📋 Job Overview

The Terminal Security Capability Product Operations role in Shanghai focuses on managing the security features and strategies of terminal security products to enhance user satisfaction and establish a leading position in the domestic market. Responsibilities include tracking user security needs and feedback, collaborating with product development teams to improve security experiences, and addressing customer issues during PoC, pre-sales, and after-sales stages. The position involves converting customer problems into actionable enhancements for security capabilities and product experiences.