Job Summary

The Telepharmacist serves multiple hospitals, in multiple states, using technology to maximize the cognitive contributions of clinical pharmacists to quality patient care. The Telepharmacist actively engages with clinicians to enhance the performance of care teams and improve outcomes. The Telepharmacist reviews and approves medication orders, conducts clinical interventions as appropriate, and documents all actions in accordance with the policies and procedures of both PipelineRx and its hospital clients.

Responsibilities

• The Telepharmacist will be responsible for providing telepharmacy services for multiple clients and learn multiple pharmacy information systems (PIS’s).
• The Telepharmacist will obtain multiple state licenses. They will prioritize, assign, and evaluate the work of assigned clients; maintain accurate records and document actions taken; maintain confidentiality of information, including HIPAA; understand and interpret the laws, regulations, and policies governing the pharmacy operation.

Schedule

• Rotating schedule between the hours of 5pm-2am (Mon-Fri) and 9am-2am (Sat/Sun). Part time positions require working a minimum of 2 shifts per week.

Performance Objectives

• Telepharmacy
• Successfully perform telepharmacy services to assigned clients including remote order entry, order verification, drug verification, and counseling (when required).
• Clinical Excellence
• Practice pharmacy in a proactive manner and follow policies and procedures as contracted with client.
• Provide drug information to clients by answering all drug related questions and give clinical therapeutic recommendations. Questions can be, but are not limited to, drug indication, drug dosage as it relates to renal/liver function or medical condition, drug interactions, drug-drug compatibilities, or drug infusion.
• Have working knowledge of (but not limited to) IV fluids, admixture, TPN, narcotic/cardiac drips, IV antibiotics, and chemotherapy.
• Be knowledgeable of special age related medical conditions. Important considerations such as (but not limited to): pediatric, geriatric, pregnant/nursing, renal/hepatic impairment, and HIV patients.
• Have a working knowledge of, but not limited to: disease state management, drug-drug interactions, drug-nutrient interaction, drug-disease interaction, drug allergies, appropriate dosing by age, renal, or liver function, recognized therapeutic duplications, and be able to give clinical recommendations for medical conditions or disease states.
• Counsel patients, nurses, and medical staff on proper use of medications.
• Investigate and take appropriate actions(s) to resolve any medication variances to Director of Quality Services within 48 hours of notification.
• Operational Excellence
• Learn multiple hospital pharmacy information systems.
• Obtain multiple state licensures in a timely manner, based on needs of the team.
• Maintain accurate records and document actions taken by logging orders and interactions with physicians and nurses, including all recommendations made to the clients’ staff in the PLRX system during shift and completed in its entirety by end of shift.
• Communicate effectively, both orally and in writing, with fellow medical professionals and patients.
• Understand, interpret, explain, and comply with laws, regulations, and policies governing pharmacy operations.
• Technical Excellence
• Work simultaneously with VPNs, various pharmacy information systems (PIS’s), as well as automation systems and basic computer programs to provide quality care to the clients.
• Training and Development
• Coordinate with Regional Trainer to initiate and complete all new hire or new client training processes and objectives including, but not limited to policies, procedures, software, PIS updates, etc.
• Productivity
• Strive to achieve and maintain company productivity metrics.

Qualifications

• Degree in Pharmacy (B.S Pharmacy or PharmD.)
• 2+ years’ experience in a hospital inpatient setting preferred
• Valid Texas Pharmacist license issued by the governing State Board of Pharmacy. Additional licensure will be requested in the future coverage needs.
• High speed internet service through a cable or fiber provider (satellite is not supported)
• A working knowledge of formulary policies, pharmacy and therapeutics policy and procedures
• Effective communications skills, both written and verbal
• Demonstrated customer service skills
• Working knowledge of client/server applications
• Proficiency with office technology tools, to include MS Office 2000 or later (esp. Outlook, Excel, and Word), Google Drive, internet, and email

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.