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Financial Assistance Navigator

Trinity Health

Financial Assistance Navigator

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
This position REQUIRES Healthcare Insurance financial advising experience and Oncology experience is highly preferred.

This is a full-time position with 8-hour shifts during regular business hours (Monday-Friday).

What you will do:

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports.

Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects safe, honest, ethical & professional behavior & safe work practices.

Minimum Qualifications:

  • High school diploma or GED required

  • Minimum two (2) to three (3) years' experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services

  • Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.

  • Understanding of basic billing and coding.

Preferred Qualifications:

  • Bachelor’s degree or advanced certification or a combination of advanced training and/or certification (e.g., Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician, Registered Health Information Technician, or medical coding certification through AHIMA or AAPC

  • Epic experience highly preferred.

  • Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle.

Position Highlights and Benefits:

  • Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.

  • Comprehensive benefits that start on your first day of work

  • Retirement savings program with employer matching

  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

  • We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information:

A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.

We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties.

Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life.  We are committed to providing compassionate and holistic person-centered care.

Legal Info:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Holy Cross Hospital - Ft. Lauderdale, Florida, United States of America

Salary

Estimated Salary Rangemedium confidence

45,000 - 65,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Healthcare Insurance financial advisingintermediate
  • Data research, collection, analysis, and reportingintermediate
  • Multiple system applications (e.g., Epic preferred)intermediate
  • Billing and coding knowledgeintermediate
  • Knowledge of Medicare, Medicaid, VA, Charity Care programsintermediate
  • Analytical reporting and graphical presentationsintermediate
  • Performance improvement collaborationintermediate
  • Federal, state, local healthcare regulationsintermediate

Required Qualifications

  • High school diploma or GED required (experience)
  • Minimum two (2) to three (3) years' experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services (experience)
  • Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire (experience)
  • Understanding of basic billing and coding (experience)
  • Healthcare Insurance financial advising experience required (experience)
  • Oncology experience highly preferred (experience)
  • Preferred: Bachelor’s degree or advanced certification or a combination of advanced training and/or certification (e.g., Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician, Registered Health Information Technician, or medical coding certification through AHIMA or AAPC) (experience)
  • Preferred: Epic experience (experience)
  • Preferred: Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle (experience)

Responsibilities

  • Knows, understands, incorporates & demonstrates Trinity Health Mission, Values, Vision, Actions & Promise
  • Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution
  • Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience
  • Responsible for distribution of analytical reports
  • Utilizes multiple system applications to perform analysis, create reports & develop educational materials
  • Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, & safety are prioritized
  • Research & compiles information to support ad-hoc operational projects & initiatives
  • Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions
  • Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts
  • Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct

Benefits

  • general: Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance
  • general: Comprehensive benefits that start on your first day of work
  • general: Retirement savings program with employer matching

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Trinity Health logo

Financial Assistance Navigator

Trinity Health

Financial Assistance Navigator

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
This position REQUIRES Healthcare Insurance financial advising experience and Oncology experience is highly preferred.

This is a full-time position with 8-hour shifts during regular business hours (Monday-Friday).

What you will do:

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports.

Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects safe, honest, ethical & professional behavior & safe work practices.

Minimum Qualifications:

  • High school diploma or GED required

  • Minimum two (2) to three (3) years' experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services

  • Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.

  • Understanding of basic billing and coding.

Preferred Qualifications:

  • Bachelor’s degree or advanced certification or a combination of advanced training and/or certification (e.g., Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician, Registered Health Information Technician, or medical coding certification through AHIMA or AAPC

  • Epic experience highly preferred.

  • Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle.

Position Highlights and Benefits:

  • Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.

  • Comprehensive benefits that start on your first day of work

  • Retirement savings program with employer matching

  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

  • We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information:

A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy.

We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties.

Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community’s trusted health partner for life.  We are committed to providing compassionate and holistic person-centered care.

Legal Info:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Holy Cross Hospital - Ft. Lauderdale, Florida, United States of America

Salary

Estimated Salary Rangemedium confidence

45,000 - 65,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Healthcare Insurance financial advisingintermediate
  • Data research, collection, analysis, and reportingintermediate
  • Multiple system applications (e.g., Epic preferred)intermediate
  • Billing and coding knowledgeintermediate
  • Knowledge of Medicare, Medicaid, VA, Charity Care programsintermediate
  • Analytical reporting and graphical presentationsintermediate
  • Performance improvement collaborationintermediate
  • Federal, state, local healthcare regulationsintermediate

Required Qualifications

  • High school diploma or GED required (experience)
  • Minimum two (2) to three (3) years' experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services (experience)
  • Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire (experience)
  • Understanding of basic billing and coding (experience)
  • Healthcare Insurance financial advising experience required (experience)
  • Oncology experience highly preferred (experience)
  • Preferred: Bachelor’s degree or advanced certification or a combination of advanced training and/or certification (e.g., Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician, Registered Health Information Technician, or medical coding certification through AHIMA or AAPC) (experience)
  • Preferred: Epic experience (experience)
  • Preferred: Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle (experience)

Responsibilities

  • Knows, understands, incorporates & demonstrates Trinity Health Mission, Values, Vision, Actions & Promise
  • Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution
  • Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience
  • Responsible for distribution of analytical reports
  • Utilizes multiple system applications to perform analysis, create reports & develop educational materials
  • Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, & safety are prioritized
  • Research & compiles information to support ad-hoc operational projects & initiatives
  • Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions
  • Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts
  • Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct

Benefits

  • general: Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance
  • general: Comprehensive benefits that start on your first day of work
  • general: Retirement savings program with employer matching

Target Your Resume for "Financial Assistance Navigator" , Trinity Health

Get personalized recommendations to optimize your resume specifically for Financial Assistance Navigator. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Financial Assistance Navigator" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00637705

Answer 10 quick questions to check your fit for Financial Assistance Navigator @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.