Why Join Thrivent?

Thrivent is a mission-driven financial services organization serving over 2 million members nationwide. As a Fortune 500 company headquartered in Minneapolis, Minnesota, we empower people to thrive financially, emotionally, and spiritually through advice, investments, insurance, and generous giving programs. Our faith-based roots inspire a culture of purpose, collaboration, and innovation where every team member contributes to making communities stronger.

Joining Thrivent means becoming part of a values-led organization that prioritizes employee well-being, professional growth, and work-life balance. We offer hybrid work options, robust wellness programs, and a supportive environment in our state-of-the-art Minneapolis campus. With a commitment to diversity, equity, and inclusion, Thrivent fosters an inclusive workplace where your unique perspective drives our success. Experience meaningful work that aligns with your values while enjoying competitive pay, comprehensive benefits, and opportunities for advancement in a Fortune 500 leader.

Role Description

At Thrivent's Workplace Solutions team, we believe the workplace is more than just a space—it's an experience. The Workplace Services Specialist plays a pivotal role in bringing our workplace to life by delivering thoughtful services and amenities that enhance employee well-being, engagement, and productivity. With a keen eye for detail and a passion for hospitality, this role ensures every interaction and touchpoint contributes to a seamless, welcoming, and efficient work environment in our Minneapolis, Minnesota headquarters.

The ideal candidate understands that it's the details, service, and hospitality that make a workplace truly exceptional. They take pride in delivering every aspect of the job, knowing their work directly enhances the experience of employees working in the office, as well as visitors. Reporting to the Workplace Solutions Manager, this full-time position offers a dynamic blend of hands-on support, coordination, and problem-solving in a fast-paced corporate setting.

Detailed Responsibilities

Customer & Workplace Support

• Partner with internal teams and external vendors to coordinate meeting, event, and workplace service requests (Workplace Solutions, Facilities Operations, Event Planning, Security, Catering, etc.).
• Use systems such as weThrive, Outlook, and CAFM to manage requests, maintain room information, and provide timely updates.
• Deliver strong customer service and maintain positive working relationships with key stakeholders.

Room, Event & Space Services

• Perform meeting, training, and event room setups and teardowns.
• Reset restricted and specialty spaces to standard configurations.
• Ensure rooms meet quality, safety, and readiness standards.

Furniture Installation & Support

• Install, adjust, repair, and maintain office and system furniture.
• Coordinate and occasionally oversee external furniture installers or moving crews.
• Conduct warranty assessments and support claims.
• Document as-built layouts and update AutoCAD/FM Systems.
• Assist with equipment and furniture validation walk-throughs.

Preventive Maintenance (Non-Mechanical)

• Perform light preventive maintenance on workplace equipment (e.g., bottle filler filters, Bevi/coffee machines, clock resets).
• Complete minor non-mechanical repairs to support safe and functional spaces.
• Assist Operations by handling tasks that free mechanics to focus on building systems.

Supplies, Inventory & Safety

• Order and maintain inventory of supplies and small parts for scheduled maintenance.
• Keep storage rooms and equipment areas organized.
• Follow all safety protocols, conduct inspections, and report hazards promptly.
• Support workplace safety initiatives and emergency preparedness drills.

Additional duties include collaborating on workplace improvement projects, providing on-site support during peak events, and contributing to a culture of continuous improvement in workplace services.

Required Skills

Thrivent seeks candidates with proven expertise in workplace services. Key skills include:

• Exceptional customer service and hospitality mindset
• Proficiency in facility management systems (e.g., CAFM, weThrive, Outlook)
• Hands-on experience with furniture installation, repair, and maintenance
• Strong organizational and inventory management abilities
• Attention to detail for room setups, resets, and quality inspections
• Effective vendor coordination and project oversight
• Knowledge of safety protocols and preventive maintenance
• Basic technical skills with AutoCAD/FM Systems and workplace equipment
• Problem-solving in dynamic, fast-paced environments
• Team collaboration and communication excellence

Education & Experience

Minimum Requirements:

• High school diploma or equivalent; associate's degree in facilities management, hospitality, or related field preferred.
• 2+ years of experience in workplace services, facilities support, hospitality, or event coordination.
• Physical ability to lift 50+ lbs, stand for extended periods, and perform manual tasks.

Preferred:

• Experience in corporate environments or Fortune 500 settings.
• Certifications in facilities management (IFMA), safety (OSHA), or hospitality.
• Familiarity with AutoCAD, FM Systems, or similar tools.

Compensation Overview

Competitive salary based on experience, plus performance incentives. Thrivent offers transparency and equity in pay practices.

Benefits

Thrivent provides industry-leading benefits including medical, dental, vision coverage; 401(k) with generous match; paid time off; parental leave; tuition reimbursement; wellness programs; employee assistance; and volunteer time off. Enjoy onsite fitness centers, cafes, and perks that support your holistic well-being. Thrivent is an Equal Opportunity Employer committed to diversity.

Apply today to elevate workplaces at Thrivent! Keywords: Workplace Services Specialist jobs Minneapolis, Facilities Specialist careers MN, Hospitality Facilities roles Thrivent.