Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland’s Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.

THE ROLE

Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Irelands shoppers a little better every day.

• Creating an inspiring and welcoming environment for my colleagues and customers
• Be responsible for the store when the Store Manager/Deputy Manager are not present
• Ensure that my team are fully trained and validated in their role
• Creating an environment of two-way communication, inspiring a culture of trust
• Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers’ needs
• Review reports and systems to enable you to deliver the right improvements for customers and colleagues
• Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste
• Recruiting the best colleagues for our team, selecting those passionate about our customers
• Understanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by example
• Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time.
• Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times.
• Manage the front-end operation to ensure that customers do not queue
• Recognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service.

For the ‘Line Manager’ role you have a demonstrated track record of:

o    Being passionate about delivering the right way for customers and colleagues

o    Being adaptable and agile in your thinking

o    Delivering key objectives in a fast-paced environment

o    Being the ‘Go To’ person for all queries for your department

o    Shaping and influencing at the most senior level

o    Previous Retail Experience preferred in a similar role

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move.  Our core purpose is “Serving our customers, communities and planet a little better every day”.  Serving means more than a transactional relationship with our customers.  It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and our Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide, to those living in food insecurity.

Tesco has operated in the Irish retail market since 1997, and with 163 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 Billion a year; more than any other single country in the European Union, more than even the USA which you perceive as a massive buyer of Irish food.  

We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won over the years including Blás Na hÉireann, World Steak Challenge and Great Taste Awards.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated.   At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.  We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Everyone is welcome at Tesco. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/