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People Support Services Partner

Thales

Human Resources Jobs

People Support Services Partner

full-timePosted: Jan 7, 2026

Job Description

JOB DESCRIPTION
Location: Noida, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

Key Responsibilities & Accountabilities

Case Management:

  • Respond to a wide variety of employee queries.

  • Thoroughly document inquiries via the case management tool to ensure required information is recorded accurately in accordance with policies and practices.

  • Track and follow up on employee-related matters.

  • Ensure SLA’s are followed and met.

Onboarding:

  • Complete and track new hire activities from offer letter creation through the end of their onboarding.

  • Initiate any business-specific tasks required during the onboarding process.

  • Coordinate immigration and relocation processes and interact with immigration consultants and vendors to establish correct documentation, procedures, and requirements for external hires.

  • Communicate with the new hire regarding next steps, outstanding actions, and any questions they may have.

  • Support the Talent Acquisition Team with any requisition corrections or troubleshoot any difficulties.

  • Track and monitor probation completion.

HRIS:

  • Ensure integrity and quality of data in the HRIS databases as well as in the Case Management System.

  • Support HRIS data records and workflow pertaining to employees and ensure entries are timely, accurate and consistent in relation to employee data.

  • Support generation of standard HRIS reports as requested.

  • Participate with testing in instances for new HRIS rollouts.

Employee Data Management:

  • Ensure integrity and quality of data in the HRIS databases as well as in the Case Management System.

  • Support HRIS data records and workflow pertaining to employees and ensure entries are timely, accurate and consistent in relation to cost center transfers, collective agreements, etc.

  • Review employee transactions and generate appropriate documents and letters as needed.

  • Escalate any Tier 2 HRIS issues to the relevant team.

Training:

  • Update available courses and training records in the Learning Management System (LMS).

  • Assist employees and managers in the use of the LMS.

  • Schedule requested trainings.

  • Assist in preparing training materials as needed for internally hosted events.

  • Manage procurement requisitions and invoicing related to courses and training materials.

Talent and Performance

  • Generate reports as required

  • Support transactions in Workday to support processes

  • Support manager and employees on process queries

Offboarding

  • Coordinate and trigger voluntary post-termination activities such as post-termination letters and departure checklists

  • Complete all post termination actions e.g enrolling in alumni networks, removal from any assigned future events

  • Consolidate exit insights results

Other:

  • Initiate employee notifications as required.

  • Prepare various employee letters in a timely manner outside of the HRIS workflow (letter of employment/employment verification, invitation letters, salary and merit letters etc.).

  • Participate in audits as needed (probation, data checks).

  • Contribute to the development of HR process documents and employee reference materials.

  • Maintain knowledge of company and departmental policies and procedures.

  • Support Thales’ HR department with special projects, mass communications, and other duties as needed and assigned.

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

Locations

  • Noida, India 201301

Salary

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Case management and SLA adherenceintermediate
  • HRIS data entry and reportingintermediate
  • Onboarding and offboarding coordinationintermediate
  • Immigration and vendor interactionintermediate
  • LMS administration and training supportintermediate
  • Employee query resolutionintermediate
  • Documentation and record accuracyintermediate
  • Process troubleshootingintermediate
  • Report generationintermediate
  • Audit participationintermediate
  • Communication with employees and managersintermediate
  • Attention to detailintermediate
  • Time managementintermediate

Required Qualifications

  • Experience in HR case management and employee support (experience)
  • Knowledge of HRIS systems and data management (experience)
  • Familiarity with onboarding and offboarding processes (experience)
  • Understanding of immigration and relocation procedures (experience)
  • Proficiency in Learning Management Systems (LMS) (experience)

Preferred Qualifications

  • Experience with Workday HRIS (experience)
  • Background in defense or aerospace industry HR (experience)
  • HR process documentation and audit participation (experience)
  • Support for talent acquisition teams (experience)

Responsibilities

  • Respond to employee queries and manage cases via case management tool
  • Handle onboarding activities from offer letter to probation completion
  • Ensure HRIS data integrity and generate reports
  • Manage employee data transactions and escalations
  • Support training administration in LMS
  • Coordinate offboarding and post-termination activities
  • Prepare employee letters and notifications
  • Participate in HR projects, audits, and process improvements

Benefits

  • general: Supportive culture with respect, trust, and collaboration
  • general: Opportunity to work on global technology projects
  • general: Part of a leading aerospace and defense company
  • general: Empowerment to bring your best self to work

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Tags & Categories

DefenseAerospaceCybersecurityDefenseAerospaceTechnology

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Thales logo

People Support Services Partner

Thales

Human Resources Jobs

People Support Services Partner

full-timePosted: Jan 7, 2026

Job Description

JOB DESCRIPTION
Location: Noida, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

Key Responsibilities & Accountabilities

Case Management:

  • Respond to a wide variety of employee queries.

