The job profile for this position is Provider Contracting Manager, which is a Band 4 Management Career Track Role.

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This leadership role drives the execution of Cigna’s global network strategy, customizing it for the HK/China region. The position leads a high-performing team responsible for strategic contracting with healthcare providers and third-party administrators (TPAs), ensuring access, affordability, and value-based care for Cigna’s customers. As a member of the APAC senior leadership team, the lead will shape HK/China strategy, oversee complex negotiations, and champion cost control, and value creation across the provider network in addition to presenting and coordinating all provider segment affairs in HK/China.

Primary Duties

• Develop, execute, and continuously refine the HK/China provider contracting and network strategy, aligning with global objectives and local market dynamics.

• Lead high-stakes contract negotiations with healthcare providers and TPAs, securing optimal terms that advance organizational goals for access, cost control, affordability, and value-based care.

• Design and implement innovative contracting models (e.g., risk-sharing, bundled payments, pay-for-performance) to drive value-based outcomes and sustainable cost management.

• Own and manage strategic relationships with key vendors and TPAs, identifying new partnership opportunities to expand network reach and enhance value for customers and clients.

• Direct and mentor a team of network leads and analysts, fostering a culture of excellence, accountability, and continuous improvement.

• Influence and collaborate with senior business partners and stakeholders in a highly matrixed, cross-functional environment.

• Establish robust governance frameworks for HK/China contract compliance, risk mitigation, and regulatory adherence.

• Continuously evaluate the provider network for gaps, redundancies, and opportunities for expansion or consolidation, leveraging data-driven insights to inform strategic decisions.

• Drive implementation of strategic initiatives with providers, including automation and provider self-service solutions, to enhance efficiency and engagement.

• Champion digital transformation to support cost control, affordability, and value-based care.

• Prepare and present executive-level reports and business cases, communicating network performance, cost trends, and strategic recommendations to Cigna’s senior leadership.

• Partner with provider services, payment integrity and clinical teams to resolve complex provider issues and drive improvements in provider/customer experience and clinical outcomes.

Development value of position

• Strategic leadership exposure at the highest levels, including direct engagement with the CEO HK, CEO APAC, ME & APAC director and the International Health Senior Leadership Team.

• Opportunity to shape the future of provider contracting and value-based care across a diverse, high-growth region.

Requirements & Qualifications

• Bachelor’s degree required; master’s degree in business, healthcare administration, or related field strongly preferred.

• Minimum 10 years’ experience in international healthcare provider contracting, with deep expertise in negotiation, cost control, and value-based care models in the HK/China region.

• Demonstrated success in leading complex contract negotiations and implementing innovative contracting solutions.

• Proven ability to drive cost management, affordability initiatives, and value-based care strategies at scale.

• Advanced knowledge of healthcare reimbursement methodologies, contracting principles, legal requirements, and regulatory frameworks.

• Exceptional communication, facilitation, presentation, and executive leadership skills; ability to influence and motivate across countries and functions.

• Strong strategic thinking, decision-making, and problem-solving skills; adept at identifying issues, recommending solutions, and executing with impact.

• High accountability, integrity, and ability to deliver results individually and through teams.

• Excellent verbal and written English; proficiency in Cantonese and mandarin is a must.

• Willingness to travel internationally as required.

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