Receptionist Job Opening at Thrivent Financial - Collinsville, IL

Join Eckhardt Financial Group, an independent financial services practice of Thrivent Financial, as our full-time Receptionist in Collinsville, Illinois. Be the welcoming face of our thriving team dedicated to helping clients achieve financial security and live abundant lives. If you're organized, client-focused, and thrive in a fast-paced environment, this Receptionist job in Collinsville IL is your opportunity to grow with a Fortune 500 organization.

Why Join Thrivent?

Thrivent Financial is a Fortune 500 financial services leader and the nation's largest fraternal benefit society, managing over $194 billion in assets. At Eckhardt Financial Group, we embody Thrivent's mission by protecting what matters most to our clients through education, empowerment, and partnership. Our 24-member team in Collinsville is energetic, collaborative, and committed to professionalism—treating clients like family while delivering top-notch service.

Working as a Receptionist at Thrivent means more than answering phones; it's about contributing to a culture of generosity and growth. Enjoy stable hours (Monday–Friday, 8:30 a.m.–4:30 p.m.), competitive pay, and comprehensive benefits in a supportive environment. Advance your career with professional development, performance bonuses, and opportunities to expand within our dynamic team. Discover why Thrivent is a top employer for Receptionist careers in Illinois.

Role Description

As the first point of contact in our Collinsville office, the Receptionist creates positive impressions for clients and visitors. Reporting to Dustin Eckhardt, you'll ensure seamless operations, maintain a professional atmosphere, and support our financial advisors. This in-office role demands warmth, organization, and multitasking in a busy financial services setting. Ideal for those passionate about client service and office management.

Detailed Responsibilities

• Greet clients warmly: Welcome visitors professionally, directing them efficiently to enhance their experience.
• Prepare spaces: Ensure reception area and conference rooms are client-ready, stocked, and organized.
• Event coordination: Arrange food, room setups for team meetings, client events, and special occasions.
• Office security: Monitor access, follow safety protocols, and manage visitor logs.
• Mail handling: Receive, sort, and distribute daily mail, packages, and deliveries promptly.
• CRM updates: Accurately enter client data into our Customer Relationship Management system.
• Supply management: Order office supplies, track inventory, and maintain stock levels.
• Event support: Assist in planning and executing team events and client appreciation activities.
• Light housekeeping: Keep bathrooms, kitchen, reception, and shared areas clean, stocked, and professional.
• Administrative support: Answer multi-line phones, schedule appointments, and provide general team assistance.

Required Skills

Excel in this Thrivent Receptionist position with these essential skills:

• Exceptional customer service and interpersonal communication
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite and CRM software
• Attention to detail for data entry and inventory management
• Problem-solving in fast-paced environments
• Professional phone etiquette and active listening
• Time management for prioritizing tasks
• Friendly, positive attitude with a team-oriented mindset
• Basic office maintenance and event coordination
• Reliability and punctuality

Education & Experience

• High school diploma or equivalent required; associate's degree preferred.
• 1-2 years of receptionist, administrative, or customer service experience, ideally in financial services or professional offices.
• Familiarity with financial terminology a plus.
• Proven ability to handle confidential information discreetly.

Compensation Overview

Earn competitive pay as a Receptionist in Collinsville IL: $19–$21 per hour based on experience, equating to approximately $39,520–$43,680 annually (assuming 40 hours/week). Plus, eligibility for personal and team-based performance bonuses, and annual pay increase considerations.

Benefits

Thrivent offers an outstanding package for our Collinsville Receptionist:

• Health insurance coverage
• 401(k) with 5% employer match after 6 months
• Short-Term Disability insurance
• Dependent Care Flexible Spending Account (FSA)
• 10 paid holidays
• 7 paid time off days in year one, increasing with tenure
• Professional development and education opportunities
• Growth potential in a 24-person team

Apply now for this rewarding Receptionist career at Thrivent in Collinsville, IL. We seek dependable professionals ready to make an impact. Thrivent is an equal opportunity employer committed to diversity and inclusion.