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Tencent Cloud - Technical Account Manager (South Korea)

Tencent

Engineering Jobs

Tencent Cloud - Technical Account Manager (South Korea)

internshipPosted: Sep 14, 2025

Job Description

Tencent Cloud - Technical Account Manager (South Korea)

šŸ“‹ Job Overview

As a Technical Account Manager at Tencent Cloud, you will act as a trusted advisor to key accounts in South Korea, providing tailored cloud solutions and resolving technical issues to optimize their business operations. The role involves maintaining close client communication, anticipating problems, and ensuring high customer satisfaction in a fast-paced environment. This position is based in Seoul and focuses on leveraging Tencent Cloud products like AI, networks, and security to drive digitalization across industries.

šŸ“ Location: Seoul, Korea

šŸ¢ Business Unit: CSIG

šŸ“„ Full Description

Business Unit
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

What the Role Entails
Position Overview
As a Technical Account Manager at Tencent Cloud, you will serve as a trusted advisor to key accounts, leveraging your deep understanding of their business scenarios to provide tailored solutions using Tencent Cloud products. You will address technical issues, optimize business structures, and assist in expanding operations, maintaining close communication with clients to gain insights and suggest improvements. Proactively anticipating and mitigating potential technical problems, you will resolve complex issues related to networks, load balancing, servers, and databases. This role requires a high level of responsibility and collaboration, ensuring clients receive exceptional service and support in a dynamic environment.
Responsibilities:
Possess a deep understanding of business scenarios for key accounts to align with Tencent Cloud products and solutions. Assist customers in resolving technical issues, optimizing business structures, and expanding operations.
Maintain close communication with key accounts to identify pain points and suggest product improvements. Strive to enhance customer satisfaction and product experience.
Provide proactive services to foresee and prevent technical problems. Efficiently address and resolve technical issues related to networks, load balancing, servers, databases, and more.

Who We Look For
Bachelor’s degree or above in Computer Science or a related field. Relevant public cloud certifications are highly preferred.
Minimum of 5 years in public cloud technical roles with direct client-facing experience.
In-depth knowledge and hands-on experience with Linux systems and TCP/IP protocols.
Proficiency in using troubleshooting tools for analysis and performance tuning.
Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimization.
Experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), and Docker is advantageous.
Excellent communication skills in English and local language. Proficiency in Chinese Mandarin at a business level is highly preferred.
Customer-service oriented and collaborative.
Strong sense of responsibility and able to thrive in a fast-paced environment.
#LI-JY1

Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: S.Korea-Seoul

šŸŽÆ Key Responsibilities

  • Possess a deep understanding of business scenarios for key accounts to align with Tencent Cloud products and solutions
  • Assist customers in resolving technical issues, optimizing business structures, and expanding operations
  • Maintain close communication with key accounts to identify pain points and suggest product improvements
  • Strive to enhance customer satisfaction and product experience
  • Provide proactive services to foresee and prevent technical problems
  • Efficiently address and resolve technical issues related to networks, load balancing, servers, databases, and more

āœ… Required Qualifications

  • Bachelor’s degree or above in Computer Science or a related field
  • Minimum of 5 years in public cloud technical roles with direct client-facing experience

⭐ Preferred Qualifications

  • Relevant public cloud certifications
  • Proficiency in Chinese Mandarin at a business level
  • Experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), and Docker

šŸ› ļø Required Skills

  • In-depth knowledge and hands-on experience with Linux systems and TCP/IP protocols
  • Proficiency in using troubleshooting tools for analysis and performance tuning
  • Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimization
  • Excellent communication skills in English and local language
  • Customer-service oriented and collaborative
  • Strong sense of responsibility and able to thrive in a fast-paced environment

šŸŽ Benefits

  • Equal Employment Opportunity
  • Environment where every employee feels supported and inspired to achieve individual and common goals

Locations

  • Seoul, Korea

Salary

Estimated Salary Rangemedium confidence

80,000 - 120,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • In-depth knowledge and hands-on experience with Linux systems and TCP/IP protocolsintermediate
  • Proficiency in using troubleshooting tools for analysis and performance tuningintermediate
  • Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimizationintermediate
  • Excellent communication skills in English and local languageintermediate
  • Customer-service oriented and collaborativeintermediate
  • Strong sense of responsibility and able to thrive in a fast-paced environmentintermediate

Required Qualifications

  • Bachelor’s degree or above in Computer Science or a related field (experience)
  • Minimum of 5 years in public cloud technical roles with direct client-facing experience (experience)

Preferred Qualifications

  • Relevant public cloud certifications (experience)
  • Proficiency in Chinese Mandarin at a business level (experience)
  • Experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), and Docker (experience)

Responsibilities

  • Possess a deep understanding of business scenarios for key accounts to align with Tencent Cloud products and solutions
  • Assist customers in resolving technical issues, optimizing business structures, and expanding operations
  • Maintain close communication with key accounts to identify pain points and suggest product improvements
  • Strive to enhance customer satisfaction and product experience
  • Provide proactive services to foresee and prevent technical problems
  • Efficiently address and resolve technical issues related to networks, load balancing, servers, databases, and more

Benefits

  • general: Equal Employment Opportunity
  • general: Environment where every employee feels supported and inspired to achieve individual and common goals

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Tencent logo

Tencent Cloud - Technical Account Manager (South Korea)

Tencent

Engineering Jobs

Tencent Cloud - Technical Account Manager (South Korea)

internshipPosted: Sep 14, 2025

Job Description

Tencent Cloud - Technical Account Manager (South Korea)

šŸ“‹ Job Overview

As a Technical Account Manager at Tencent Cloud, you will act as a trusted advisor to key accounts in South Korea, providing tailored cloud solutions and resolving technical issues to optimize their business operations. The role involves maintaining close client communication, anticipating problems, and ensuring high customer satisfaction in a fast-paced environment. This position is based in Seoul and focuses on leveraging Tencent Cloud products like AI, networks, and security to drive digitalization across industries.

