Administrative Assistant - Van Wert, Ohio

Join Thrivent's Endeavor Financial Group as an Administrative Assistant in Van Wert, Ohio. This in-office role is your gateway to a rewarding career in financial services, offering immediate growth opportunities including insurance licensing. Be the friendly face of our practice, supporting daily operations and enhancing member experiences.

Why Join Thrivent?

Thrivent is more than a financial services organization—it's a mission-driven company rooted in faith and community. As a Fortune 500 not-for-profit financial services organization, Thrivent helps people achieve financial clarity, strengthen their families, and serve their communities. Our Van Wert, Ohio office, part of Endeavor Financial Group, is dedicated to providing personalized financial guidance through fixed insurance, annuities, and client-focused services.

Working at Thrivent means joining a supportive team where your contributions directly impact members' lives. We value integrity, compassion, and excellence. This Administrative Assistant position offers a clear path for professional growth, starting with administrative excellence and quickly advancing to licensed roles in insurance. Enjoy a collaborative environment in a close-knit community like Van Wert, with competitive pay and benefits tailored to your success.

Thrivent's culture emphasizes work-life balance, professional development, and fraternal activities that build lasting relationships. Whether you're greeting members, managing operations, or supporting financial advisors, you'll play a pivotal role in our practice's success. Immediate opportunities to obtain insurance licensing set you up for long-term career advancement in the financial services industry.

Role Description

The Administrative Assistant provides essential support to Endeavor Financial Group's daily operations. Reporting directly to practice leadership, this role is the heartbeat of our Van Wert office. You'll handle phone inquiries, greet members warmly, manage mail and emails, order supplies, and utilize Thrivent's proprietary systems to support client relations. Your upbeat demeanor and organizational skills will ensure seamless operations and exceptional member experiences.

This full-time, in-office position in Van Wert, OH, is perfect for detail-oriented professionals eager to grow in financial services. With a focus on customer service, you'll assist financial advisors, update contact management systems, and contribute to marketing efforts. It's an entry point to a dynamic career with Thrivent.

Detailed Responsibilities

• Handle incoming telephone calls professionally, responding to member inquiries and requests for information.
• Research account details and provide fund values, fixed insurance, and annuity-related information.
• Perform routine administrative tasks including maintaining office supplies, processing postal mail, and managing practice email.
• Prepare routine correspondence, reports, and support special projects as needed.
• Drive customer-facing activities by scheduling meetings for financial advisors.
• Update contact management systems with accurate member contact and preference data.
• Assist financial advisors with pre-meeting preparation and post-meeting follow-ups.
• Collaborate on fixed insurance and annuity product changes for clients.
• Participate in marketing initiatives like direct mail, fraternal events, seminars, and meetings.
• Explain and interpret fixed insurance or annuity contracts to members.
• Communicate coverage status and issue certificates, endorsements, binders, or contracts.
• Support additional projects based on licensure and business needs.

Required Skills

Success in this role demands a blend of administrative prowess and interpersonal finesse:

• Exceptional customer service and communication skills
• Proficiency in phone etiquette and inquiry resolution
• Strong organizational and multitasking abilities
• Familiarity with office management software and Thrivent systems
• Attention to detail for accurate data entry and reporting
• Proactive problem-solving in fast-paced environments
• Marketing support and event coordination experience
• Insurance product knowledge (willingness to learn fixed products)

Education & Experience

• Experience: Previous administrative, secretarial, or customer service experience highly desired.
• Licensing: Must be willing to acquire insurance licensing immediately upon hire—Thrivent provides support for this growth track.
• Education: High school diploma or equivalent required; associate's degree in business or related field preferred.
• Other: Demonstrated customer service orientation, friendly and upbeat demeanor. Reliable transportation for in-office work in Van Wert, OH.

Compensation Overview

Competitive salary reflecting Van Wert, Ohio market rates and your experience level. Base pay ranges from $42,500 to $52,500 annually, with opportunities for performance-based increases as you advance to licensed roles.

Benefits

We offer a strong benefits package designed for your well-being and growth:

• Holiday Pay: Enjoy paid holidays to celebrate with family and community.
• Simple IRA: Retirement savings plan with employer contributions.
• PTO: Paid time off available after a successful 90-day probationary period.
• Professional Development: Immediate track to insurance licensing and ongoing training.
• Work Environment: Collaborative in-office setting with fraternal benefits and team events.

No additional comprehensive benefits provided at this time, but focus on career acceleration sets this role apart.

Apply today to start your journey with Thrivent in Van Wert, Ohio! Search terms: Administrative Assistant jobs Van Wert OH, Thrivent careers, financial services admin jobs, insurance licensing opportunities Ohio.