Director of Dedicated Planning & Investment Operations - Auburn, WA

Join Approach Path Financial Advisors, an independent financial services practice of Thrivent Financial, as our Director of Dedicated Planning & Investment Operations in Auburn, Washington. Thrivent is a faith-based, not-for-profit organization serving 2.6 million clients as the nation's largest fraternal benefit society. We're dedicated to helping people achieve financial goals while supporting Christian communities and nonprofits.

Why Join Thrivent?

Make a Meaningful Impact

At Thrivent, you're not just managing finances—you're empowering clients to build secure futures aligned with their values. Our broad-based approach helps clients analyze situations, develop in-depth programs, and implement integrated strategies. As part of Thrivent Investment Management Inc., a FINRA and SIPC member, you'll contribute to a mission-driven culture focused on service, integrity, and community.

Thriving Culture & Growth

Work in a collaborative environment in Auburn, WA, with opportunities for leadership, professional development, and work-life balance. Benefit from Thrivent's resources, including training programs, faith-based initiatives, and a supportive network of 2.6 million members.

Role Description

The Director of Dedicated Planning & Investment Operations oversees the planning department, managing team members, procedures, and processes. Key duties include team leadership, financial plan preparation, investment analysis, and client service coordination. Reporting to Approach Path Financial Advisors leadership, this role drives operational excellence in a high-growth financial practice.

Detailed Responsibilities

• Oversee workflow and job responsibilities of planning department team members to ensure efficiency and accuracy.
• Lead training and development for the department, collaborating with leadership to build robust infrastructure.
• Enter client information into various systems, maintaining data integrity across platforms.
• Prepare and update comprehensive financial plans and presentation materials for client meetings.
• Input data into financial planning software and generate draft financial plans for review.
• Deepen client relationships by processing requests, resolving inquiries, and ensuring up-to-date documentation.
• Research and respond promptly to client inquiries with tailored solutions.
• Finalize, submit, and track all client account and application paperwork.
• Gather and maintain detailed customer suitability information for compliance and personalization.
• Conduct in-depth research and analysis of investment options and portfolio allocations.
• Assist in generating accurate performance reports for clients and internal use.
• Maintain and update information in the CRM (Salesforce) system.
• Complete necessary forms for opening and maintaining client accounts.
• Handle fund transfer requests in and out of accounts securely and efficiently.
• Identify process improvements and recommend optimizations to enhance workflows.
• Perform other duties as assigned to support practice goals.

Required Skills

Success requires expertise in financial planning, leadership, and operations. Key skills include:

• Advanced proficiency in financial planning software (e.g., MoneyGuidePro, eMoney).
• Strong investment research and portfolio analysis capabilities.
• Expertise in CRM systems, particularly Salesforce.
• Leadership and team management experience.
• Exceptional client service and relationship-building skills.
• Process optimization and workflow management.
• Compliance knowledge in FINRA/SIPC regulations.
• Data entry and systems management accuracy.
• Analytical problem-solving for complex financial scenarios.
• Training and development program design.

Education & Experience

Required: Bachelor's degree in Finance, Business, Accounting, or related field. 7+ years in financial planning, investment operations, or advisory services. CFP, CFA, or similar certification preferred. Proven leadership in financial services.

Preferred: Experience in faith-based or not-for-profit financial organizations. Familiarity with Thrivent products and fraternal benefit societies.

Compensation Overview

Competitive base salary plus performance incentives, reflecting Auburn, WA market rates for senior financial operations roles.

Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) with generous employer match.
• Paid time off, holidays, and volunteer opportunities.
• Professional development and certification reimbursement.
• Faith-based wellness programs and community involvement.
• Flexible work arrangements in Auburn, WA.
• Life and disability insurance.
• Retirement planning resources aligned with Thrivent's mission.

Apply today to lead planning and investment operations at Thrivent in Auburn, WA. Join a team where faith, finance, and purpose intersect. EOE.