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Senior Business Analyst - Finance Operations

Toll Group

Senior Business Analyst - Finance Operations

full-timePosted: Jan 23, 2026

Job Description

Categories: Logistics, Finance, Operations, Supply Chain, Business Analysis

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Toll Global Finance Operations is a centralised shared services function supporting the business with general accounting, credit management, high‑quality reporting, and meaningful financial analysis. This role plays a key part in delivering accurate data, timely reporting, efficient processes, and a strong customer‑focused service approach.

About the Global Finance Operations OE Team

This team leads and supports cross‑functional continuous improvement initiatives across key finance streams (P2P, OTC, R2R). You’ll help standardise global processes, identify bottlenecks, and drive improvements that enhance productivity and decision‑making. By optimising repeatable, high‑volume tasks, the FO centre delivers better practice and ongoing continuous improvement across the business.

About the role
You’ll ensure all finance activities align with Toll Group policies and the Finance Operating Model, while continuously improving processes, systems, and ways of working. Collaboration, teamwork, and a commitment to excellence are essential.
Duties and Responsibilities:
  • Lead and support finance projects across process optimisation, reporting enhancements, offshoring activities, systems and data improvements, and other ad‑hoc initiatives, ensuring delivery from analysis to handover.
  • Conduct detailed financial analysis, reconciliations, investigations, and reporting across P2P, O2C and General Accounting, identifying trends, issues, and root causes while recommending and implementing improvements.
  • Ensure strong data integrity by interrogating system data, validating reports, understanding system/data flows, and maintaining adherence to Toll accounting policies and standards.
  • Collaborate effectively with finance and non‑finance stakeholders by gathering requirements, facilitating workshops, validating outcomes, communicating insights, and supporting transition to business‑as‑usual.
  • Drive continuous improvement by documenting processes, developing artefacts, measuring and reporting benefits, promoting new ideas, and enhancing daily routines and operational efficiency.
  • Operate with strong judgement and ownership by navigating ambiguity, managing multiple priorities, delivering outcomes independently, and providing backup capacity for other finance activities during peak periods.

What You will need to succeed

  • Professionally qualified (or part‑qualified) with strong finance and accounting foundations, advanced analytical capability, project accounting skills, and a solid understanding of business unit operational drivers.
  • Highly attentive to detail with strong problem‑solving skills, continuous improvement mindset, and knowledge of lean principles (Yellow Belt preferred), plus experience challenging processes and recommending future‑state solutions.
  • Advanced Excel proficiency with strong Microsoft Office skills, supported by experience in business process modelling, process mapping (including Signavio), SOP development, and process standardisation/optimisation.
  • Experience with Tier 1 ERP systems (SAP/Oracle preferred) and functional expertise across finance processes, ideally gained within a mid‑large multinational organisation or the transport/logistics sector.
  • Strong written and verbal communication, stakeholder engagement, and influencing skills, with the ability to collaborate effectively across teams, including remote environments, and build alignment and consensus.
  • Proven ability to support and drive change initiatives aligned with organisational values, with the capability to challenge existing approaches and deliver process‑improvement outcomes.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Locations

  • Melbourne, Victoria, Australia

Salary

Estimated Salary Rangemedium confidence

136,500 - 176,000 AUD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Financial Analysisintermediate
  • Process Optimizationadvanced
  • Data Reconciliationintermediate
  • Project Managementintermediate
  • Reporting and Analyticsadvanced
  • Root Cause Analysisintermediate

Required Qualifications

  • 5+ years in finance operations or business analysis (experience)
  • Experience in P2P, O2C, or R2R processes (experience)
  • Bachelor's degree in Finance, Accounting, or related field (degree)
  • Proficiency in financial systems (e.g., SAP, Oracle) (experience)

Responsibilities

  • Lead and support finance projects across process optimisation, reporting enhancements, offshoring, systems, and data improvements
  • Conduct detailed financial analysis, reconciliations, investigations, and reporting across P2P, O2C, and General Accounting
  • Identify trends, issues, root causes, and recommend/implement improvements
  • Ensure alignment of finance activities with Toll Group policies and Finance Operating Model
  • Drive continuous improvement initiatives in collaboration with cross-functional teams
  • Standardise global processes and optimise high-volume repeatable tasks

Benefits

  • Health: Comprehensive health insurance coverage for employees and family
  • Retirement: Superannuation contributions with employer matching
  • Training: Ongoing professional development and continuous improvement training
  • Work-Life: Flexible working arrangements and hybrid work options

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Toll Group logo

Senior Business Analyst - Finance Operations

Toll Group

Senior Business Analyst - Finance Operations

full-timePosted: Jan 23, 2026

Job Description

Categories: Logistics, Finance, Operations, Supply Chain, Business Analysis

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Toll Global Finance Operations is a centralised shared services function supporting the business with general accounting, credit management, high‑quality reporting, and meaningful financial analysis. This role plays a key part in delivering accurate data, timely reporting, efficient processes, and a strong customer‑focused service approach.

