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公有云客户成功经理

Tencent

Customer Support and Service Jobs

公有云客户成功经理

full-timePosted: Nov 3, 2025

Job Description

公有云客户成功经理

📋 Job Overview

The Public Cloud Customer Success Manager at Tencent is responsible for managing the full lifecycle of government and enterprise public cloud customers, from delivery and migration to optimization and ongoing operations, ensuring efficient project delivery and stable business growth. The role involves providing technical consulting and support to enhance customer satisfaction and product usage depth. Additionally, it focuses on managing renewals, identifying upsell opportunities, and building internal delivery capabilities through best practices.

📍 Location: Shenzhen, China

🏢 Business Unit: CSIG

📄 Full Description

1.负责政企公有云客户从交付实施、迁移上云、架构优化到持续运营的全流程管理,确保项目高效交付与业务稳定上量;
2.通过定期回访与需求洞察,持续为客户提供业务上云技术咨询和技术支持服务,提升客户产品使用深度与满意度;
3.主动管理客户续约与增购机会,挖掘云服务(如计算、存储、数据库等)用量提升潜力;
4.持续积累和提升交付能力,包含业务场景策略、客户最佳实践等,并且对内赋能输出。

🎯 Key Responsibilities

  • 负责政企公有云客户从交付实施、迁移上云、架构优化到持续运营的全流程管理,确保项目高效交付与业务稳定上量
  • 通过定期回访与需求洞察,持续为客户提供业务上云技术咨询和技术支持服务,提升客户产品使用深度与满意度
  • 主动管理客户续约与增购机会,挖掘云服务(如计算、存储、数据库等)用量提升潜力
  • 持续积累和提升交付能力,包含业务场景策略、客户最佳实践等,并且对内赋能输出

Locations

  • Shenzhen, China

Salary

Estimated Salary Rangemedium confidence

180,000 - 360,000 CNY / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Responsibilities

  • 负责政企公有云客户从交付实施、迁移上云、架构优化到持续运营的全流程管理,确保项目高效交付与业务稳定上量
  • 通过定期回访与需求洞察,持续为客户提供业务上云技术咨询和技术支持服务,提升客户产品使用深度与满意度
  • 主动管理客户续约与增购机会,挖掘云服务(如计算、存储、数据库等)用量提升潜力
  • 持续积累和提升交付能力,包含业务场景策略、客户最佳实践等,并且对内赋能输出

Target Your Resume for "公有云客户成功经理" , Tencent

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Tencent logo

公有云客户成功经理

Tencent

Customer Support and Service Jobs

公有云客户成功经理

full-timePosted: Nov 3, 2025

Job Description

公有云客户成功经理

📋 Job Overview

The Public Cloud Customer Success Manager at Tencent is responsible for managing the full lifecycle of government and enterprise public cloud customers, from delivery and migration to optimization and ongoing operations, ensuring efficient project delivery and stable business growth. The role involves providing technical consulting and support to enhance customer satisfaction and product usage depth. Additionally, it focuses on managing renewals, identifying upsell opportunities, and building internal delivery capabilities through best practices.

📍 Location: Shenzhen, China

🏢 Business Unit: CSIG

📄 Full Description

1.负责政企公有云客户从交付实施、迁移上云、架构优化到持续运营的全流程管理,确保项目高效交付与业务稳定上量;
2.通过定期回访与需求洞察,持续为客户提供业务上云技术咨询和技术支持服务,提升客户产品使用深度与满意度;
3.主动管理客户续约与增购机会,挖掘云服务(如计算、存储、数据库等)用量提升潜力;
4.持续积累和提升交付能力,包含业务场景策略、客户最佳实践等,并且对内赋能输出。

🎯 Key Responsibilities

  • 负责政企公有云客户从交付实施、迁移上云、架构优化到持续运营的全流程管理,确保项目高效交付与业务稳定上量
  • 通过定期回访与需求洞察,持续为客户提供业务上云技术咨询和技术支持服务,提升客户产品使用深度与满意度
  • 主动管理客户续约与增购机会,挖掘云服务(如计算、存储、数据库等)用量提升潜力
  • 持续积累和提升交付能力,包含业务场景策略、客户最佳实践等,并且对内赋能输出

Locations

  • Shenzhen, China

Salary

Estimated Salary Rangemedium confidence

180,000 - 360,000 CNY / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Responsibilities

  • 负责政企公有云客户从交付实施、迁移上云、架构优化到持续运营的全流程管理,确保项目高效交付与业务稳定上量
  • 通过定期回访与需求洞察,持续为客户提供业务上云技术咨询和技术支持服务,提升客户产品使用深度与满意度
  • 主动管理客户续约与增购机会,挖掘云服务(如计算、存储、数据库等)用量提升潜力
  • 持续积累和提升交付能力,包含业务场景策略、客户最佳实践等,并且对内赋能输出

Target Your Resume for "公有云客户成功经理" , Tencent

Get personalized recommendations to optimize your resume specifically for 公有云客户成功经理. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "公有云客户成功经理" , Tencent

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

TencentShenzhenChinaCSIGCSIG

Answer 10 quick questions to check your fit for 公有云客户成功经理 @ Tencent.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.