Tesla Advisor, Delivery
Tesla
Tesla Advisor, Delivery
Job Description
As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross-functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade-in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard-working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.
Locations
- Phoenix, Arizona, United States
Salary
Estimated Salary Rangemedium confidence
45,000 - 60,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- customer service experienceintermediate
- Proficient with Microsoft Office Suiteintermediate
- CRM tools (Salesforce preferred)intermediate
- excellent written and verbal communication skillsintermediate
- expertise in selling Tesla’s products and servicesintermediate
Required Qualifications
- At least 1 year of customer service experience (experience, 1 years)
- Proactive team member and ability to develop collaborative relationships (experience)
- Highly organized and excellent written and verbal communication skills (experience)
- Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred) (experience)
- Ability to work evening hours, weekends, and holidays in a retail environment (experience)
- Valid driver's license required (experience)
- For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment (experience)
- For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license (experience)
Preferred Qualifications
- Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license (experience)
Responsibilities
- Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
- Demonstrate expertise in selling Tesla’s products and services
- Maximize scheduling efficiency to improve customer experiences
- Compile reports for performance improvement and support training
- Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
- Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report
- Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales
Tags & Categories
Answer 10 quick questions to check your fit for Tesla Advisor, Delivery @ Tesla.
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~2 Minutes
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Tesla Advisor, Delivery
Tesla
Tesla Advisor, Delivery
Job Description
As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross-functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade-in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard-working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.
Locations
- Phoenix, Arizona, United States
Salary
Estimated Salary Rangemedium confidence
45,000 - 60,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- customer service experienceintermediate
- Proficient with Microsoft Office Suiteintermediate
- CRM tools (Salesforce preferred)intermediate
- excellent written and verbal communication skillsintermediate
- expertise in selling Tesla’s products and servicesintermediate
Required Qualifications
- At least 1 year of customer service experience (experience, 1 years)
- Proactive team member and ability to develop collaborative relationships (experience)
- Highly organized and excellent written and verbal communication skills (experience)
- Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred) (experience)
- Ability to work evening hours, weekends, and holidays in a retail environment (experience)
- Valid driver's license required (experience)
- For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment (experience)
- For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license (experience)
Preferred Qualifications
- Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license (experience)
Responsibilities
- Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
- Demonstrate expertise in selling Tesla’s products and services
- Maximize scheduling efficiency to improve customer experiences
- Compile reports for performance improvement and support training
- Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
- Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report
- Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales
Tags & Categories
Answer 10 quick questions to check your fit for Tesla Advisor, Delivery @ Tesla.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs