German-Speaking Customer Support Agent - Careers at Transcom
Transcom
German-Speaking Customer Support Agent - Careers at Transcom
Job Description
Why Join Transcom?
Transcom is a dynamic, fast-growing company in Bosnia and Herzegovina, where we started our journey in 2019 and now employ over 500 dedicated professionals serving customers worldwide. Our culture celebrates hard work, teamwork, and ambition in a friendly, supportive atmosphere. Every promotion comes from within—our leaders all began as agents. Join us to unlock your potential, advance your career, and be part of positive change in a collaborative environment where you're valued from day one.
Role Description
As a German-Speaking Customer Support Agent, you'll be the friendly voice helping customers resolve their questions and issues. Working remotely from home in Bosnia and Herzegovina, you'll handle inquiries efficiently, providing clear solutions via phone, chat, or email. Our Monday-to-Friday schedule means free weekends, and with paid training from day one, you'll quickly build skills in a thriving industry. No prior experience needed—just bring your motivation and German skills to thrive in our energetic team.
Requirements
Key Skills
- Excellent spoken and written German (minimum B2 level)
- Basic computer knowledge
- Communicative and passionate about helping people
- Team player who enjoys dynamic settings
Personal Qualities
- Motivated, responsible, and reliable
- Eager to develop and advance in customer support
- Appreciates an environment that rewards effort and ambition
Age and experience are no barriers—your attitude is what counts!
Benefits
- Full work-from-home setup from training day one
- Permanent contract immediately
- Paid comprehensive training
- Additional private health insurance
- €300 welcome bonus
- Working Mom program: flexible hours for parents of kids under 7
- Weekends free—Mon-Fri shifts
- Member Get Member referral bonuses
- Extra bonuses for effort, commitment, and quality
- Clear path for internal promotions
- Fitpass discounts for gyms and recreation
Ready to build an extraordinary career? Apply now!
Locations
- Work at home, Bosnia and Herzegovina
Salary
24,000 - 36,000 BAM / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent German (B2+ speaking and writing)intermediate
- Basic computer proficiencyintermediate
- Excellent communicationintermediate
- Customer service orientationintermediate
- Team collaborationintermediate
- Problem-solving mindsetintermediate
Required Qualifications
- Minimum B2 level German proficiency (experience)
- Motivated and responsible attitude (experience)
- Communicative personality (experience)
- Thrives in dynamic environments (experience)
- Desire for career growth in customer support (experience)
Responsibilities
- Assist customers with inquiries via phone, chat, or email
- Resolve various customer issues efficiently
- Provide clear and quick solutions
- Collaborate with team members
- Contribute to high-quality service delivery
Benefits
- general: Work from home from day one including training
- general: Permanent employment contract from day one
- general: Paid training program
- general: Private health insurance
- general: €300 welcome bonus
- general: Flexible hours for moms of children under 7
- general: Weekends off (Mon-Fri schedule)
- general: Friend referral bonus
- general: Performance bonuses (Effort, Commitment, Quality)
- general: Internal career advancement opportunities
- general: Fitpass gym and recreation discounts
Tags & Categories
Answer 10 quick questions to check your fit for German-Speaking Customer Support Agent - Careers at Transcom @ Transcom.
Related Books and Jobs
German-Speaking Customer Support Agent - Careers at Transcom
Transcom
German-Speaking Customer Support Agent - Careers at Transcom
Job Description
Why Join Transcom?
Transcom is a dynamic, fast-growing company in Bosnia and Herzegovina, where we started our journey in 2019 and now employ over 500 dedicated professionals serving customers worldwide. Our culture celebrates hard work, teamwork, and ambition in a friendly, supportive atmosphere. Every promotion comes from within—our leaders all began as agents. Join us to unlock your potential, advance your career, and be part of positive change in a collaborative environment where you're valued from day one.
Role Description
As a German-Speaking Customer Support Agent, you'll be the friendly voice helping customers resolve their questions and issues. Working remotely from home in Bosnia and Herzegovina, you'll handle inquiries efficiently, providing clear solutions via phone, chat, or email. Our Monday-to-Friday schedule means free weekends, and with paid training from day one, you'll quickly build skills in a thriving industry. No prior experience needed—just bring your motivation and German skills to thrive in our energetic team.
Requirements
Key Skills
- Excellent spoken and written German (minimum B2 level)
- Basic computer knowledge
- Communicative and passionate about helping people
- Team player who enjoys dynamic settings
Personal Qualities
- Motivated, responsible, and reliable
- Eager to develop and advance in customer support
- Appreciates an environment that rewards effort and ambition
Age and experience are no barriers—your attitude is what counts!
Benefits
- Full work-from-home setup from training day one
- Permanent contract immediately
- Paid comprehensive training
- Additional private health insurance
- €300 welcome bonus
- Working Mom program: flexible hours for parents of kids under 7
- Weekends free—Mon-Fri shifts
- Member Get Member referral bonuses
- Extra bonuses for effort, commitment, and quality
- Clear path for internal promotions
- Fitpass discounts for gyms and recreation
Ready to build an extraordinary career? Apply now!
Locations
- Work at home, Bosnia and Herzegovina
Salary
24,000 - 36,000 BAM / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent German (B2+ speaking and writing)intermediate
- Basic computer proficiencyintermediate
- Excellent communicationintermediate
- Customer service orientationintermediate
- Team collaborationintermediate
- Problem-solving mindsetintermediate
Required Qualifications
- Minimum B2 level German proficiency (experience)
- Motivated and responsible attitude (experience)
- Communicative personality (experience)
- Thrives in dynamic environments (experience)
- Desire for career growth in customer support (experience)
Responsibilities
- Assist customers with inquiries via phone, chat, or email
- Resolve various customer issues efficiently
- Provide clear and quick solutions
- Collaborate with team members
- Contribute to high-quality service delivery
Benefits
- general: Work from home from day one including training
- general: Permanent employment contract from day one
- general: Paid training program
- general: Private health insurance
- general: €300 welcome bonus
- general: Flexible hours for moms of children under 7
- general: Weekends off (Mon-Fri schedule)
- general: Friend referral bonus
- general: Performance bonuses (Effort, Commitment, Quality)
- general: Internal career advancement opportunities
- general: Fitpass gym and recreation discounts
Tags & Categories
Answer 10 quick questions to check your fit for German-Speaking Customer Support Agent - Careers at Transcom @ Transcom.
Related Books and Jobs