Italian-Speaking Customer Support Specialist - Careers at Transcom
Transcom
Italian-Speaking Customer Support Specialist - Careers at Transcom
Job Description
Why Join Transcom?
At Transcom, we're relentlessly dedicated to our clients and each other. Join a proud European team transforming potential into future skills, earning recognition for hard work, teamwork, and support. Introduce positive changes in your team and community. We're a place where we care, cheer each other on, and include you as you are from day one. With the right mindset, there's no limit to how far we can go together.
Role Description
Become part of a fantastic team focused on innovative treatments and diagnostics advancing medical practice, helping patients live longer and better. As an Italian-Speaking Customer Support Specialist working 100% from home in Slovenia, you'll support customers via phone, chat, and email with health-related queries. Start with comprehensive paid training on systems and processes, then provide empathetic, timely solutions with full team and leader support. Daily Italian communication is key in this full-time role requiring weekend availability.
Requirements
Essential Skills
- Advanced spoken and written Italian (C1 level, mandatory)
- Advanced spoken and written English (minimum B2 level, mandatory)
- Availability for 5 days/week including Saturday and Sunday
- Strong computer skills
Personal Qualities
- Empathy and excellent communication
- Customer focus and problem-solving
- Organization and goal achievement
Do you speak Italian fluently, enjoy conversations, and believe health is more than just medication? You're the right fit!
Benefits
- Gross 1350 EUR monthly salary
- Permanent contract after 6-month probation
- Paid training
- Full remote work from home
- Daily support and friendly atmosphere
- Advancement opportunities
Locations
- Work at home, Slovenia
Salary
1,350 - 1,350 EUR / monthly
16,200 - 16,200 EUR / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Advanced Italian (C1 level spoken and written)intermediate
- Advanced English (B2 level spoken and written)intermediate
- Customer service orientationintermediate
- Problem-solvingintermediate
- Empathyintermediate
- Communication skillsintermediate
- Computer proficiencyintermediate
- Organization and goal achievementintermediate
Required Qualifications
- C1 level proficiency in Italian (mandatory) (experience)
- Minimum B2 level proficiency in English (mandatory) (experience)
- Availability for 5-day workweek including weekends (experience)
- Strong PC skills (experience)
- Empathetic and customer-focused mindset (experience)
Responsibilities
- Provide customer support via phone, chat, and email on health-related inquiries
- Complete paid training to learn systems and processes
- Deliver timely solutions and responses to customer questions
- Communicate daily in Italian
- Collaborate with team and group leader for ongoing support
Benefits
- general: Gross monthly salary of 1350 EUR
- general: Permanent contract with 6-month probation
- general: Paid training
- general: 100% work from home in Slovenia
- general: Daily operational support
- general: Friendly team atmosphere
- general: Career advancement opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Italian-Speaking Customer Support Specialist - Careers at Transcom @ Transcom.
Related Books and Jobs
Italian-Speaking Customer Support Specialist - Careers at Transcom
Transcom
Italian-Speaking Customer Support Specialist - Careers at Transcom
Job Description
Why Join Transcom?
At Transcom, we're relentlessly dedicated to our clients and each other. Join a proud European team transforming potential into future skills, earning recognition for hard work, teamwork, and support. Introduce positive changes in your team and community. We're a place where we care, cheer each other on, and include you as you are from day one. With the right mindset, there's no limit to how far we can go together.
Role Description
Become part of a fantastic team focused on innovative treatments and diagnostics advancing medical practice, helping patients live longer and better. As an Italian-Speaking Customer Support Specialist working 100% from home in Slovenia, you'll support customers via phone, chat, and email with health-related queries. Start with comprehensive paid training on systems and processes, then provide empathetic, timely solutions with full team and leader support. Daily Italian communication is key in this full-time role requiring weekend availability.
Requirements
Essential Skills
- Advanced spoken and written Italian (C1 level, mandatory)
- Advanced spoken and written English (minimum B2 level, mandatory)
- Availability for 5 days/week including Saturday and Sunday
- Strong computer skills
Personal Qualities
- Empathy and excellent communication
- Customer focus and problem-solving
- Organization and goal achievement
Do you speak Italian fluently, enjoy conversations, and believe health is more than just medication? You're the right fit!
Benefits
- Gross 1350 EUR monthly salary
- Permanent contract after 6-month probation
- Paid training
- Full remote work from home
- Daily support and friendly atmosphere
- Advancement opportunities
Locations
- Work at home, Slovenia
Salary
1,350 - 1,350 EUR / monthly
16,200 - 16,200 EUR / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Advanced Italian (C1 level spoken and written)intermediate
- Advanced English (B2 level spoken and written)intermediate
- Customer service orientationintermediate
- Problem-solvingintermediate
- Empathyintermediate
- Communication skillsintermediate
- Computer proficiencyintermediate
- Organization and goal achievementintermediate
Required Qualifications
- C1 level proficiency in Italian (mandatory) (experience)
- Minimum B2 level proficiency in English (mandatory) (experience)
- Availability for 5-day workweek including weekends (experience)
- Strong PC skills (experience)
- Empathetic and customer-focused mindset (experience)
Responsibilities
- Provide customer support via phone, chat, and email on health-related inquiries
- Complete paid training to learn systems and processes
- Deliver timely solutions and responses to customer questions
- Communicate daily in Italian
- Collaborate with team and group leader for ongoing support
Benefits
- general: Gross monthly salary of 1350 EUR
- general: Permanent contract with 6-month probation
- general: Paid training
- general: 100% work from home in Slovenia
- general: Daily operational support
- general: Friendly team atmosphere
- general: Career advancement opportunities
Tags & Categories
Answer 10 quick questions to check your fit for Italian-Speaking Customer Support Specialist - Careers at Transcom @ Transcom.
Related Books and Jobs