower, Tokyo, Japan
Salary
Estimated Salary Rangemedium confidence
12,000,000 - 18,000,000 JPY / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluency in Chinese and Japanese for communication, public speaking, and writing solution documentsintermediate
- Familiarity with audio and video technologies including live streaming, video on demand, encoding/decoding, TCP/IP networkingintermediate
- Strong customer service orientation and ability to communicate with technical decision-makersintermediate
- Cross-cultural communication skillsintermediate
- Experience in media-related industries or public clouds (preferred)intermediate
- Fluent English (preferred)intermediate
Required Qualifications
- At least two years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area (experience)
- Excellent Chinese and Japanese skills with fluency in communication, public speaking, and solution documents writing (experience)
- Familiarity with the audio and video technology, such as live streaming, video on demand, encoding/decoding, TCP/IP networking, etc. (experience)
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers (experience)
Preferred Qualifications
- Experience in related industries or working with public clouds (experience)
- Fluent English skills (experience)
- Excellent cross-cultural communication skills (experience)
Responsibilities
- Work closely with the regional sales team as the point of contact for customers in the field of media service product and solution. Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the regional architect team in analyzing customers' media business technology architecture and identifying their needs and values in media service scenarios. Provide industry solutions and case studies for international markets, such as OTT, e-commerce, social media, gaming, education, etc.
- Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's media service products. Help customers achieve their goal and values. Effectively communicate the customer requirements and industry requirements to product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent's media service product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen and establish Tencent's industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, industry workshops, etc.
Benefits
- general: Various insurances: Health insurance, Employment insurance, Workers' accident compensation insurance, Employees' pension insurance, Comprehensive welfare group term life insurance (GTL), Business disaster peace of mind comprehensive insurance (GPA), Group long-term disability income compensation insurance (GLTD), Overseas travel insurance
- general: Various allowances: Commuting allowance (up to 50,000 yen/month), Communication allowance (up to 10,000 yen/month), Self-development allowance (up to 20,000 yen/month), Meal subsidy 1,800 yen/day for weekdays when coming to office, Regular health checkup allowance (up to 75,000 yen/year once)
- general: Support programs and other benefits: Free drink corner, Gift cards (issued twice in summer and New Year, 20,000 yen each time), Employee Assistance Program (EAP), Condolence payments, Long-service award/holiday
- general: Work hours: 09:30 ~ 18:30 with 60 min break, Flex time available
- general: Holidays: Complete weekly holidays (Sat, Sun, national holidays), Paid leave (pro-rated in first year based on entry month, up to 22 days max), Year-end/New Year holiday (Dec 30 ~ Jan 3), Sick leave (paid): 12 days/year (separate from paid leave)
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