Job Description

Locations

• Aliso Viejo, California, United States

Salary

Skills Required

• managing people and processesintermediate
• leading an engaged teamintermediate
• driving excellent results and delivering operational efficiencyintermediate
• understanding of production systems and collision shop workflowintermediate
• utilizing critical thought processes and root cause analysisintermediate
• leading technicians in a collision center, body shop center, or similar operationintermediate
• Collision technical aptitude or experienceintermediate
• meet deadlines and be accountable for quality / quantityintermediate
• manage multiple tasks with competing prioritiesintermediate
• establish and achieve goalsintermediate
• lead group root cause problem solving activities and rapidly develop countermeasuresintermediate
• effectively interact with customersintermediate
• interpersonal and communication skillsintermediate
• work a flexible scheduleintermediate
• industrial supervisory or similar leadership experienceintermediate
• Experience with Microsoft Officeintermediate
• understanding of repair estimatesintermediate
• supervision and coachingintermediate
• Maintain appropriate shop records and inventoriesintermediate
• Manage the smooth flow of workintermediate
• process leader for shop activitiesintermediate
• ensuring work standards are defined and systemically improvedintermediate
• Lead, coach and develop a highly engaged teamintermediate
• Ensure that work standards and available engineering procedures are current, accurateintermediate
• comply with safety regulationsintermediate
• resolve technical and personnel problemsintermediate
• Schedule employeesintermediate
• selecting team membersintermediate
• ensuring they receive the required trainingintermediate
• Conduct regularly scheduled one on one developmental meetingsintermediate
• Monitor training needs/requirementsintermediate
• coordinate trainingintermediate
• Provide effective daily communicationintermediate
• Communicate to employees all issuesintermediate
• Partner with Collision Manager to scale and grow the productionintermediate

Required Qualifications

• 1-3+ years of leading technicians in a collision center, body shop center, or similar operation (experience, 3 years)
• Ability to meet deadlines and be accountable for quality / quantity. Able to manage multiple tasks with competing priorities, establish and achieve goals. (experience)
• Ability to lead group root cause problem solving activities and rapidly develop countermeasures (experience)
• Able to effectively interact with customers as required (experience)
• Excellent interpersonal and communication skills with ability to work a flexible schedule (experience)
• One to three years of industrial supervisory or similar leadership experience preferred (experience)

Preferred Qualifications

• 7-10 years Collision technical aptitude or experience is preferred (experience, 10 years)
• Valid driver's license preferred (experience)

Responsibilities

• Provide effective supervision and coaching to assigned employees to achieve the required quality and service output goals.
• Maintain appropriate shop records and inventories.
• Manage the smooth flow of work through the collision center
• Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team.
• Lead, coach and develop a highly engaged team
• Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality.
• Monitor to ensure that all employees comply with safety regulations and the collision center's safety program
• Work with employees to resolve technical and personnel problems.
• Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies
• Responsible for selecting team members and ensuring they receive the required training.
• Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in charge your career.
• Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources
• Provide effective daily communication in order to keep all team members working toward the same goals.
• Communicate to employees all issues that affect the service center and overall service organization
• Partner with Collision Manager to scale and grow the production of the shop in support of company targets.
• Perform other duties as assigned by the Collision Manager to support business

Benefits

• general: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• general: Family-building, fertility, adoption and surrogacy benefits
• general: Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• general: Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• general: Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• general: 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• general: Company paid Basic Life, AD&D, short-term and long-term disability insurance
• general: Employee Assistance Program
• general: Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• general: Back-up childcare and parenting support resources
• general: Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• general: Weight Loss and Tobacco Cessation Programs
• general: Tesla Babies program
• general: Commuter benefits
• general: Employee discounts and perks program

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