Vice President of Training - Careers at Transcom
Transcom
Vice President of Training - Careers at Transcom
Job Description
Why Join Transcom
Transcom puts people first with our 'Malasakit' culture of genuine care, dignity, equality, and respect. Join an inclusive team in Pasig-Tiendesitas shaping a best-in-class BPO leader. Enjoy comprehensive benefits from Day 1, career growth, and a supportive environment focused on employee well-being.
Role Description
As Vice President of Training, lead Philippines-wide training and development for client-specific programs at our Pasig site. Drive P&L success by managing budgets, growing revenue, and optimizing trainer-to-agent ratios. Support sales with efficiency insights and AI tool whitepapers. Spearhead curriculum development, simulations, and program evaluations to ensure best-in-class industry practices. Collaborate with WFM, Operations, and stakeholders to maximize resource utilization while maintaining satisfaction.
Key Responsibilities
- Track training revenue/costs and provide capacity inputs to scale operations.
- Develop goals, simulations, and systems adding client value.
- Monitor effectiveness and implement cutting-edge training tools.
- Build relationships and apply Transcom Tayo ways of working.
Requirements
To excel, you need a Bachelor's degree, 2+ years VP experience (ideally as Training/Learning Director in BPO), US campaign expertise, and excellent communication. Passion for lean teams, revenue growth, and innovative training is essential.
Benefits
Thrive with Day 1 HMO, meal/transport allowances, rice/clothing subsidies, 24/7 teleconsult, free psychologist/pharmacy, scholarships, retirement fund, loyalty incentives, insurance, free meals/medicines, and shuttle service. Experience a rewarding life at Transcom!
Locations
- Pasig- Tiendesitas, Philippines
Salary
4,800,000 - 7,200,000 PHP / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- P&L Managementintermediate
- Revenue Growth Strategiesintermediate
- Curriculum Developmentintermediate
- Stakeholder Influenceintermediate
- Training Program Evaluationintermediate
- BPO Industry Best Practicesintermediate
- AI Tools in Trainingintermediate
- Sales Supportintermediate
- Capacity Planningintermediate
- US Campaign Managementintermediate
Required Qualifications
- Bachelor's/College Degree in any field (experience)
- At least 2 years VP experience in training or related field (experience)
- Preferably Training/Learning Director in BPO/Call Center (experience)
- Experience handling US campaigns (experience)
- Excellent communication skills (experience)
Responsibilities
- Manage training budgets, revenue, and costs for billable programs
- Drive revenue growth through training throughput and capacity optimization
- Develop and evaluate client-specific curricula, simulations, and training programs
- Support sales with solutions input, efficiency insights, and AI white papers
- Monitor program effectiveness, implement industry best practices, and foster stakeholder relationships
Benefits
- general: Day 1 HMO coverage
- general: Meal & Transportation Allowance
- general: Rice Subsidy
- general: Clothing Allowance
- general: 24/7 Teleconsult & Free Psychologist Consultation
- general: In-house & Online Pharmacy
- general: Scholarship Program
- general: Retirement Fund
- general: Free Meal & Medicine via Tap Card Rewards
- general: Loyalty Incentives
- general: Accidental & Life Insurance
- general: Free Shuttle Service
Tags & Categories
Answer 10 quick questions to check your fit for Vice President of Training - Careers at Transcom @ Transcom.
Related Books and Jobs
Vice President of Training - Careers at Transcom
Transcom
Vice President of Training - Careers at Transcom
Job Description
Why Join Transcom
Transcom puts people first with our 'Malasakit' culture of genuine care, dignity, equality, and respect. Join an inclusive team in Pasig-Tiendesitas shaping a best-in-class BPO leader. Enjoy comprehensive benefits from Day 1, career growth, and a supportive environment focused on employee well-being.
Role Description
As Vice President of Training, lead Philippines-wide training and development for client-specific programs at our Pasig site. Drive P&L success by managing budgets, growing revenue, and optimizing trainer-to-agent ratios. Support sales with efficiency insights and AI tool whitepapers. Spearhead curriculum development, simulations, and program evaluations to ensure best-in-class industry practices. Collaborate with WFM, Operations, and stakeholders to maximize resource utilization while maintaining satisfaction.
Key Responsibilities
- Track training revenue/costs and provide capacity inputs to scale operations.
- Develop goals, simulations, and systems adding client value.
- Monitor effectiveness and implement cutting-edge training tools.
- Build relationships and apply Transcom Tayo ways of working.
Requirements
To excel, you need a Bachelor's degree, 2+ years VP experience (ideally as Training/Learning Director in BPO), US campaign expertise, and excellent communication. Passion for lean teams, revenue growth, and innovative training is essential.
Benefits
Thrive with Day 1 HMO, meal/transport allowances, rice/clothing subsidies, 24/7 teleconsult, free psychologist/pharmacy, scholarships, retirement fund, loyalty incentives, insurance, free meals/medicines, and shuttle service. Experience a rewarding life at Transcom!
Locations
- Pasig- Tiendesitas, Philippines
Salary
4,800,000 - 7,200,000 PHP / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- P&L Managementintermediate
- Revenue Growth Strategiesintermediate
- Curriculum Developmentintermediate
- Stakeholder Influenceintermediate
- Training Program Evaluationintermediate
- BPO Industry Best Practicesintermediate
- AI Tools in Trainingintermediate
- Sales Supportintermediate
- Capacity Planningintermediate
- US Campaign Managementintermediate
Required Qualifications
- Bachelor's/College Degree in any field (experience)
- At least 2 years VP experience in training or related field (experience)
- Preferably Training/Learning Director in BPO/Call Center (experience)
- Experience handling US campaigns (experience)
- Excellent communication skills (experience)
Responsibilities
- Manage training budgets, revenue, and costs for billable programs
- Drive revenue growth through training throughput and capacity optimization
- Develop and evaluate client-specific curricula, simulations, and training programs
- Support sales with solutions input, efficiency insights, and AI white papers
- Monitor program effectiveness, implement industry best practices, and foster stakeholder relationships
Benefits
- general: Day 1 HMO coverage
- general: Meal & Transportation Allowance
- general: Rice Subsidy
- general: Clothing Allowance
- general: 24/7 Teleconsult & Free Psychologist Consultation
- general: In-house & Online Pharmacy
- general: Scholarship Program
- general: Retirement Fund
- general: Free Meal & Medicine via Tap Card Rewards
- general: Loyalty Incentives
- general: Accidental & Life Insurance
- general: Free Shuttle Service
Tags & Categories
Answer 10 quick questions to check your fit for Vice President of Training - Careers at Transcom @ Transcom.
Related Books and Jobs