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Financial Counselor-Bilingual Required

Trinity Health

Financial Counselor-Bilingual Required

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:

Job Title: 

Financial Counselor

Employment Type: 

Full-time 

Shift: 

Day 

 

(SUMMARY) Position Highlights:  

  • Competitive salary 

  • Benefits  Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) 

  • Quality of Life: Flexible work schedules 

  • Advancement: Career growth opportunities 

  • Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD 

 

Description: 

  • Serve as a patient advocate on billing issues by assisting the patients in finding the best way to finance their healthcare Steward the hospitals limited community benefit resources by implementing the financial assistance policy with fairness and accuracy.   

Responsibilities:  

  • Provide HCH financial assistance application with good explanation of how to complete it. Receive applications and check for completeness Request additional documents from patients when necessary Follow up with patient regarding what’s pending.  

  • Resolve patient’s billing concerns via the telephone, correspondence, or in-person  

  • Investigate problems and complaints, and initiate resolution in a professional and efficient manner. 

  • Process credit card payments for various hospital departments and record transactions as indicated by accounting department procedures. 

  • Able to interpret clinical data sufficiently to determine eligibility for various programs. 

  • Must possess excellent auditing and analytical skills for reconciliation of accounts. 

  • Able to interpret, read, and work from computer reports, and spread sheets. 

What you will need: 

 

  • High school graduate possessing three (3) years experience in accounting and medical claims management, preferably in a hospital or physician’s office setting. 

  • Must be bilingual English and Spanish. 

  • Knowledge of basic medical terminology.  

  • Thorough understanding of Medicaid, Medicare and other programs that can assist the uninsured in paying for their healthcare services Interact with the uninsured and acts as a liaison for the hospital. 

  • Proficiency with Windows, Word & Excel.   

  • Excellent verbal and written skills with the ability to articulate information in a clear and concise manner. 

 

Pay Range: $18.78 - $26.29 

 

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. 

 

About us: 

Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties — Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services. 

We were named one of America’s 100 best hospitals  

 

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.  Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Silver Spring, Maryland, United States of America

Salary

Estimated Salary Rangemedium confidence

45,000 - 60,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Bilingual English and Spanishintermediate
  • Accounting and medical claims managementintermediate
  • Knowledge of basic medical terminologyintermediate
  • Auditing and analytical skillsintermediate
  • Ability to interpret clinical dataintermediate
  • Proficiency with computer reports and spreadsheetsintermediate

Required Qualifications

  • High school graduate possessing three (3) years experience in accounting and medical claims management, preferably in a hospital or physician’s office setting (experience)
  • Must be bilingual English and Spanish (experience)
  • Knowledge of basic medical terminology (experience)

Responsibilities

  • Provide HCH financial assistance application with good explanation of how to complete it, receive applications and check for completeness, request additional documents from patients when necessary, follow up with patient regarding what’s pending
  • Resolve patient’s billing concerns via the telephone, correspondence, or in-person
  • Investigate problems and complaints, and initiate resolution in a professional and efficient manner
  • Process credit card payments for various hospital departments and record transactions as indicated by accounting department procedures
  • Able to interpret clinical data sufficiently to determine eligibility for various programs
  • Must possess excellent auditing and analytical skills for reconciliation of accounts
  • Able to interpret, read, and work from computer reports, and spreadsheets

Benefits

  • general: Medical, Dental & Vision
  • general: PTO
  • general: Free Parking
  • general: Metro Access
  • general: Tuition Reimbursement
  • general: 403(b)

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Trinity Health logo

Financial Counselor-Bilingual Required

Trinity Health

Financial Counselor-Bilingual Required

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:

Job Title: 

Financial Counselor

Employment Type: 

Full-time 

Shift: 

Day 

 

(SUMMARY) Position Highlights:  

  • Competitive salary 

  • Benefits  Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) 

  • Quality of Life: Flexible work schedules 

  • Advancement: Career growth opportunities 

  • Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD 

 

Description: 

  • Serve as a patient advocate on billing issues by assisting the patients in finding the best way to finance their healthcare Steward the hospitals limited community benefit resources by implementing the financial assistance policy with fairness and accuracy.   

Responsibilities:  

  • Provide HCH financial assistance application with good explanation of how to complete it. Receive applications and check for completeness Request additional documents from patients when necessary Follow up with patient regarding what’s pending.  

  • Resolve patient’s billing concerns via the telephone, correspondence, or in-person  

  • Investigate problems and complaints, and initiate resolution in a professional and efficient manner. 

  • Process credit card payments for various hospital departments and record transactions as indicated by accounting department procedures. 

  • Able to interpret clinical data sufficiently to determine eligibility for various programs. 

  • Must possess excellent auditing and analytical skills for reconciliation of accounts. 

  • Able to interpret, read, and work from computer reports, and spread sheets. 

What you will need: 

 

  • High school graduate possessing three (3) years experience in accounting and medical claims management, preferably in a hospital or physician’s office setting. 

  • Must be bilingual English and Spanish. 

  • Knowledge of basic medical terminology.  

  • Thorough understanding of Medicaid, Medicare and other programs that can assist the uninsured in paying for their healthcare services Interact with the uninsured and acts as a liaison for the hospital. 

  • Proficiency with Windows, Word & Excel.   

  • Excellent verbal and written skills with the ability to articulate information in a clear and concise manner. 

 

Pay Range: $18.78 - $26.29 

 

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. 

 

About us: 

Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties — Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services. 

We were named one of America’s 100 best hospitals  

 

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.  Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Silver Spring, Maryland, United States of America

Salary

Estimated Salary Rangemedium confidence

45,000 - 60,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Bilingual English and Spanishintermediate
  • Accounting and medical claims managementintermediate
  • Knowledge of basic medical terminologyintermediate
  • Auditing and analytical skillsintermediate
  • Ability to interpret clinical dataintermediate
  • Proficiency with computer reports and spreadsheetsintermediate

Required Qualifications

  • High school graduate possessing three (3) years experience in accounting and medical claims management, preferably in a hospital or physician’s office setting (experience)
  • Must be bilingual English and Spanish (experience)
  • Knowledge of basic medical terminology (experience)

Responsibilities

  • Provide HCH financial assistance application with good explanation of how to complete it, receive applications and check for completeness, request additional documents from patients when necessary, follow up with patient regarding what’s pending
  • Resolve patient’s billing concerns via the telephone, correspondence, or in-person
  • Investigate problems and complaints, and initiate resolution in a professional and efficient manner
  • Process credit card payments for various hospital departments and record transactions as indicated by accounting department procedures
  • Able to interpret clinical data sufficiently to determine eligibility for various programs
  • Must possess excellent auditing and analytical skills for reconciliation of accounts
  • Able to interpret, read, and work from computer reports, and spreadsheets

Benefits

  • general: Medical, Dental & Vision
  • general: PTO
  • general: Free Parking
  • general: Metro Access
  • general: Tuition Reimbursement
  • general: 403(b)

Target Your Resume for "Financial Counselor-Bilingual Required" , Trinity Health

Get personalized recommendations to optimize your resume specifically for Financial Counselor-Bilingual Required. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Financial Counselor-Bilingual Required" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00638211

Answer 10 quick questions to check your fit for Financial Counselor-Bilingual Required @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.