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Sales Support 2IC - The Warehouse, Alexandra

The Warehouse Group

Sales Support 2IC - The Warehouse, Alexandra

full-timePosted: Jan 20, 2026

Job Description

Description

Te kaupapa o te tūranga - The purpose of the role. 

Hours of work: 

  • Wednesday 9:30am - 4:30 Checkouts
  • Thursday    9:30am - 4:30pm Checkouts
  • Friday  7:30am - 4pm Sales Support 2IC
  • Saturday 7:30 - 4pm Sales Support 2IC

We are currently seeking a self-motivated and enthusiastic individual to join our team as a Sales Support 2IC. In this role, you will assist the Sales Support Manager in leading and developing our team, which is responsible for managing all customer-critical processes at the ‘front of house’.

Your responsibilities will also extend to supporting back-of-house operations, ensuring that internal audit requirements are met and daily administrative tasks are completed in a timely manner.

The ideal candidate for this role will have a strong focus on customer service and a passion for retail. Your contribution will be instrumental in providing a positive customer experience.

If you’re ready to take on a challenging and rewarding role in a dynamic retail environment, we’d love to hear from you!

Qualifications

He kōrero mōu ake - About you

We are seeking an individual who has demonstrated retail experience in a large-scale, big-box environment. The ideal candidate should possess strong leadership skills and have excellent written and verbal communication abilities. Above all, we value a passion for enhancing both customer and employee experiences.

Additional Info

Tā mātou tāpaetanga – What we offer

  • Team Card: Access to discounts across our brands. 
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
  • Career Progression: an excellent stepping stone into other internal opportunities.
  • Plus loads more! 

Locations

  • 14 Limerick Street, Alexandra, Otago Region, New Zealand

Salary

Estimated Salary Rangemedium confidence

60,000 - 85,000 NZD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadershipintermediate
  • Customer serviceintermediate
  • Team developmentintermediate
  • Administrationintermediate
  • Retail operationsintermediate

Required Qualifications

  • Demonstrated retail experience in big-box (experience)
  • Strong leadership skills (experience)
  • Excellent written/verbal communication (experience)
  • Passion for customer/employee experience (experience)

Responsibilities

  • Assist Sales Support Manager
  • Lead front-of-house processes
  • Support back-of-house
  • Meet audit requirements
  • Complete admin tasks

Benefits

  • general: Team Card discounts
  • general: Birthday Leave
  • general: Here for Good Leave
  • general: Career Progression

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Skill matching & gap identification
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The Warehouse Group logo

Sales Support 2IC - The Warehouse, Alexandra

The Warehouse Group

Sales Support 2IC - The Warehouse, Alexandra

full-timePosted: Jan 20, 2026

Job Description

Description

Te kaupapa o te tūranga - The purpose of the role. 

Hours of work: 

  • Wednesday 9:30am - 4:30 Checkouts
  • Thursday    9:30am - 4:30pm Checkouts
  • Friday  7:30am - 4pm Sales Support 2IC
  • Saturday 7:30 - 4pm Sales Support 2IC

We are currently seeking a self-motivated and enthusiastic individual to join our team as a Sales Support 2IC. In this role, you will assist the Sales Support Manager in leading and developing our team, which is responsible for managing all customer-critical processes at the ‘front of house’.

Your responsibilities will also extend to supporting back-of-house operations, ensuring that internal audit requirements are met and daily administrative tasks are completed in a timely manner.

The ideal candidate for this role will have a strong focus on customer service and a passion for retail. Your contribution will be instrumental in providing a positive customer experience.

If you’re ready to take on a challenging and rewarding role in a dynamic retail environment, we’d love to hear from you!

Qualifications

He kōrero mōu ake - About you

We are seeking an individual who has demonstrated retail experience in a large-scale, big-box environment. The ideal candidate should possess strong leadership skills and have excellent written and verbal communication abilities. Above all, we value a passion for enhancing both customer and employee experiences.

Additional Info

Tā mātou tāpaetanga – What we offer

  • Team Card: Access to discounts across our brands. 
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
  • Career Progression: an excellent stepping stone into other internal opportunities.
  • Plus loads more! 

Locations

  • 14 Limerick Street, Alexandra, Otago Region, New Zealand

Salary

Estimated Salary Rangemedium confidence

60,000 - 85,000 NZD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadershipintermediate
  • Customer serviceintermediate
  • Team developmentintermediate
  • Administrationintermediate
  • Retail operationsintermediate

Required Qualifications

  • Demonstrated retail experience in big-box (experience)
  • Strong leadership skills (experience)
  • Excellent written/verbal communication (experience)
  • Passion for customer/employee experience (experience)

Responsibilities

  • Assist Sales Support Manager
  • Lead front-of-house processes
  • Support back-of-house
  • Meet audit requirements
  • Complete admin tasks

Benefits

  • general: Team Card discounts
  • general: Birthday Leave
  • general: Here for Good Leave
  • general: Career Progression

Target Your Resume for "Sales Support 2IC - The Warehouse, Alexandra" , The Warehouse Group

Get personalized recommendations to optimize your resume specifically for Sales Support 2IC - The Warehouse, Alexandra. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Sales Support 2IC - The Warehouse, Alexandra" , The Warehouse Group

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score
Quiz Challenge

Answer 10 quick questions to check your fit for Sales Support 2IC - The Warehouse, Alexandra @ The Warehouse Group.

10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.