Community Health Worker - Community Health & Well Being - St. Peter's Hospital – FT Days

This position works in collaboration with the Community Health and Well-Being Team, as well as the Integration Care Coordination System.

Position Highlights:

• Recognized leader: Magnet Hospital in the Capital Region
• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Positions and shifts to accommodate all schedules
• We offer great Benefits including: Competitive Pay, Paid Leave. Shift Differentials, just to name a few.

A Community Health Worker (CHW) is a frontline public health worker, who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between the SPHP and the community to facilitate access to services and improve the quality and cultural competence of service delivery. A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

Responsibilities:

• Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.
• Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.
• Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.
• Serves as a liaison between providers and patients to facilitate communication and coordination of services.
• Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
• Uses Social Care tools via TogetherCare (or similar protocols) for care coordination.
• Assists with data collection.
• Screen and mitigate social care needs of our dually eligible population (patients enrolled in both Medicaid and Medicare), as an intervention to reduce preventable hospitalizations (SO Metric)
• Address and mitigate social care needs for colleagues, as part of the Colleague Resiliency Plan.

What will you need:

• High School Diploma required / Associates Degree preferred.
• Minimum one (1) year of community involvement experience.
• Ability to earn a CHW certificate is preferred.
• Must be able to operate effectively in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
• Must be able to operate effectively in a collaborative, shared leadership environment.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interview patients/clients and accurately record medical information. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. Ability to effectively relate pertinent information with medical and social service professionals.
• Work requires ability to communicate orally and to hear or communicate with target population. Bi-lingual skills to work with patients in their native language are preferred; certification as a medical interpreter/translator is a plus
• Work requires proofreading and checking documents for accuracy.
• Basic Life Support (BLS) certification is preferred.
• Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.
• Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
• Must be able to travel to various SPHP sites and other locations as needed.
• Requires working in a normal office environment where there are relatively few physical discomforts due to dust, dirt, noise, and the like.
• Requires spending time in other agencies and environments within the community where there may be some disruptions due to noise, interruptions and the like.
• Must possess good manual dexterity in order to operate a computer keyboard.
• Must possess good hearing in order to be effective on extensive telephone conference calls and for in person communication.
• The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

Please be aware for the safety and security of our colleagues and patients all new employees are required to undergo and pass all applicable state and federally mandated pre-employment screening requirements including:

• Relevant Background Checks
• Drug Screen
• PPD / Tuberculosis Test
• Reference Check

Pay Range: $21.50 - $28.11

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.