Customer Support Agent - Join Transcom's Global Team in Banja Luka
Transcom
Customer Support Agent - Join Transcom's Global Team in Banja Luka
Job Description
Why Join Transcom?
Transcom, a leading Swedish company, delivers world-class customer support across the globe in 33 languages for clients in diverse industries. Based in Banja Luka, Bosnia and Herzegovina, our dynamic team offers a thriving environment for career growth. If you thrive on human interaction, embody empathy, and excel in systematic work within expanding teams, Transcom is your launchpad to international success.
Role Description
As a Customer Support Agent, you'll be the friendly voice resolving customer needs. Engage with users from German, French, English, or Dutch-speaking regions through phone, email, and chat. Provide top-tier support, answer queries swiftly, and deliver precise information to enhance client satisfaction. Work on varied projects in a supportive, high-energy atmosphere that values teamwork and innovation.
Key Responsibilities
- Handle customer communications across multiple channels
- Resolve inquiries with empathy and efficiency
- Support diverse client projects
- Contribute to a positive team dynamic
Requirements
We seek enthusiastic individuals passionate about customer service. No prior experience required—paid training equips you for success. Ideal candidates are empathetic communicators fluent in target languages, organized, and eager to grow in a multinational setting. Full-time, part-time, or student contracts available in Banja Luka.
Essential Qualifications
- Fluency in German, French, English, or Dutch
- Empathy, patience, and strong people skills
- Systematic approach to tasks
- Thrives in dynamic, team-oriented environments
Benefits
Transcom prioritizes your growth and well-being:
- Atrractive, regular salary with performance incentives
- Fully paid training program
- Flexible contracts: full-time, part-time, or student
- Clear career progression paths internationally
- Work-life balance initiatives
- Welcoming, friendly team culture
- Ongoing skill-building and diverse projects
- 250 BAM gross referral bonuses for new hires
Join us to build a rewarding career in customer support—apply now and elevate your future with Transcom!
Locations
- Banja Luka, Bosnia and Herzegovina
Salary
18,000 - 24,000 BAM / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communication skillsintermediate
- Empathy and customer focusintermediate
- Multilingual proficiency (German, French, English, Dutch)intermediate
- Systematic and organized approachintermediate
- Phone, email, and chat handlingintermediate
- Team collaboration in dynamic environmentsintermediate
Required Qualifications
- Fluent in German, French, English, or Dutch (experience)
- Strong interpersonal skills (experience)
- Empathetic and patient demeanor (experience)
- Systematic and detail-oriented mindset (experience)
- Availability for full-time, part-time, or student contracts (experience)
Responsibilities
- Communicate with customers from German, French, English, or Dutch-speaking regions via phone, email, and chat
- Provide customer support and resolve client inquiries
- Deliver accurate information and solutions to user queries
- Handle diverse projects in a fast-paced international setting
- Collaborate with team members to ensure high service quality
Benefits
- general: Attractive and regular salary
- general: Paid comprehensive training
- general: Full-time, part-time, or student employment contracts
- general: Career advancement in international environment
- general: Work-life balance support
- general: Friendly team atmosphere
- general: Skill development opportunities
- general: Referral bonuses up to 250 BAM gross
Tags & Categories
Answer 10 quick questions to check your fit for Customer Support Agent - Join Transcom's Global Team in Banja Luka @ Transcom.
Related Books and Jobs
Customer Support Agent - Join Transcom's Global Team in Banja Luka
Transcom
Customer Support Agent - Join Transcom's Global Team in Banja Luka
Job Description
Why Join Transcom?
Transcom, a leading Swedish company, delivers world-class customer support across the globe in 33 languages for clients in diverse industries. Based in Banja Luka, Bosnia and Herzegovina, our dynamic team offers a thriving environment for career growth. If you thrive on human interaction, embody empathy, and excel in systematic work within expanding teams, Transcom is your launchpad to international success.
Role Description
As a Customer Support Agent, you'll be the friendly voice resolving customer needs. Engage with users from German, French, English, or Dutch-speaking regions through phone, email, and chat. Provide top-tier support, answer queries swiftly, and deliver precise information to enhance client satisfaction. Work on varied projects in a supportive, high-energy atmosphere that values teamwork and innovation.
Key Responsibilities
- Handle customer communications across multiple channels
- Resolve inquiries with empathy and efficiency
- Support diverse client projects
- Contribute to a positive team dynamic
Requirements
We seek enthusiastic individuals passionate about customer service. No prior experience required—paid training equips you for success. Ideal candidates are empathetic communicators fluent in target languages, organized, and eager to grow in a multinational setting. Full-time, part-time, or student contracts available in Banja Luka.
Essential Qualifications
- Fluency in German, French, English, or Dutch
- Empathy, patience, and strong people skills
- Systematic approach to tasks
- Thrives in dynamic, team-oriented environments
Benefits
Transcom prioritizes your growth and well-being:
- Atrractive, regular salary with performance incentives
- Fully paid training program
- Flexible contracts: full-time, part-time, or student
- Clear career progression paths internationally
- Work-life balance initiatives
- Welcoming, friendly team culture
- Ongoing skill-building and diverse projects
- 250 BAM gross referral bonuses for new hires
Join us to build a rewarding career in customer support—apply now and elevate your future with Transcom!
Locations
- Banja Luka, Bosnia and Herzegovina
Salary
18,000 - 24,000 BAM / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Excellent communication skillsintermediate
- Empathy and customer focusintermediate
- Multilingual proficiency (German, French, English, Dutch)intermediate
- Systematic and organized approachintermediate
- Phone, email, and chat handlingintermediate
- Team collaboration in dynamic environmentsintermediate
Required Qualifications
- Fluent in German, French, English, or Dutch (experience)
- Strong interpersonal skills (experience)
- Empathetic and patient demeanor (experience)
- Systematic and detail-oriented mindset (experience)
- Availability for full-time, part-time, or student contracts (experience)
Responsibilities
- Communicate with customers from German, French, English, or Dutch-speaking regions via phone, email, and chat
- Provide customer support and resolve client inquiries
- Deliver accurate information and solutions to user queries
- Handle diverse projects in a fast-paced international setting
- Collaborate with team members to ensure high service quality
Benefits
- general: Attractive and regular salary
- general: Paid comprehensive training
- general: Full-time, part-time, or student employment contracts
- general: Career advancement in international environment
- general: Work-life balance support
- general: Friendly team atmosphere
- general: Skill development opportunities
- general: Referral bonuses up to 250 BAM gross
Tags & Categories
Answer 10 quick questions to check your fit for Customer Support Agent - Join Transcom's Global Team in Banja Luka @ Transcom.
Related Books and Jobs