Description

As the Merchandise Analytics Specialist, you’ll lead advanced analytics initiatives across Merchandise, acting as a subject matter expert in retail analytics and data architecture. Partnering closely with Planning, Buying and key support functions, you’ll deliver high-quality insights that bring clarity to performance, trends and opportunities. 

You’ll translate complex data into clear, actionable stories, helping teams make confident, informed decisions. This is a hands-on role where technical expertise, commercial thinking and strong stakeholder engagement come together to drive meaningful business outcomes. 

Key responsibilities include: 

Analytical insight and reporting 

• Developing, maintaining and optimising Power BI dashboards and merchandise performance reports that deliver clear, actionable insights 

• Building analytical models and datasets to support forecasting, performance tracking and scenario analysis 

• Translating business questions into structured analysis with clear recommendations 

• Interpreting patterns and trends using statistical techniques to enhance decision making 

• Leading regular and ad hoc reporting to support Merchandise teams 

• Presenting findings and insights in an accessible, easy-to-understand way 

• Designing reporting structures that enable self-service insights across the Merchandise team 

Data management and engineering support 

• Working with Snowflake to extract, transform and organise data, ensuring accuracy and reliability 

• Supporting the development and refinement of data pipelines, queries and data models 

• Troubleshooting data integrity issues and partnering with technical teams to resolve them 

• Identifying opportunities to automate manual reporting processes 

Stakeholder engagement and collaboration 

• Partnering with cross-functional teams to understand reporting needs and tailor insights accordingly 

• Supporting Buy / Move / Sell decision-making through relevant data and reporting 

• Communicating insights clearly to both technical and non-technical audiences 

• Leading training and creating documentation to support effective use of reports and dashboards 

• Clearly communicating progress, actions and outcomes while living TWG values and behaviours 

Qualifications

• 5+ years’ experience as a subject matter expert in Power BI, including data modelling, DAX and report design 

• Strong SQL capability, with Snowflake experience strongly preferred (or similar cloud data warehouse) 

• Proven ability to work with large, complex and imperfect datasets 

• Strong problem-solving capability and attention to detail 

• Excellent communication skills, with the ability to influence a wide range of stakeholders 

• The ability to tell clear, compelling stories through data 

• A degree in a quantitative discipline such as Analytics, Statistics, Applied Mathematics or Economics 

• A customer-centric mindset and collaborative approach to problem solving 

Desirable experience: 

• Understanding of data visualisation best practices 

• Experience in retail or a fast-paced commercial environment 

Additional Info

We offer a dynamic and supportive team environment working with like-minded people within a business that cares about and recognises individuals.