Robotaxi Field Response Specialist
Tesla
Robotaxi Field Response Specialist
Job Description
We are seeking highly reliable and quick-thinking individuals to join our Robotaxi Field Response Team for our ride-hailing service, ensuring that all our vehicles are supported through our 24/7 vehicle operations. Your responsibilities will include serving as immediate support to on-road incidents involving our autonomous vehicles, ensuring rider safety, conducting basic roadside repairs, assisting first responders, and aiding vehicle recovery operations.
Locations
- Austin, Texas, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
55,000 - 75,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- adapt to new technologiesintermediate
- problem-solvingintermediate
- communicationintermediate
- troubleshoot issuesintermediate
- basic vehicle repairsintermediate
- log all actions and observations using internal tools and platformsintermediate
Required Qualifications
- Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities (experience)
- Excellent problem-solving and communication abilities, troubleshoot issues effectively, and develop timely solutions with incident responses (experience)
- Ability to remain calm under pressure and follow basic protocols (experience)
- Learn basic vehicle repairs to ensure the safety of our vehicles and customers (experience)
- Flexibility to work in shifts, possibly including nights and weekends (experience)
- Ability to lift 50+ pounds (experience)
- Valid driver’s license required (experience)
Responsibilities
- Rapidly respond to vehicle incidents in the field
- Log all actions and observations using internal tools and platforms
- Perform basic vehicle service, including swapping a wheel
- Ensure vehicles are returned to operational status efficiently and safely
- Assist riders during active incidents in the field
- Communicate professionally with first responders as needed
- Document and report all cases to ensure system reliability and accountability
Benefits
- general: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- general: Family-building, fertility, adoption and surrogacy benefits
- general: Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- general: Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- general: Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- general: 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- general: Company paid Basic Life, AD&D, short-term and long-term disability insurance
- general: Employee Assistance Program
- general: Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- general: Back-up childcare and parenting support resources
- general: Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- general: Weight Loss and Tobacco Cessation Programs
- general: Tesla Babies program
- general: Commuter benefits
- general: Employee discounts and perks program
Tags & Categories
Robotaxi Field Response Specialist
Tesla
Robotaxi Field Response Specialist
Job Description
We are seeking highly reliable and quick-thinking individuals to join our Robotaxi Field Response Team for our ride-hailing service, ensuring that all our vehicles are supported through our 24/7 vehicle operations. Your responsibilities will include serving as immediate support to on-road incidents involving our autonomous vehicles, ensuring rider safety, conducting basic roadside repairs, assisting first responders, and aiding vehicle recovery operations.
Locations
- Austin, Texas, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
55,000 - 75,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- adapt to new technologiesintermediate
- problem-solvingintermediate
- communicationintermediate
- troubleshoot issuesintermediate
- basic vehicle repairsintermediate
- log all actions and observations using internal tools and platformsintermediate
Required Qualifications
- Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities (experience)
- Excellent problem-solving and communication abilities, troubleshoot issues effectively, and develop timely solutions with incident responses (experience)
- Ability to remain calm under pressure and follow basic protocols (experience)
- Learn basic vehicle repairs to ensure the safety of our vehicles and customers (experience)
- Flexibility to work in shifts, possibly including nights and weekends (experience)
- Ability to lift 50+ pounds (experience)
- Valid driver’s license required (experience)
Responsibilities
- Rapidly respond to vehicle incidents in the field
- Log all actions and observations using internal tools and platforms
- Perform basic vehicle service, including swapping a wheel
- Ensure vehicles are returned to operational status efficiently and safely
- Assist riders during active incidents in the field
- Communicate professionally with first responders as needed
- Document and report all cases to ensure system reliability and accountability
Benefits
- general: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- general: Family-building, fertility, adoption and surrogacy benefits
- general: Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- general: Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- general: Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- general: 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- general: Company paid Basic Life, AD&D, short-term and long-term disability insurance
- general: Employee Assistance Program
- general: Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- general: Back-up childcare and parenting support resources
- general: Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- general: Weight Loss and Tobacco Cessation Programs
- general: Tesla Babies program
- general: Commuter benefits
- general: Employee discounts and perks program
Tags & Categories