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Sales Support 2IC - The Warehouse, Feilding (Full-time)

The Warehouse Group

Sales Support 2IC - The Warehouse, Feilding (Full-time)

full-timePosted: Jan 20, 2026

Job Description

Description

The Warehouse in Feilding, New Zealand, is seeking a dedicated and experienced Sales Support 2IC (Second-in-Command) to join our dynamic team. In this pivotal role, you will support the Sales Support Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance.

  • Assist the Sales Support Manager in planning, organising, and executing sales strategies
  • Supervise and mentor sales support staff, fostering a positive and productive work environment
  • Ensure compliance with company policies, procedures, and retail industry standards
  • Manage inventory levels, stock replenishment, and product displays
  • Analyse sales data and prepare reports to identify trends and areas for improvement
  • Handle customer enquiries and resolve complex issues promptly and professionally
  • Support the implementation of promotional activities and marketing initiatives
  • Collaborate with other departments to optimise store operations and enhance customer experience
  • Step in for the Sales Support Manager in their absence, maintaining smooth operations

This is a full-time, permanent position with the following hours of work:

  • Sunday: 7:00am - 3:30pm
  • Monday - Thursday: 12:00pm - 8:30pm

Qualifications

  • Proven experience (2-3 years minimum) in retail sales support or a similar role
  • Demonstrated leadership skills with previous supervisory experience
  • Strong customer service orientation with the ability to build rapport with clients and team members
  • Excellent communication and interpersonal skills
  • Proficiency in retail management software and point-of-sale systems
  • Solid understanding of retail operations, sales strategies, and industry best practices
  • Strong analytical and problem-solving abilities
  • Experience in inventory management and stock control
  • Ability to work flexible hours, including weekends and holidays
  • Bachelor's degree in Business, Retail Management, or a related field (preferred)
  • Retail management certifications (desirable)
  • Familiarity with The Warehouse's systems and procedures (advantageous)
  • Knowledge of current retail industry trends and consumer behaviour

Additional Info

Tā mātou tāpaetanga – What we offer

  • Team Card: Access to discounts across our brands. 
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
  • Career Progression: an excellent stepping stone into other internal opportunities.
  • Plus loads more! 

Locations

  • 101 Kimbolton Road, Feilding, Manawatū-Whanganui Region, New Zealand

Salary

Estimated Salary Rangemedium confidence

60,000 - 85,000 NZD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadershipintermediate
  • Team supervisionintermediate
  • Inventory managementintermediate
  • Sales data analysisintermediate
  • Customer serviceintermediate
  • Problem-solvingintermediate

Required Qualifications

  • 2-3 years retail sales support experience (experience)
  • Previous supervisory experience (experience)
  • Proficiency in retail management software (experience)
  • Bachelor's degree in Business/Retail Management (preferred) (experience)
  • Retail management certifications (desirable) (experience)

Responsibilities

  • Assist Sales Support Manager
  • Supervise sales support staff
  • Manage inventory and stock
  • Analyze sales data
  • Handle customer enquiries
  • Implement promotions

Benefits

  • general: Team Card discounts
  • general: Birthday Leave
  • general: Here for Good Leave
  • general: Career Progression

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The Warehouse Group logo

Sales Support 2IC - The Warehouse, Feilding (Full-time)

The Warehouse Group

Sales Support 2IC - The Warehouse, Feilding (Full-time)

full-timePosted: Jan 20, 2026

Job Description

Description

The Warehouse in Feilding, New Zealand, is seeking a dedicated and experienced Sales Support 2IC (Second-in-Command) to join our dynamic team. In this pivotal role, you will support the Sales Support Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance.

  • Assist the Sales Support Manager in planning, organising, and executing sales strategies
  • Supervise and mentor sales support staff, fostering a positive and productive work environment
  • Ensure compliance with company policies, procedures, and retail industry standards
  • Manage inventory levels, stock replenishment, and product displays
  • Analyse sales data and prepare reports to identify trends and areas for improvement
  • Handle customer enquiries and resolve complex issues promptly and professionally
  • Support the implementation of promotional activities and marketing initiatives
  • Collaborate with other departments to optimise store operations and enhance customer experience
  • Step in for the Sales Support Manager in their absence, maintaining smooth operations

This is a full-time, permanent position with the following hours of work:

  • Sunday: 7:00am - 3:30pm
  • Monday - Thursday: 12:00pm - 8:30pm

Qualifications

  • Proven experience (2-3 years minimum) in retail sales support or a similar role
  • Demonstrated leadership skills with previous supervisory experience
  • Strong customer service orientation with the ability to build rapport with clients and team members
  • Excellent communication and interpersonal skills
  • Proficiency in retail management software and point-of-sale systems
  • Solid understanding of retail operations, sales strategies, and industry best practices
  • Strong analytical and problem-solving abilities
  • Experience in inventory management and stock control
  • Ability to work flexible hours, including weekends and holidays
  • Bachelor's degree in Business, Retail Management, or a related field (preferred)
  • Retail management certifications (desirable)
  • Familiarity with The Warehouse's systems and procedures (advantageous)
  • Knowledge of current retail industry trends and consumer behaviour

Additional Info

Tā mātou tāpaetanga – What we offer

  • Team Card: Access to discounts across our brands. 
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
  • Career Progression: an excellent stepping stone into other internal opportunities.
  • Plus loads more! 

Locations

  • 101 Kimbolton Road, Feilding, Manawatū-Whanganui Region, New Zealand

Salary

Estimated Salary Rangemedium confidence

60,000 - 85,000 NZD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Leadershipintermediate
  • Team supervisionintermediate
  • Inventory managementintermediate
  • Sales data analysisintermediate
  • Customer serviceintermediate
  • Problem-solvingintermediate

Required Qualifications

  • 2-3 years retail sales support experience (experience)
  • Previous supervisory experience (experience)
  • Proficiency in retail management software (experience)
  • Bachelor's degree in Business/Retail Management (preferred) (experience)
  • Retail management certifications (desirable) (experience)

Responsibilities

  • Assist Sales Support Manager
  • Supervise sales support staff
  • Manage inventory and stock
  • Analyze sales data
  • Handle customer enquiries
  • Implement promotions

Benefits

  • general: Team Card discounts
  • general: Birthday Leave
  • general: Here for Good Leave
  • general: Career Progression

Target Your Resume for "Sales Support 2IC - The Warehouse, Feilding (Full-time)" , The Warehouse Group

Get personalized recommendations to optimize your resume specifically for Sales Support 2IC - The Warehouse, Feilding (Full-time). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Sales Support 2IC - The Warehouse, Feilding (Full-time)" , The Warehouse Group

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score
Quiz Challenge

Answer 10 quick questions to check your fit for Sales Support 2IC - The Warehouse, Feilding (Full-time) @ The Warehouse Group.

10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.