Open Application: Customer Support Talent - Join Transcom in Skopje
Transcom
Open Application: Customer Support Talent - Join Transcom in Skopje
Job Description
Why Join Transcom?
Transcom, a Swedish global leader in BPO, operates modern offices in Skopje, Ohrid, and Tetovo, North Macedonia, with remote work options. Join our growing team of talented professionals delivering world-class customer support in multiple languages. Enjoy a dynamic, fast-paced environment with colleagues from across the region, competitive pay, and endless career growth opportunities. Your skills will make a real impact on global brands.
Role Description
This open application invites multilingual talents for customer support roles. Depending on openings matching your languages and preferences, you'll handle inbound/outbound interactions via phone, email, and chat. Provide empathetic, high-quality service to customers from German, French, Dutch, Swedish, Italian, or English-speaking regions. No specific experience required—we invest in your success through paid training.
Key Responsibilities
- Engage customers professionally in their native language across channels.
- Resolve queries, provide product/service info, and ensure satisfaction.
- Maintain service quality standards in a multicultural team.
Requirements
We seek empathetic communicators ready to thrive in customer service:
- Language Proficiency: Excellent speaking/writing in German (incl. Swiss dialect), French, Dutch, Swedish, Italian, or English. English as a second language is a plus.
- Soft Skills: Empathetic, organized, curious, team-oriented, and ambitious.
- Technical: Basic PC skills (advanced training provided).
- Customer support experience advantageous but not mandatory.
Benefits
Build your career with us:
- Competitive salary + performance and referral bonuses.
- Path to permanent employment and private health insurance.
- Paid training, learning platform, and career progression.
- Flexible locations: offices or home-based (role-dependent).
- Work-life balance support and global team experience.
Apply now—our recruiters will contact you for matching roles! (512 words)
Locations
- Skopje, North Macedonia
Salary
360,000 - 540,000 MKD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent German, French, Dutch, Swedish, Italian or Englishintermediate
- Excellent verbal and written communicationintermediate
- Basic computer proficiencyintermediate
- Empathy and customer focusintermediate
- Team collaborationintermediate
- Quick learning and adaptabilityintermediate
Required Qualifications
- Native or near-native proficiency in German (incl. Swiss dialect), French, Dutch, Swedish, Italian or English (experience)
- English as a strong advantage (experience)
- Strong interpersonal and organizational skills (experience)
- Curiosity and ambition for growth (experience)
- Customer support experience preferred but not required (experience)
Responsibilities
- Communicate with customers via phone, email, and chat in target languages
- Provide superior customer support and resolve inquiries
- Deliver product and service information accurately
- Ensure high service quality and customer satisfaction
- Collaborate in a dynamic, multicultural team environment
Benefits
- general: Competitive salary with monthly performance bonuses
- general: Permanent contract option for career stability
- general: Private health insurance
- general: Paid training and career development platform
- general: Work from modern offices in Skopje/Ohrid/Tetovo or remote
- general: Referral bonuses and work-life balance support
Tags & Categories
Answer 10 quick questions to check your fit for Open Application: Customer Support Talent - Join Transcom in Skopje @ Transcom.
Related Books and Jobs
Open Application: Customer Support Talent - Join Transcom in Skopje
Transcom
Open Application: Customer Support Talent - Join Transcom in Skopje
Job Description
Why Join Transcom?
Transcom, a Swedish global leader in BPO, operates modern offices in Skopje, Ohrid, and Tetovo, North Macedonia, with remote work options. Join our growing team of talented professionals delivering world-class customer support in multiple languages. Enjoy a dynamic, fast-paced environment with colleagues from across the region, competitive pay, and endless career growth opportunities. Your skills will make a real impact on global brands.
Role Description
This open application invites multilingual talents for customer support roles. Depending on openings matching your languages and preferences, you'll handle inbound/outbound interactions via phone, email, and chat. Provide empathetic, high-quality service to customers from German, French, Dutch, Swedish, Italian, or English-speaking regions. No specific experience required—we invest in your success through paid training.
Key Responsibilities
- Engage customers professionally in their native language across channels.
- Resolve queries, provide product/service info, and ensure satisfaction.
- Maintain service quality standards in a multicultural team.
Requirements
We seek empathetic communicators ready to thrive in customer service:
- Language Proficiency: Excellent speaking/writing in German (incl. Swiss dialect), French, Dutch, Swedish, Italian, or English. English as a second language is a plus.
- Soft Skills: Empathetic, organized, curious, team-oriented, and ambitious.
- Technical: Basic PC skills (advanced training provided).
- Customer support experience advantageous but not mandatory.
Benefits
Build your career with us:
- Competitive salary + performance and referral bonuses.
- Path to permanent employment and private health insurance.
- Paid training, learning platform, and career progression.
- Flexible locations: offices or home-based (role-dependent).
- Work-life balance support and global team experience.
Apply now—our recruiters will contact you for matching roles! (512 words)
Locations
- Skopje, North Macedonia
Salary
360,000 - 540,000 MKD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent German, French, Dutch, Swedish, Italian or Englishintermediate
- Excellent verbal and written communicationintermediate
- Basic computer proficiencyintermediate
- Empathy and customer focusintermediate
- Team collaborationintermediate
- Quick learning and adaptabilityintermediate
Required Qualifications
- Native or near-native proficiency in German (incl. Swiss dialect), French, Dutch, Swedish, Italian or English (experience)
- English as a strong advantage (experience)
- Strong interpersonal and organizational skills (experience)
- Curiosity and ambition for growth (experience)
- Customer support experience preferred but not required (experience)
Responsibilities
- Communicate with customers via phone, email, and chat in target languages
- Provide superior customer support and resolve inquiries
- Deliver product and service information accurately
- Ensure high service quality and customer satisfaction
- Collaborate in a dynamic, multicultural team environment
Benefits
- general: Competitive salary with monthly performance bonuses
- general: Permanent contract option for career stability
- general: Private health insurance
- general: Paid training and career development platform
- general: Work from modern offices in Skopje/Ohrid/Tetovo or remote
- general: Referral bonuses and work-life balance support
Tags & Categories
Answer 10 quick questions to check your fit for Open Application: Customer Support Talent - Join Transcom in Skopje @ Transcom.
Related Books and Jobs