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Clinic Office Lead - East Village Clinic - Full Time

Trinity Health

Clinic Office Lead - East Village Clinic - Full Time

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:



Description:

Position Tite:

Clinic Office Lead

Department:

Internal Medicine

Position Purpose:

This position is responsible for overseeing the day-to-day operations within the clinic, including staff coordination, process improvement, training, and troubleshooting. The role assists in managing workload assignments, scheduling, patient registrations, and medical records, while ensuring smooth clinic operations and patient flow. The position also involves administrative duties such as coordinating billing, handling patient inquiries, verifying insurance, and managing special projects. The lead serves as a resource for staff, provides direction in the absence of the manager, and ensures adherence to performance expectations and operational policies. 

Hours:

Full Time; 40 hours/week

Shifts length 9.5 hours

Job Duties:

  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

  • Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections.

  • Oversees staff scheduling, onboarding, and education. Assists with payroll, timekeeping, and performance management

  • Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries. 

  • Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies. 

Minimum Qualifications:

  • Must be comfortable operating in a collaborative, shared leadership environment.  

  • Associate's degree in related field required. Equivalent years of experience in related fields may be considered in lieu of Associate’s degree.  

  • Must have a minimum of 2 years of prior related experience in a medical office or healthcare setting.  

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire. 

  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • MMCIA - MercyOne East Village Clinic Central IA, United States of America

Salary

Estimated Salary Rangemedium confidence

55,000 - 75,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Staff coordination and schedulingintermediate
  • Process improvement and troubleshootingintermediate
  • Patient registration and medical records managementintermediate
  • Billing, insurance verification, and collectionsintermediate
  • Training, onboarding, and performance managementintermediate
  • Patient inquiry handlingintermediate
  • Payroll and timekeepingintermediate
  • Clinic flow optimizationintermediate
  • Leadership in shared environmentintermediate
  • Knowledge of safety, infection control, and policiesintermediate

Required Qualifications

  • Associate's degree in related field required (equivalent experience may be considered) (experience)
  • Minimum of 2 years prior related experience in a medical office or healthcare setting (experience)
  • Proof of completion of Mandatory Reporter abuse training within three (3) months of hire (experience)
  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire (experience)
  • Comfortable operating in a collaborative, shared leadership environment (experience)

Responsibilities

  • Oversee day-to-day clinic operations including staff coordination, process improvement, training, and troubleshooting
  • Assist in managing workload assignments, scheduling, patient registrations, and medical records
  • Coordinate billing, handle patient inquiries, verify insurance, and manage special projects
  • Optimize clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections
  • Oversee staff scheduling, onboarding, education, payroll, timekeeping, and performance management
  • Recognize and address issues to improve clinic flow and ensure quality patient care; respond to patient inquiries
  • Participate in meetings, lead huddles, ensure adherence to safety, infection control, and departmental policies
  • Demonstrate Trinity Health Mission, Vision, and Values

Benefits

  • general: Competitive compensation
  • general: Full benefits package
  • general: Opportunity for growth throughout the system

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Trinity Health logo

Clinic Office Lead - East Village Clinic - Full Time

Trinity Health

Clinic Office Lead - East Village Clinic - Full Time

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:



Description:

Position Tite:

Clinic Office Lead

Department:

Internal Medicine

Position Purpose:

This position is responsible for overseeing the day-to-day operations within the clinic, including staff coordination, process improvement, training, and troubleshooting. The role assists in managing workload assignments, scheduling, patient registrations, and medical records, while ensuring smooth clinic operations and patient flow. The position also involves administrative duties such as coordinating billing, handling patient inquiries, verifying insurance, and managing special projects. The lead serves as a resource for staff, provides direction in the absence of the manager, and ensures adherence to performance expectations and operational policies. 

Hours:

Full Time; 40 hours/week

Shifts length 9.5 hours

Job Duties:

  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

  • Optimizes clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections.

  • Oversees staff scheduling, onboarding, and education. Assists with payroll, timekeeping, and performance management

  • Recognizes and addresses issues, improving clinic flow and ensuring quality patient care. Responds to patient inquiries. 

  • Actively participates in meetings, leads huddles, ensuring adherence to safety, infection control, and departmental policies. 

Minimum Qualifications:

  • Must be comfortable operating in a collaborative, shared leadership environment.  

  • Associate's degree in related field required. Equivalent years of experience in related fields may be considered in lieu of Associate’s degree.  

  • Must have a minimum of 2 years of prior related experience in a medical office or healthcare setting.  

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire. 

  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. 

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • MMCIA - MercyOne East Village Clinic Central IA, United States of America

Salary

Estimated Salary Rangemedium confidence

55,000 - 75,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Staff coordination and schedulingintermediate
  • Process improvement and troubleshootingintermediate
  • Patient registration and medical records managementintermediate
  • Billing, insurance verification, and collectionsintermediate
  • Training, onboarding, and performance managementintermediate
  • Patient inquiry handlingintermediate
  • Payroll and timekeepingintermediate
  • Clinic flow optimizationintermediate
  • Leadership in shared environmentintermediate
  • Knowledge of safety, infection control, and policiesintermediate

Required Qualifications

  • Associate's degree in related field required (equivalent experience may be considered) (experience)
  • Minimum of 2 years prior related experience in a medical office or healthcare setting (experience)
  • Proof of completion of Mandatory Reporter abuse training within three (3) months of hire (experience)
  • Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire (experience)
  • Comfortable operating in a collaborative, shared leadership environment (experience)

Responsibilities

  • Oversee day-to-day clinic operations including staff coordination, process improvement, training, and troubleshooting
  • Assist in managing workload assignments, scheduling, patient registrations, and medical records
  • Coordinate billing, handle patient inquiries, verify insurance, and manage special projects
  • Optimize clinic operations, assisting with patient registration, billing, demographics, code scanning, denials, and collections
  • Oversee staff scheduling, onboarding, education, payroll, timekeeping, and performance management
  • Recognize and address issues to improve clinic flow and ensure quality patient care; respond to patient inquiries
  • Participate in meetings, lead huddles, ensure adherence to safety, infection control, and departmental policies
  • Demonstrate Trinity Health Mission, Vision, and Values

Benefits

  • general: Competitive compensation
  • general: Full benefits package
  • general: Opportunity for growth throughout the system

Target Your Resume for "Clinic Office Lead - East Village Clinic - Full Time" , Trinity Health

Get personalized recommendations to optimize your resume specifically for Clinic Office Lead - East Village Clinic - Full Time. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Clinic Office Lead - East Village Clinic - Full Time" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00641746

Answer 10 quick questions to check your fit for Clinic Office Lead - East Village Clinic - Full Time @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.