Location: Jakarta, Indonesia

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Thales has been present in the Republic of Indonesia for 45 years in the defence, aerospace and space domains, delivering a wide range of civil and defence solutions that highlight our strong commitment to working with the Indonesian government and local stakeholders. In recent years, our innovative solutions in air traffic management systems and telecom satellites have further strengthened our presence in the country alongside our digital portfolio of solutions such as biometrics, data protection and cybersecurity now serving the needs of diverse customers in civil sectors.

Main Tasks and Responsibilities (Key Accountabilities)

• Assists the Project Manager (Exporting Entity) in a day-to-day relationship with the Customer and the End User NOTE: the contractual relationship remains under the exporting Entity responsibility
• Alerts the Project Manager on the concerns and requirements of the Customer and the End User
• Supports the Project Manager in understanding Customer’s and End User needs.
• Assists the Project Manager during the regular Project Management Review held in Customers’ facilities.
• Technical support e.g., but not limited to Site Survey, Site Readiness Review and Site activities.
• Site Management to secure dates of SAT. In this frame the main tacks are support of customer for inventory of the goods when arrived in site and tracking of the progress of civil works under Customer’s responsibility to schedule the Site activities in consistency with THALES installation resources
• Support both the exporting entity and Customer on the supply chain topics
• Provides to the manager all the anomalies’ reports.
• Escalate issues to the Project Manager where necessary.
• Reports sites activities
• Local Warranty Management
• Ensure customer satisfaction during the warranty period

REQUIREMENTS

• To succeed in his mission, the site manager should have a technical background on the following fields.
  • Project management
  • Planning
  • Civil works
  • Electrical &Mechanical background
• He/She has an experience in international context.
• He/She is fluent in English and Bahasa Indonesia (written, spoken and read fluencies). Speaking French will be a plus.
• He/She is autonomous and rigorous. He has strong interpersonal skills and is able to work within a team and to interact effectively with customers, peers and managers

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.