We’re on the lookout for someone enthusiastic to join our IT Branch Systems team at Booker. If you’re great with technology and enjoy helping people, this could be the role for you.

Day to day, you’ll be supporting our Business Centres by keeping IT systems running smoothly. That means spotting and solving any issues with our branch software or hardware, so colleagues can get on with their work and our customers stay happy.

You’ll need a good general knowledge of IT, an interest in tech support, and strong communication skills – being able to explain things clearly is just as important as fixing them.

The role is mainly Monday to Friday during office hours, but now and then you might need to help out at weekends or take part in our on-call rota when needed.

• Providing support to your IS Manager.
• Maintain and manage relevant documentation.
• Ensure that the Technical Support call queue is kept within a manageable size. 
• Ensure all documentation, including asset register is kept updated in conjunction with other teams and 3^rd party provider

• Previous experience in an IT Support role is beneficial but not essential if the candidate can show a willingness to learn and develop
• Good understanding of Retail IT hardware and software. 
• An understanding of MIDAS (Booker’s stock and sales system) is an advantage but not compulsory. 

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.  We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com  

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk