Customer Service Intern - Banking (DIS)
Thales
Customer Service Intern - Banking (DIS)
Job Description
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
Title : Customer Services Intern – Banking & Payments
Location : Johannesburg
Main Activities/ Task:
Main activities/tasks
- To support the customer service team
- General assistance and ad-hoc tasks in the department including, but not limited to:
- Order processing
- Order archiving
- Audit preparations
- Follow-ups with internal stakeholders i.e. logistics, sales and technical etc.
- Issue DHL despatching
- Prepare customer reports as and when required
- Prepare PFI
- Follow-up on banking customer’s stationery orders with supplier
- Projects assistant
- General CS assistant as and when required
Key Knowledge and Skills:
- Good organization skills
- Rigour
- Self-initiative
- Stress resistant
- Team Player
- Good at interpersonal-& intercultural communication
- Languages: English and other, according to the covered area
Education, qualifications, and special training
- Relevant National Diploma / Degree in Business Management / Marketing
Personality Requirements
- Empathy (good listener);
- Sensitive to customer satisfaction.
- Assertiveness:
- Positive and self-motivated.
- Results orientated
#LI-JB1
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!Locations
- Johannesburg, Johannesburg 1609
Salary
Estimated Salary Rangemedium confidence
8,000 - 12,000 ZAR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Good organization skillsintermediate
- Rigourintermediate
- Self-initiativeintermediate
- Stress resistantintermediate
- Team Playerintermediate
- Good at interpersonal communicationintermediate
- Good at intercultural communicationintermediate
- Empathy (good listener)intermediate
- Sensitive to customer satisfactionintermediate
- Assertivenessintermediate
- Positive and self-motivatedintermediate
- Results orientatedintermediate
- English proficiencyintermediate
Required Qualifications
- Relevant National Diploma / Degree in Business Management / Marketing (experience)
Preferred Qualifications
- Knowledge of other languages according to the covered area (experience)
Responsibilities
- Support the customer service team
- Order processing
- Order archiving
- Audit preparations
- Follow-ups with internal stakeholders (logistics, sales, technical)
- Issue DHL despatching
- Prepare customer reports as required
- Prepare PFI
- Follow-up on banking customer’s stationery orders with supplier
- Projects assistant
- General CS assistant as required
Benefits
- general: Careers and not only jobs
- general: Mobility policy for career development at home and abroad
- general: Opportunities in existing or new fields
- general: Embracing flexibility in working
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Intern - Banking (DIS) @ Thales.
10 Questions
~2 Minutes
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Customer Service Intern - Banking (DIS)
Thales
Customer Service Intern - Banking (DIS)
Job Description
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
Title : Customer Services Intern – Banking & Payments
Location : Johannesburg
Main Activities/ Task:
Main activities/tasks
- To support the customer service team
- General assistance and ad-hoc tasks in the department including, but not limited to:
- Order processing
- Order archiving
- Audit preparations
- Follow-ups with internal stakeholders i.e. logistics, sales and technical etc.
- Issue DHL despatching
- Prepare customer reports as and when required
- Prepare PFI
- Follow-up on banking customer’s stationery orders with supplier
- Projects assistant
- General CS assistant as and when required
Key Knowledge and Skills:
- Good organization skills
- Rigour
- Self-initiative
- Stress resistant
- Team Player
- Good at interpersonal-& intercultural communication
- Languages: English and other, according to the covered area
Education, qualifications, and special training
- Relevant National Diploma / Degree in Business Management / Marketing
Personality Requirements
- Empathy (good listener);
- Sensitive to customer satisfaction.
- Assertiveness:
- Positive and self-motivated.
- Results orientated
#LI-JB1
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!Locations
- Johannesburg, Johannesburg 1609
Salary
Estimated Salary Rangemedium confidence
8,000 - 12,000 ZAR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Good organization skillsintermediate
- Rigourintermediate
- Self-initiativeintermediate
- Stress resistantintermediate
- Team Playerintermediate
- Good at interpersonal communicationintermediate
- Good at intercultural communicationintermediate
- Empathy (good listener)intermediate
- Sensitive to customer satisfactionintermediate
- Assertivenessintermediate
- Positive and self-motivatedintermediate
- Results orientatedintermediate
- English proficiencyintermediate
Required Qualifications
- Relevant National Diploma / Degree in Business Management / Marketing (experience)
Preferred Qualifications
- Knowledge of other languages according to the covered area (experience)
Responsibilities
- Support the customer service team
- Order processing
- Order archiving
- Audit preparations
- Follow-ups with internal stakeholders (logistics, sales, technical)
- Issue DHL despatching
- Prepare customer reports as required
- Prepare PFI
- Follow-up on banking customer’s stationery orders with supplier
- Projects assistant
- General CS assistant as required
Benefits
- general: Careers and not only jobs
- general: Mobility policy for career development at home and abroad
- general: Opportunities in existing or new fields
- general: Embracing flexibility in working
Tags & Categories
Answer 10 quick questions to check your fit for Customer Service Intern - Banking (DIS) @ Thales.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs