JOB SUMMARY

Responsibilities include the provision of breast-feeding support services that address the needs of patients, physicians and nursing staff. Provides services to both in-patients and out-patients, including counseling, classes and support groups.

JOB DUTIES

1. Actively demonstrates the organization’s mission and core values and conducts oneself at all times in a manner consistent with these values.

2. Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.

3. Provides direct breastfeeding support to all lactating women post-delivery including verbal and written instructions on the initiation and continuation of breastfeeding.

4. Observes and assists mom and baby during breastfeeding process, communicating progress to the responsible RN and /or physician and completes required documentation.

5. Collaborates with RN and physician on plan of care, discharge instructions and referrals post-discharge.

6. Develops and implements standards of patient teaching for nursing staff with regards to the initiation, maintenance and discharge of the breastfeeding mom and baby.

7. Responsible for organized outpatient classes, breastfeeding support group and outpatient referrals as assigned.

8. Responsible for counseling and supporting of breastfeeding moms and babies in the Newborn Intensive Care Unit in collaboration with the NICU staff and physicians.

9. Serves as a resource to patients, staff and physicians.

10. Networks with community agencies/resources.

11. Maintains patient confidentiality and contributes to the provision of a safe, clean, quiet environment.

12. Responsible for rental of breast pumps and sale of supplies, including appropriate documentation and record keeping.

13. Performs other duties consistent with purpose of job as directed.

JOB SPECIFICATIONS AND CORE COMPETENCIES

Education: High school diploma or equivalent. College credits toward Associate Degree (in any field) or LPN preferred.

Licensure: Current IBCLC Certification or working toward certification.

Experience: One (1) year direct counseling experience with breastfeeding families preferred.

Other Job Requirements:

Strong communication skills.

Strong customer service skills.

Ability to understand human behavior.

Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.