šŸ“ Location: Seoul, Korea

šŸ¢ Business Unit: CSIG

šŸ“„ Full Description

Business Unit
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

What the Role Entails
Position Overview
As a Technical Account Manager at Tencent Cloud, you will serve as a trusted advisor to key accounts, leveraging your deep understanding of their business scenarios to provide tailored solutions using Tencent Cloud products. You will address technical issues, optimize business structures, and assist in expanding operations, maintaining close communication with clients to gain insights and suggest improvements. Proactively anticipating and mitigating potential technical problems, you will resolve complex issues related to networks, load balancing, servers, and databases. This role requires a high level of responsibility and collaboration, ensuring clients receive exceptional service and support in a dynamic environment.
Responsibilities:
Possess a deep understanding of business scenarios for key accounts to align with Tencent Cloud products and solutions. Assist customers in resolving technical issues, optimizing business structures, and expanding operations.
Maintain close communication with key accounts to identify pain points and suggest product improvements. Strive to enhance customer satisfaction and product experience.
Provide proactive services to foresee and prevent technical problems. Efficiently address and resolve technical issues related to networks, load balancing, servers, databases, and more.

Who We Look For
Bachelor’s degree or above in Computer Science or a related field. Relevant public cloud certifications are highly preferred.
Minimum of 5 years in public cloud technical roles with direct client-facing experience.
In-depth knowledge and hands-on experience with Linux systems and TCP/IP protocols.
Proficiency in using troubleshooting tools for analysis and performance tuning.
Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimization.
Experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), and Docker is advantageous.
Excellent communication skills in English and local language. Proficiency in Chinese Mandarin at a business level is highly preferred.
Customer-service oriented and collaborative.
Strong sense of responsibility and able to thrive in a fast-paced environment.
#LI-JY1

Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Work Location: S.Korea-Seoul

šŸŽÆ Key Responsibilities

  • Possess a deep understanding of business scenarios for key accounts to align with Tencent Cloud products and solutions
  • Assist customers in resolving technical issues, optimizing business structures, and expanding operations
  • Maintain close communication with key accounts to identify pain points and suggest product improvements
  • Strive to enhance customer satisfaction and product experience
  • Provide proactive services to foresee and prevent technical problems
  • Efficiently address and resolve technical issues related to networks, load balancing, servers, databases, and more

āœ… Required Qualifications

  • Bachelor’s degree or above in Computer Science or a related field
  • Minimum of 5 years in public cloud technical roles with direct client-facing experience

⭐ Preferred Qualifications

  • Relevant public cloud certifications
  • Proficiency in Chinese Mandarin at a business level
  • Experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), and Docker

šŸ› ļø Required Skills

  • In-depth knowledge and hands-on experience with Linux systems and TCP/IP protocols
  • Proficiency in using troubleshooting tools for analysis and performance tuning
  • Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimization
  • Excellent communication skills in English and local language
  • Customer-service oriented and collaborative
  • Strong sense of responsibility and able to thrive in a fast-paced environment

šŸŽ Benefits

  • Equal Employment Opportunity
  • Environment where every employee feels supported and inspired to achieve individual and common goals

Locations

  • Seoul, Korea

Salary

Estimated Salary Rangemedium confidence

80,000 - 120,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • In-depth knowledge and hands-on experience with Linux systems and TCP/IP protocolsintermediate
  • Proficiency in using troubleshooting tools for analysis and performance tuningintermediate
  • Expertise in DNS, Load Balancing, CDN, databases, security attack and defense, disaster recovery architectures, and high concurrency optimizationintermediate
  • Excellent communication skills in English and local languageintermediate
  • Customer-service oriented and collaborativeintermediate
  • Strong sense of responsibility and able to thrive in a fast-paced environmentintermediate

Required Qualifications

  • Bachelor’s degree or above in Computer Science or a related field (experience)
  • Minimum of 5 years in public cloud technical roles with direct client-facing experience (experience)

Preferred Qualifications

  • Relevant public cloud certifications (experience)
  • Proficiency in Chinese Mandarin at a business level (experience)
  • Experience in audio/video technologies, SDK R&D, DevOps, big data, AI, Tencent Cloud Engine (TCE), and Docker (experience)

Responsibilities

  • Possess a deep understanding of business scenarios for key accounts to align with Tencent Cloud products and solutions
  • Assist customers in resolving technical issues, optimizing business structures, and expanding operations
  • Maintain close communication with key accounts to identify pain points and suggest product improvements
  • Strive to enhance customer satisfaction and product experience
  • Provide proactive services to foresee and prevent technical problems
  • Efficiently address and resolve technical issues related to networks, load balancing, servers, databases, and more

Benefits

  • general: Equal Employment Opportunity
  • general: Environment where every employee feels supported and inspired to achieve individual and common goals

Target Your Resume for "Tencent Cloud - Technical Account Manager (South Korea)" , Tencent

Get personalized recommendations to optimize your resume specifically for Tencent Cloud - Technical Account Manager (South Korea). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Tencent Cloud - Technical Account Manager (South Korea)" , Tencent

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

TencentSeoulKoreaCSIGCSIG

Answer 10 quick questions to check your fit for Tencent Cloud - Technical Account Manager (South Korea) @ Tencent.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.