Why Join Transcom

Transcom is where CX passion meets global impact. We power customer service for the world's most beloved brands in fintech, tech legends, and beyond. Join our sunny Malaga (or Alicante) team as a Nederlandstalige Klantenservice Vertegenwoordiger. This is a talent pool role—apply now to be first in line for openings. We're committed to developing potential into skills, recognizing team spirit, and fostering positive change. Be welcomed as you are, with limitless growth potential.

Role Description

As a Nederlandstalige Klantenservice Vertegenwoordiger, you're the first point of contact for customers. Handle inquiries via phone, chat, and email. Provide empathetic support, resolve issues efficiently, and ensure every interaction delights. Work flexible shifts (Mon-Sun) in a modern, international environment. Full-time preferred, part-time negotiable.

Key Responsibilities

• Assist customers in Dutch and English across channels
• Solve problems with a solution-oriented mindset
• Maintain composure under pressure
• Deliver personalized, positive experiences
• Collaborate with a supportive team

Requirements

Must-Haves

• Fluent Dutch (spoken and written)
• Strong English (spoken and written)
• Right to work and live in Spain
• Full-time availability (flexible)

Ideal Traits

• Solution-focused and stress-resilient
• Customer-centric with empathy
• Positive attitude and team player

Benefits

Thrive with us in sunny Spain:

• Potential relocation support package
• Fully paid training
• Flexible schedules fitting your life
• Inspiring modern workspace
• Career growth opportunities
• Stable, transparent contract

Transcom is an equal opportunity employer—qualified applicants considered regardless of race, color, religion, gender, nationality, disability, veteran status, or other protected characteristics.