  • Thoroughly document inquiries via the case management tool to ensure required information is recorded accurately in accordance with policies and practices.

  • Track and follow up on employee-related matters.

  • Ensure SLA’s are followed and met.

Onboarding:

  • Complete and track new hire activities from offer letter creation through the end of their onboarding.

  • Initiate any business-specific tasks required during the onboarding process.

  • Coordinate immigration and relocation processes and interact with immigration consultants and vendors to establish correct documentation, procedures, and requirements for external hires.

  • Communicate with the new hire regarding next steps, outstanding actions, and any questions they may have.

  • Support the Talent Acquisition Team with any requisition corrections or troubleshoot any difficulties.

  • Track and monitor probation completion.

HRIS:

  • Ensure integrity and quality of data in the HRIS databases as well as in the Case Management System.

  • Support HRIS data records and workflow pertaining to employees and ensure entries are timely, accurate and consistent in relation to employee data.

  • Support generation of standard HRIS reports as requested.

  • Participate with testing in instances for new HRIS rollouts.

Employee Data Management:

  • Ensure integrity and quality of data in the HRIS databases as well as in the Case Management System.

  • Support HRIS data records and workflow pertaining to employees and ensure entries are timely, accurate and consistent in relation to cost center transfers, collective agreements, etc.

  • Review employee transactions and generate appropriate documents and letters as needed.

  • Escalate any Tier 2 HRIS issues to the relevant team.

Training:

  • Update available courses and training records in the Learning Management System (LMS).

  • Assist employees and managers in the use of the LMS.

  • Schedule requested trainings.

  • Assist in preparing training materials as needed for internally hosted events.

  • Manage procurement requisitions and invoicing related to courses and training materials.

Talent and Performance

  • Generate reports as required

  • Support transactions in Workday to support processes

  • Support manager and employees on process queries

Offboarding

  • Coordinate and trigger voluntary post-termination activities such as post-termination letters and departure checklists

  • Complete all post termination actions e.g enrolling in alumni networks, removal from any assigned future events

  • Consolidate exit insights results

Other:

  • Initiate employee notifications as required.

  • Prepare various employee letters in a timely manner outside of the HRIS workflow (letter of employment/employment verification, invitation letters, salary and merit letters etc.).

  • Participate in audits as needed (probation, data checks).

  • Contribute to the development of HR process documents and employee reference materials.

  • Maintain knowledge of company and departmental policies and procedures.

  • Support Thales’ HR department with special projects, mass communications, and other duties as needed and assigned.

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.

Locations

  • Noida, India 201301

Salary

Estimated Salary Rangemedium confidence

800,000 - 1,500,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Case management and SLA adherenceintermediate
  • HRIS data entry and reportingintermediate
  • Onboarding and offboarding coordinationintermediate
  • Immigration and vendor interactionintermediate
  • LMS administration and training supportintermediate
  • Employee query resolutionintermediate
  • Documentation and record accuracyintermediate
  • Process troubleshootingintermediate
  • Report generationintermediate
  • Audit participationintermediate
  • Communication with employees and managersintermediate
  • Attention to detailintermediate
  • Time managementintermediate

Required Qualifications

  • Experience in HR case management and employee support (experience)
  • Knowledge of HRIS systems and data management (experience)
  • Familiarity with onboarding and offboarding processes (experience)
  • Understanding of immigration and relocation procedures (experience)
  • Proficiency in Learning Management Systems (LMS) (experience)

Preferred Qualifications

  • Experience with Workday HRIS (experience)
  • Background in defense or aerospace industry HR (experience)
  • HR process documentation and audit participation (experience)
  • Support for talent acquisition teams (experience)

Responsibilities

  • Respond to employee queries and manage cases via case management tool
  • Handle onboarding activities from offer letter to probation completion
  • Ensure HRIS data integrity and generate reports
  • Manage employee data transactions and escalations
  • Support training administration in LMS
  • Coordinate offboarding and post-termination activities
  • Prepare employee letters and notifications
  • Participate in HR projects, audits, and process improvements

Benefits

  • general: Supportive culture with respect, trust, and collaboration
  • general: Opportunity to work on global technology projects
  • general: Part of a leading aerospace and defense company
  • general: Empowerment to bring your best self to work

Target Your Resume for "People Support Services Partner" , Thales

Get personalized recommendations to optimize your resume specifically for People Support Services Partner. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "People Support Services Partner" , Thales

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

DefenseAerospaceCybersecurityDefenseAerospaceTechnology

Answer 10 quick questions to check your fit for People Support Services Partner @ Thales.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.