Swedish-Speaking Customer Service Representative - Careers at Transcom
Transcom
Swedish-Speaking Customer Service Representative - Careers at Transcom
Job Description
Why Join Transcom?
Transcom is a global leader in customer service and satisfaction, operating over 90 contact centers across 29 countries and supporting 33 languages. As one of Sweden's largest employers, we combine innovation with a passion for helping people. Join our Malaga team for a stable, ambitious workplace offering long-term growth—over 60% of higher roles are filled by internal promotions. We're currently welcoming spontaneous applications for future opportunities.
Role Description
As a Swedish-Speaking Customer Service Representative (CSR) in Malaga, Spain, you'll deliver exceptional service to clients across various projects. This full-time role (39 hours/week) involves handling inquiries, resolving issues, and ensuring every customer feels valued. Work in a supportive environment where empathy, humility, and solution-oriented thinking drive success. Shifts vary by project, with options for fixed or flexible schedules. Permanent contract with 2-month probation.
Key Responsibilities
- Provide top-tier support in Swedish and English
- Achieve performance targets efficiently
- Offer tailored solutions to meet customer needs
- Collaborate in a dynamic, multicultural team
Requirements
We seek motivated individuals who excel in customer-facing roles:
- Fluent in Swedish and English (spoken and written)
- Solution-focused, empathetic, and humble
- Effective at working toward goals
- Flexible with varying schedules
- Eligible to work in Spain
Benefits
Thrive with Transcom's comprehensive package:
- Paid Training: Comprehensive onboarding to set you up for success
- Schedule Flexibility: Choose fixed or variable shifts per project
- Career Advancement: Internal opportunities shared first with our network
- Company Perks: Additional benefits for work-life balance
- Secure Future: Long-term role with a trusted global employer
Submit your spontaneous application today—profiles are securely stored for matching future roles. For inquiries, email hello.spain@transcom.com. Join the Transcom family and elevate customer experiences!
Locations
- Malaga, Spain
Salary
23,500 - 26,500 EUR / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent Swedish (spoken and written)intermediate
- Fluent English (spoken and written)intermediate
- Solution-oriented problem solvingintermediate
- Empathy and customer focusintermediate
- Goal-driven performanceintermediate
- Flexibility and adaptabilityintermediate
Required Qualifications
- Full-time availability (39 hours/week) (experience)
- Permanent employment with 2-month probation (experience)
- Customer service experience preferred (experience)
- Residency eligibility in Malaga, Spain (experience)
- Strong communication skills (experience)
Responsibilities
- Deliver first-class customer service for clients
- Handle customer inquiries via phone, email, or chat
- Provide solutions to customer issues empathetically
- Meet performance goals and KPIs
- Work flexible shifts across projects
Benefits
- general: Paid training program
- general: Flexible or fixed schedules to suit your preference
- general: Career growth opportunities (60%+ promotions from within)
- general: Company perks and benefits
- general: Stable employment with ambitious employer
Tags & Categories
Answer 10 quick questions to check your fit for Swedish-Speaking Customer Service Representative - Careers at Transcom @ Transcom.
Related Books and Jobs
Swedish-Speaking Customer Service Representative - Careers at Transcom
Transcom
Swedish-Speaking Customer Service Representative - Careers at Transcom
Job Description
Why Join Transcom?
Transcom is a global leader in customer service and satisfaction, operating over 90 contact centers across 29 countries and supporting 33 languages. As one of Sweden's largest employers, we combine innovation with a passion for helping people. Join our Malaga team for a stable, ambitious workplace offering long-term growth—over 60% of higher roles are filled by internal promotions. We're currently welcoming spontaneous applications for future opportunities.
Role Description
As a Swedish-Speaking Customer Service Representative (CSR) in Malaga, Spain, you'll deliver exceptional service to clients across various projects. This full-time role (39 hours/week) involves handling inquiries, resolving issues, and ensuring every customer feels valued. Work in a supportive environment where empathy, humility, and solution-oriented thinking drive success. Shifts vary by project, with options for fixed or flexible schedules. Permanent contract with 2-month probation.
Key Responsibilities
- Provide top-tier support in Swedish and English
- Achieve performance targets efficiently
- Offer tailored solutions to meet customer needs
- Collaborate in a dynamic, multicultural team
Requirements
We seek motivated individuals who excel in customer-facing roles:
- Fluent in Swedish and English (spoken and written)
- Solution-focused, empathetic, and humble
- Effective at working toward goals
- Flexible with varying schedules
- Eligible to work in Spain
Benefits
Thrive with Transcom's comprehensive package:
- Paid Training: Comprehensive onboarding to set you up for success
- Schedule Flexibility: Choose fixed or variable shifts per project
- Career Advancement: Internal opportunities shared first with our network
- Company Perks: Additional benefits for work-life balance
- Secure Future: Long-term role with a trusted global employer
Submit your spontaneous application today—profiles are securely stored for matching future roles. For inquiries, email hello.spain@transcom.com. Join the Transcom family and elevate customer experiences!
Locations
- Malaga, Spain
Salary
23,500 - 26,500 EUR / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Fluent Swedish (spoken and written)intermediate
- Fluent English (spoken and written)intermediate
- Solution-oriented problem solvingintermediate
- Empathy and customer focusintermediate
- Goal-driven performanceintermediate
- Flexibility and adaptabilityintermediate
Required Qualifications
- Full-time availability (39 hours/week) (experience)
- Permanent employment with 2-month probation (experience)
- Customer service experience preferred (experience)
- Residency eligibility in Malaga, Spain (experience)
- Strong communication skills (experience)
Responsibilities
- Deliver first-class customer service for clients
- Handle customer inquiries via phone, email, or chat
- Provide solutions to customer issues empathetically
- Meet performance goals and KPIs
- Work flexible shifts across projects
Benefits
- general: Paid training program
- general: Flexible or fixed schedules to suit your preference
- general: Career growth opportunities (60%+ promotions from within)
- general: Company perks and benefits
- general: Stable employment with ambitious employer
Tags & Categories
Answer 10 quick questions to check your fit for Swedish-Speaking Customer Service Representative - Careers at Transcom @ Transcom.
Related Books and Jobs