TEA Field Service
Thermo Fisher Scientific
TEA Field Service
Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Field Service Engineer II — Thermo Fisher Scientific
About the Role
As a Field Service Engineer II, you will install, maintain, troubleshoot, and repair advanced analytical instruments, including ICP-MS, ICP-OES, and AA systems. You will support customers in research, industrial, and healthcare environments by delivering high-quality technical service and contributing to improved instrument performance and customer satisfaction.
Key Responsibilities
Install analytical instruments and provide operational training
Perform troubleshooting, repairs, and preventive maintenance
Conduct system validation, inspection, and performance checks
Prepare detailed service reports and communicate field feedback
Support service process improvements and internal knowledge sharing
Propose service contracts, paid repairs, and upgrade solutions
Collaborate closely with customers, internal teams, and partners
Requirements
Degree in Electronics, Engineering, Physics, Chemistry, or related fields
Experience as a service engineer or analytical instrument user preferred
Strong mechanical/electrical troubleshooting skills
Excellent communication and customer service skills
Ability to read English technical manuals
Ability to travel 50–75% and lift up to 50 lbs
Strong problem-solving skills and adaptability across different products
Locations
- Global
Salary
50,000 - 90,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- mechanical/electrical troubleshootingintermediate
- problem-solvingintermediate
- communicationintermediate
- customer serviceintermediate
- analytical instrument maintenanceintermediate
Required Qualifications
- Degree in Electronics, Engineering, Physics, Chemistry or related (experience)
- experience as service engineer or instrument user (experience)
- ability to travel 50-75% (experience)
- ability to lift 50 lbs (experience)
- read English technical manuals (experience)
Responsibilities
- install analytical instruments
- provide operational training
- perform troubleshooting, repairs, preventive maintenance
- conduct system validation and performance checks
- prepare service reports
- propose service contracts and upgrades
- collaborate with customers and teams
Answer 10 quick questions to check your fit for TEA Field Service @ Thermo Fisher Scientific.
TEA Field Service
Thermo Fisher Scientific
TEA Field Service
Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Field Service Engineer II — Thermo Fisher Scientific
About the Role
As a Field Service Engineer II, you will install, maintain, troubleshoot, and repair advanced analytical instruments, including ICP-MS, ICP-OES, and AA systems. You will support customers in research, industrial, and healthcare environments by delivering high-quality technical service and contributing to improved instrument performance and customer satisfaction.
Key Responsibilities
Install analytical instruments and provide operational training
Perform troubleshooting, repairs, and preventive maintenance
Conduct system validation, inspection, and performance checks
Prepare detailed service reports and communicate field feedback
Support service process improvements and internal knowledge sharing
Propose service contracts, paid repairs, and upgrade solutions
Collaborate closely with customers, internal teams, and partners
Requirements
Degree in Electronics, Engineering, Physics, Chemistry, or related fields
Experience as a service engineer or analytical instrument user preferred
Strong mechanical/electrical troubleshooting skills
Excellent communication and customer service skills
Ability to read English technical manuals
Ability to travel 50–75% and lift up to 50 lbs
Strong problem-solving skills and adaptability across different products
Locations
- Global
Salary
50,000 - 90,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- mechanical/electrical troubleshootingintermediate
- problem-solvingintermediate
- communicationintermediate
- customer serviceintermediate
- analytical instrument maintenanceintermediate
Required Qualifications
- Degree in Electronics, Engineering, Physics, Chemistry or related (experience)
- experience as service engineer or instrument user (experience)
- ability to travel 50-75% (experience)
- ability to lift 50 lbs (experience)
- read English technical manuals (experience)
Responsibilities
- install analytical instruments
- provide operational training
- perform troubleshooting, repairs, preventive maintenance
- conduct system validation and performance checks
- prepare service reports
- propose service contracts and upgrades
- collaborate with customers and teams
Answer 10 quick questions to check your fit for TEA Field Service @ Thermo Fisher Scientific.