Categories: Logistics, Transport, Supply Chain, Operations

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Role Overview

 

The Transport Dispatcher is responsible for managing and performing transport dispatching transactions using SAP Transport Management (SAP TM) on behalf of all Distribution stakeholders to ensure the accuracy, consistency, and governance compliance of transport dispatch related business process execution to support efficient and effective logistics transportation operations and service delivery.

 

The Transport Dispatcher will operate SAP TM business processes (including detailed distribution event monitoring and capture within SAP TM up to Proof of Delivery Confirmation) to execute and confirm completion of all freight orders based on the planned freight orders received from the Transport Planner.

 

The Transport Dispatcher plays a critical role in ensuring data accuracy, compliance with operational standards, and effective communication with key stakeholders for the seamless coordination of dispatch activities to support the effective and timely movement of goods across the Defence Logistics Network to enable efficient logistics and transport outcomes.

 

Responsibilities

• Perform transport dispatching transactions in SAP TM for goods originating from warehouses without SAP TM capabilities.

• Monitor dispatch requests and ensure all transactions are processed accurately and in a timely manner.

• Coordinate with warehouses and transport providers to confirm dispatch schedules and address any discrepancies.

• Maintain accurate and up-to-date dispatch records within SAP TM.

• Validate data inputs from warehouses and transport providers to ensure consistency and compliance with organisational requirements.

• Monitor system-generated alerts and resolve transport-related issues as they arise.

• Serve as the central point of contact for dispatch-related queries from warehouses, transport providers, and internal teams.

• Communicate dispatch statuses, changes, and requirements effectively to relevant stakeholders.

• Liaise with the IT and SAP teams to resolve technical issues impacting dispatch operations.

• Ensure all dispatch transactions comply with relevant legislation, standards, and organisational policies.

• Identify and mitigate risks associated with transport dispatch, including ensuring contingency measures are in place for operational disruptions.

• Contribute to the review and enhancement of dispatch processes to improve efficiency and accuracy.

• Provide input on system improvements or enhancements to SAP TM to better support operational needs.

• Processes dispatch transactions accurately and promptly to meet service delivery targets.

 About you:

 

• Familiarity with transport execution within large logistics network structure and operations (Highly Desirable).

• Demonstrated experience in transport dispatching or logistics, including the use of SAP Transport Management (SAP TM), or similar systems (Highly Desirable).

• Strong attention to detail and a proven ability to manage and process data accurately under tight time constraints (Highly Desirable).

• Excellent stakeholder engagement and communication skills, including the ability to liaise effectively with diverse groups (Highly Desirable).

• Proven ability to prioritise tasks, work independently, and resolve issues efficiently in a fast-paced environment (Desirable).

 

Eligibility Requirements

 

To be eligible to apply for this role, applicants must:

• Must be an Australian citizen.

• Have ability to obtain and maintain a security clearance

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.