Job Description

Locations

• Draper, Utah, United States

Salary

Skills Required

• Proficiency in Excel, Outlook, Adobe Acrobat, and internal systemsintermediate
• experience with CRM, ticketing, or workflow toolsintermediate
• Strong written and verbal communication skillsintermediate
• Comfortable reading and interpreting dashboards, charts, and basic program performance dataintermediate

Required Qualifications

• 1–3 years of experience in permitting, utility coordination, or managing program processes such as incentive or rebate fulfillment, documentation review, and issue resolution — or related experience in the renewable energy industry (experience, 3 years)
• Proven ability to identify problems and think through solutions, whether through process updates, improved documentation, or internal coordination (experience)
• Comfortable reading and interpreting dashboards, charts, and basic program performance data to recognize issues or patterns (experience)
• Strong written and verbal communication skills, including the ability to draft professional emails, prepare reference documents, and participate in partner-facing calls (experience)
• Ability to work across teams, take initiative without full direction, and escalate blockers with context and clarity (experience)

Preferred Qualifications

• Familiarity with utility or incentive programs, permitting processes, or clean energy operations (preferred but not required) (experience)

Responsibilities

• Track key program deadlines, documentation requirements, and deliverables to ensure continued participation in active incentive programs
• Maintain and update internal support materials, job aids, and documentation as programs change or expand
• Assist in internal rollout of new programs by coordinating timelines, distributing requirements, and verifying team readiness
• Monitor internal workflows and tools to identify inefficiencies, friction points, or recurring blockers across teams
• Research and propose process improvements, workarounds, or updates by referencing internal systems, policies, or external program rules
• Use program knowledge and performance indicators to identify issues, evaluate urgency, and determine which escalations require immediate attention
• Support communication with utility partners, program administrators, and government contacts by preparing responses, drafting documentation, or participating in calls with professionalism and clarity

Benefits

• general: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• general: Family-building, fertility, adoption and surrogacy benefits
• general: Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• general: Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• general: Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• general: 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• general: Company paid Basic Life, AD&D, short-term and long-term disability insurance
• general: Employee Assistance Program
• general: Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• general: Back-up childcare and parenting support resources
• general: Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• general: Weight Loss and Tobacco Cessation Programs
• general: Tesla Babies program
• general: Commuter benefits
• general: Employee discounts and perks program

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