Foreign Language Customer Support Agent - Careers at Transcom
Transcom
Foreign Language Customer Support Agent - Careers at Transcom
Job Description
Why Join Transcom?
At Transcom, we empower multilingual talents to thrive in a dynamic, international environment. If you speak a foreign language fluently, love communicating, and enjoy helping people, join our Belgrade team. Support clients in industries like fashion, appliances, and banking while practicing your language skills and building a rewarding career.
Role Description
As a Foreign Language Customer Support Agent, you'll be the friendly voice resolving customer inquiries across channels. Work full-time, part-time, or on a student contract in our vibrant Belgrade office.
Your Key Responsibilities:
- Handle customer communications via phone, email, or chat in your target language.
- Provide expert advice, information, and consultations.
- Share details on client products and services.
- Maintain top-tier service quality and customer satisfaction.
Requirements
We seek communicative, patient individuals passionate about customer support.
Essential Qualifications:
- B2/C1 proficiency in one of: German, French, English, Spanish, Italian, Swedish, Norwegian, Danish, Russian, Croatian, Greek, Polish, Slovenian, Portuguese, Finnish, Dutch, Hebrew, Slovak, Czech, Hungarian.
- Strong verbal/written communication skills.
- Basic PC and MS Office proficiency.
- Self-motivated, organized, and people-oriented mindset.
Benefits
Enjoy competitive perks from day one:
- Paid comprehensive training.
- Immediate employment contract options.
- Private health insurance.
- Recreational facility access.
- Wellness program for health and productivity.
- Clear career growth paths internationally.
- Supportive, friendly team culture.
Join Transcom in Belgrade and elevate your career today!
Locations
- Belgrade, Serbia
Salary
600,000 - 900,000 RSD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent foreign language proficiency (B2/C1 level)intermediate
- Excellent verbal and written communicationintermediate
- Customer service orientationintermediate
- MS Office and basic computer skillsintermediate
- Problem-solving and empathyintermediate
- Multitasking in phone/email/chat environmentsintermediate
Required Qualifications
- Minimum B2/C1 proficiency in German, French, English, Spanish, Italian, Swedish, Norwegian, Danish, Russian, Croatian, Greek, Polish, Slovenian, Portuguese, Finnish, Dutch, Hebrew, Slovak, Czech, or Hungarian (experience)
- Strong interpersonal and interactive skills (experience)
- Independence, motivation, organization, and openness (experience)
- Basic knowledge of computer use and MS Office (experience)
- Passion for helping people and customer satisfaction (experience)
Responsibilities
- Communicate with customers in foreign language via phone, email, or chat
- Provide information, advice, and consultations to clients' customers
- Deliver product and service information for various industries (fashion, white goods, banking, etc.)
- Ensure high service quality and customer satisfaction levels
Benefits
- general: Paid training from day one
- general: Full-time, part-time, or student employment contract from start
- general: Private health insurance
- general: Access to recreational facilities benefits
- general: Company wellness program for better productivity and well-being
- general: Career advancement opportunities in international environment
- general: Friendly work atmosphere and team spirit
Tags & Categories
Answer 10 quick questions to check your fit for Foreign Language Customer Support Agent - Careers at Transcom @ Transcom.
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Foreign Language Customer Support Agent - Careers at Transcom
Transcom
Foreign Language Customer Support Agent - Careers at Transcom
Job Description
Why Join Transcom?
At Transcom, we empower multilingual talents to thrive in a dynamic, international environment. If you speak a foreign language fluently, love communicating, and enjoy helping people, join our Belgrade team. Support clients in industries like fashion, appliances, and banking while practicing your language skills and building a rewarding career.
Role Description
As a Foreign Language Customer Support Agent, you'll be the friendly voice resolving customer inquiries across channels. Work full-time, part-time, or on a student contract in our vibrant Belgrade office.
Your Key Responsibilities:
- Handle customer communications via phone, email, or chat in your target language.
- Provide expert advice, information, and consultations.
- Share details on client products and services.
- Maintain top-tier service quality and customer satisfaction.
Requirements
We seek communicative, patient individuals passionate about customer support.
Essential Qualifications:
- B2/C1 proficiency in one of: German, French, English, Spanish, Italian, Swedish, Norwegian, Danish, Russian, Croatian, Greek, Polish, Slovenian, Portuguese, Finnish, Dutch, Hebrew, Slovak, Czech, Hungarian.
- Strong verbal/written communication skills.
- Basic PC and MS Office proficiency.
- Self-motivated, organized, and people-oriented mindset.
Benefits
Enjoy competitive perks from day one:
- Paid comprehensive training.
- Immediate employment contract options.
- Private health insurance.
- Recreational facility access.
- Wellness program for health and productivity.
- Clear career growth paths internationally.
- Supportive, friendly team culture.
Join Transcom in Belgrade and elevate your career today!
Locations
- Belgrade, Serbia
Salary
600,000 - 900,000 RSD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent foreign language proficiency (B2/C1 level)intermediate
- Excellent verbal and written communicationintermediate
- Customer service orientationintermediate
- MS Office and basic computer skillsintermediate
- Problem-solving and empathyintermediate
- Multitasking in phone/email/chat environmentsintermediate
Required Qualifications
- Minimum B2/C1 proficiency in German, French, English, Spanish, Italian, Swedish, Norwegian, Danish, Russian, Croatian, Greek, Polish, Slovenian, Portuguese, Finnish, Dutch, Hebrew, Slovak, Czech, or Hungarian (experience)
- Strong interpersonal and interactive skills (experience)
- Independence, motivation, organization, and openness (experience)
- Basic knowledge of computer use and MS Office (experience)
- Passion for helping people and customer satisfaction (experience)
Responsibilities
- Communicate with customers in foreign language via phone, email, or chat
- Provide information, advice, and consultations to clients' customers
- Deliver product and service information for various industries (fashion, white goods, banking, etc.)
- Ensure high service quality and customer satisfaction levels
Benefits
- general: Paid training from day one
- general: Full-time, part-time, or student employment contract from start
- general: Private health insurance
- general: Access to recreational facilities benefits
- general: Company wellness program for better productivity and well-being
- general: Career advancement opportunities in international environment
- general: Friendly work atmosphere and team spirit
Tags & Categories
Answer 10 quick questions to check your fit for Foreign Language Customer Support Agent - Careers at Transcom @ Transcom.
Related Books and Jobs