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Medical Receptionist - General Surgery

Trinity Health

Medical Receptionist - General Surgery

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
We’re Hiring a Medical Receptionist! 🌟
Ready to thrive in a dynamic, high-energy environment? Join our General Surgery Practice and bring your exceptional talents to a team that makes a real impact—every single day.

You will perform varied administrative support tasks or activities within a physician practice/office or clinical area. Ensure patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.  Individual must communicate in a positive, professional manner and maintain a high level of customer service.

What you will do:

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.

  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

  • Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribes format.

  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner

  • Schedules patient appointments based on department protocols in order to maximize provider productivity.

  • Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration.

Minimum Qualifications:

  • High school diploma or equivalent

  • Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.

  • Excellent keyboard skills.  Requires proficiency in a Windows based computer environment and Microsoft Office products.  Accuracy and dependability required.

Position Highlights and Benefits:

  • Day Shift. Hours may vary

  • Great benefits effective day 1!

  • Patient-centric environment

  • Career growth and advancement potential

  • Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Mercy Medical Group - Springfield, Massachusetts, United States of America

Salary

Estimated Salary Rangemedium confidence

35,000 - 45,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Excellent keyboard skillsintermediate
  • Proficiency in Windows based computer environmentintermediate
  • Proficiency in Microsoft Office productsintermediate
  • Knowledge of patient billing (preferred)intermediate
  • Knowledge of medical terminology (preferred)intermediate
  • Customer service and professional communicationintermediate
  • Insurance verificationintermediate
  • Appointment schedulingintermediate
  • Patient registrationintermediate
  • Phone etiquette and scriptingintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Experience within a medical office or billing department preferred (experience)
  • Knowledge of patient billing and medical terminology preferred (experience)
  • Excellent keyboard skills (experience)
  • Proficiency in a Windows based computer environment and Microsoft Office products (experience)
  • Accuracy and dependability required (experience)

Responsibilities

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
  • Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribed format
  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
  • Schedules patient appointments based on department protocols in order to maximize provider productivity
  • Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration
  • Performs varied administrative support tasks including patient flow management, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes, and provide clerical support to providers and staff

Benefits

  • general: Day Shift. Hours may vary
  • general: Great benefits effective day 1!
  • general: Patient-centric environment
  • general: Career growth and advancement potential
  • general: Diverse and inclusive culture

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Trinity Health logo

Medical Receptionist - General Surgery

Trinity Health

Medical Receptionist - General Surgery

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
We’re Hiring a Medical Receptionist! 🌟
Ready to thrive in a dynamic, high-energy environment? Join our General Surgery Practice and bring your exceptional talents to a team that makes a real impact—every single day.

You will perform varied administrative support tasks or activities within a physician practice/office or clinical area. Ensure patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.  Individual must communicate in a positive, professional manner and maintain a high level of customer service.

What you will do:

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.

  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

  • Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribes format.

  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner

  • Schedules patient appointments based on department protocols in order to maximize provider productivity.

  • Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration.

Minimum Qualifications:

  • High school diploma or equivalent

  • Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.

  • Excellent keyboard skills.  Requires proficiency in a Windows based computer environment and Microsoft Office products.  Accuracy and dependability required.

Position Highlights and Benefits:

  • Day Shift. Hours may vary

  • Great benefits effective day 1!

  • Patient-centric environment

  • Career growth and advancement potential

  • Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Mercy Medical Group - Springfield, Massachusetts, United States of America

Salary

Estimated Salary Rangemedium confidence

35,000 - 45,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Excellent keyboard skillsintermediate
  • Proficiency in Windows based computer environmentintermediate
  • Proficiency in Microsoft Office productsintermediate
  • Knowledge of patient billing (preferred)intermediate
  • Knowledge of medical terminology (preferred)intermediate
  • Customer service and professional communicationintermediate
  • Insurance verificationintermediate
  • Appointment schedulingintermediate
  • Patient registrationintermediate
  • Phone etiquette and scriptingintermediate

Required Qualifications

  • High school diploma or equivalent (experience)
  • Experience within a medical office or billing department preferred (experience)
  • Knowledge of patient billing and medical terminology preferred (experience)
  • Excellent keyboard skills (experience)
  • Proficiency in a Windows based computer environment and Microsoft Office products (experience)
  • Accuracy and dependability required (experience)

Responsibilities

  • Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
  • Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
  • Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribed format
  • Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
  • Schedules patient appointments based on department protocols in order to maximize provider productivity
  • Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration
  • Performs varied administrative support tasks including patient flow management, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes, and provide clerical support to providers and staff

Benefits

  • general: Day Shift. Hours may vary
  • general: Great benefits effective day 1!
  • general: Patient-centric environment
  • general: Career growth and advancement potential
  • general: Diverse and inclusive culture

Target Your Resume for "Medical Receptionist - General Surgery" , Trinity Health

Get personalized recommendations to optimize your resume specifically for Medical Receptionist - General Surgery. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Medical Receptionist - General Surgery" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00641343

Answer 10 quick questions to check your fit for Medical Receptionist - General Surgery @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.