About the Global Finance Operations OE Team

This team leads and supports cross‑functional continuous improvement initiatives across key finance streams (P2P, OTC, R2R). You’ll help standardise global processes, identify bottlenecks, and drive improvements that enhance productivity and decision‑making. By optimising repeatable, high‑volume tasks, the FO centre delivers better practice and ongoing continuous improvement across the business.

About the role
You’ll ensure all finance activities align with Toll Group policies and the Finance Operating Model, while continuously improving processes, systems, and ways of working. Collaboration, teamwork, and a commitment to excellence are essential.
Duties and Responsibilities:
  • Lead and support finance projects across process optimisation, reporting enhancements, offshoring activities, systems and data improvements, and other ad‑hoc initiatives, ensuring delivery from analysis to handover.
  • Conduct detailed financial analysis, reconciliations, investigations, and reporting across P2P, O2C and General Accounting, identifying trends, issues, and root causes while recommending and implementing improvements.
  • Ensure strong data integrity by interrogating system data, validating reports, understanding system/data flows, and maintaining adherence to Toll accounting policies and standards.
  • Collaborate effectively with finance and non‑finance stakeholders by gathering requirements, facilitating workshops, validating outcomes, communicating insights, and supporting transition to business‑as‑usual.
  • Drive continuous improvement by documenting processes, developing artefacts, measuring and reporting benefits, promoting new ideas, and enhancing daily routines and operational efficiency.
  • Operate with strong judgement and ownership by navigating ambiguity, managing multiple priorities, delivering outcomes independently, and providing backup capacity for other finance activities during peak periods.

What You will need to succeed

  • Professionally qualified (or part‑qualified) with strong finance and accounting foundations, advanced analytical capability, project accounting skills, and a solid understanding of business unit operational drivers.
  • Highly attentive to detail with strong problem‑solving skills, continuous improvement mindset, and knowledge of lean principles (Yellow Belt preferred), plus experience challenging processes and recommending future‑state solutions.
  • Advanced Excel proficiency with strong Microsoft Office skills, supported by experience in business process modelling, process mapping (including Signavio), SOP development, and process standardisation/optimisation.
  • Experience with Tier 1 ERP systems (SAP/Oracle preferred) and functional expertise across finance processes, ideally gained within a mid‑large multinational organisation or the transport/logistics sector.
  • Strong written and verbal communication, stakeholder engagement, and influencing skills, with the ability to collaborate effectively across teams, including remote environments, and build alignment and consensus.
  • Proven ability to support and drive change initiatives aligned with organisational values, with the capability to challenge existing approaches and deliver process‑improvement outcomes.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Locations

  • Melbourne, Victoria, Australia

Salary

Estimated Salary Rangemedium confidence

136,500 - 176,000 AUD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Financial Analysisintermediate
  • Process Optimizationadvanced
  • Data Reconciliationintermediate
  • Project Managementintermediate
  • Reporting and Analyticsadvanced
  • Root Cause Analysisintermediate

Required Qualifications

  • 5+ years in finance operations or business analysis (experience)
  • Experience in P2P, O2C, or R2R processes (experience)
  • Bachelor's degree in Finance, Accounting, or related field (degree)
  • Proficiency in financial systems (e.g., SAP, Oracle) (experience)

Responsibilities

  • Lead and support finance projects across process optimisation, reporting enhancements, offshoring, systems, and data improvements
  • Conduct detailed financial analysis, reconciliations, investigations, and reporting across P2P, O2C, and General Accounting
  • Identify trends, issues, root causes, and recommend/implement improvements
  • Ensure alignment of finance activities with Toll Group policies and Finance Operating Model
  • Drive continuous improvement initiatives in collaboration with cross-functional teams
  • Standardise global processes and optimise high-volume repeatable tasks

Benefits

  • Health: Comprehensive health insurance coverage for employees and family
  • Retirement: Superannuation contributions with employer matching
  • Training: Ongoing professional development and continuous improvement training
  • Work-Life: Flexible working arrangements and hybrid work options

Target Your Resume for "Senior Business Analyst - Finance Operations" , Toll Group

Get personalized recommendations to optimize your resume specifically for Senior Business Analyst - Finance Operations. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Business Analyst - Finance Operations" , Toll Group

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Toll_GroupLogisticsSupply_ChainR000074775LogisticsFinanceOperationsSupply ChainBusiness Analysis

Answer 10 quick questions to check your fit for Senior Business Analyst - Finance Operations @ Toll Group.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.