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Customer Service, Express Claims

Tesla

Customer Support and Service Jobs

Customer Service, Express Claims

full-timePosted: Jan 1, 1970

Job Description

We are seeking skilled customer service associates who excel in compassion and effective communication to resolve low-exposure insurance claims. The ideal candidate will deliver exceptional customer service by providing expertise, building trust, and cultivating customer satisfaction. The ideal candidate must possess the ability to manage a high volume of claims with both efficiency and accuracy.

Locations

  • Draper, Utah, United States

Salary

Estimated Salary Rangemedium confidence

45,000 - 60,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • excel in compassion and effective communicationintermediate
  • attention to detailintermediate
  • speed and efficiencyintermediate
  • clerical and organizational skillsintermediate

Required Qualifications

  • High level of attention to detail which is critical for accuracy of routing (experience)
  • Possess necessary speed and efficiency to process a large volume of work to meet tight deadlines (experience)
  • Have great clerical and organizational skills to ensure proper record keeping (experience)
  • Onsite presence is required every day (experience)
  • Minimum of high school diploma or equivalent (experience)

Responsibilities

  • Analyze, review, and interpret insurance policies to accurately assess coverage and liability
  • Manage claims of simple to moderate complexity, including single-vehicle and non-disputed accidents
  • Establish and maintain appropriate loss and expense reserves for assigned claims
  • Evaluate the need for further investigation on complex claims to ensure a fair and equitable resolution for all parties involved
  • Oversee and direct the work performed by independent adjusters or appraisers to ensure quality and compliance
  • Thoroughly document, verify, and review damages to support claim evaluations
  • Facilitate timely payments to insureds, claimants, and/or service providers

Benefits

  • general: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • general: Family-building, fertility, adoption and surrogacy benefits
  • general: Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • general: Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • general: Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • general: 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • general: Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • general: Employee Assistance Program
  • general: Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • general: Back-up childcare and parenting support resources
  • general: Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • general: Weight Loss and Tobacco Cessation Programs
  • general: Tesla Babies program
  • general: Commuter benefits
  • general: Employee discounts and perks program

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Skill matching & gap identification
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Tesla logo

Customer Service, Express Claims

Tesla

Customer Support and Service Jobs

Customer Service, Express Claims

full-timePosted: Jan 1, 1970

Job Description

We are seeking skilled customer service associates who excel in compassion and effective communication to resolve low-exposure insurance claims. The ideal candidate will deliver exceptional customer service by providing expertise, building trust, and cultivating customer satisfaction. The ideal candidate must possess the ability to manage a high volume of claims with both efficiency and accuracy.

Locations

  • Draper, Utah, United States

Salary

Estimated Salary Rangemedium confidence

45,000 - 60,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • excel in compassion and effective communicationintermediate
  • attention to detailintermediate
  • speed and efficiencyintermediate
  • clerical and organizational skillsintermediate

Required Qualifications

  • High level of attention to detail which is critical for accuracy of routing (experience)
  • Possess necessary speed and efficiency to process a large volume of work to meet tight deadlines (experience)
  • Have great clerical and organizational skills to ensure proper record keeping (experience)
  • Onsite presence is required every day (experience)
  • Minimum of high school diploma or equivalent (experience)

Responsibilities

  • Analyze, review, and interpret insurance policies to accurately assess coverage and liability
  • Manage claims of simple to moderate complexity, including single-vehicle and non-disputed accidents
  • Establish and maintain appropriate loss and expense reserves for assigned claims
  • Evaluate the need for further investigation on complex claims to ensure a fair and equitable resolution for all parties involved
  • Oversee and direct the work performed by independent adjusters or appraisers to ensure quality and compliance
  • Thoroughly document, verify, and review damages to support claim evaluations
  • Facilitate timely payments to insureds, claimants, and/or service providers

Benefits

  • general: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • general: Family-building, fertility, adoption and surrogacy benefits
  • general: Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • general: Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • general: Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • general: 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • general: Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • general: Employee Assistance Program
  • general: Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • general: Back-up childcare and parenting support resources
  • general: Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • general: Weight Loss and Tobacco Cessation Programs
  • general: Tesla Babies program
  • general: Commuter benefits
  • general: Employee discounts and perks program

Target Your Resume for "Customer Service, Express Claims" , Tesla

Get personalized recommendations to optimize your resume specifically for Customer Service, Express Claims. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customer Service, Express Claims" , Tesla

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

FinanceAccounting

Answer 10 quick questions to check your fit for Customer Service, Express Claims @ Tesla.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.