Resume and JobRESUME AND JOB
Trinity Health logo

PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital

Trinity Health

PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital

part-timePosted: Jan 28, 2026

Job Description



Employment Type:
Part time

Shift:
Day Shift



Description:

SPHP is looking for a candidate that:

  • Can use switchboard operation of telecommunication equipment:

  • Able to operate a computerized switchboard console.

  • Able to perform basic keyboard functions including typing.

  • Directs all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.

  • When notified of an emergency situation, able to initiate appropriate paging and contacting personnel properly in a timely manner.

Has good communication skills:

  • Processes and triages all customer calls in a clear voice using good English.

  • Remains calm and maintains professionalism when handling delicate or volatile customers.

  • As first respondents to emergencies, responsible for announcing and dispatching appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations.

  • Must be well organized with good short-term memory.

  • Plays a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations.

  • Must be able to take/write clear notes quickly so that they can be retrieved and understood at a later time.

  • Able to document necessary information concerning daily and emergency situations in office logbook.

  • Maintain any necessary additions, deletions and changes to daily operations on-call schedules, and switchboard related functions.

  • Will assist in working hours other than scheduled when requested by supervisor.

A High School Diploma or equivalent is required.

Must have switchboard experience.

Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • St. Peter's Hospital - Albany, New York, United States of America

Salary

33,696 - 43,160 USD / yearly

Estimated Salary Rangehigh confidence

33,696 - 43,160 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Switchboard operationintermediate
  • Computerized switchboard console operationintermediate
  • Basic keyboard functions including typingintermediate
  • Good communication skillsintermediate
  • Clear voice using good Englishintermediate
  • Remaining calm under pressureintermediate
  • Organizationintermediate
  • Good short-term memoryintermediate
  • Quick note-takingintermediate

Required Qualifications

  • High School Diploma or equivalent is required (experience)
  • Must have switchboard experience (experience)

Responsibilities

  • Use switchboard operation of telecommunication equipment
  • Operate a computerized switchboard console
  • Perform basic keyboard functions including typing
  • Direct all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing
  • Initiate appropriate paging and contact personnel properly in a timely manner during emergency situations
  • Process and triage all customer calls in a clear voice using good English
  • Remain calm and maintain professionalism when handling delicate or volatile customers
  • Announce and dispatch appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations
  • Take/write clear notes quickly for retrieval and understanding
  • Document necessary information concerning daily and emergency situations in office logbook
  • Maintain additions, deletions and changes to daily operations on-call schedules, and switchboard related functions
  • Assist in working hours other than scheduled when requested by supervisor
  • Play a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations

Benefits

  • general: Medical/Dental/Vision
  • general: Retirement Plan
  • general: Paid Time Off

Target Your Resume for "PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital" , Trinity Health

Get personalized recommendations to optimize your resume specifically for PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00621463

Answer 10 quick questions to check your fit for PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.

Trinity Health logo

PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital

Trinity Health

PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital

part-timePosted: Jan 28, 2026

Job Description



Employment Type:
Part time

Shift:
Day Shift



Description:

SPHP is looking for a candidate that:

  • Can use switchboard operation of telecommunication equipment:

  • Able to operate a computerized switchboard console.

  • Able to perform basic keyboard functions including typing.

  • Directs all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.

  • When notified of an emergency situation, able to initiate appropriate paging and contacting personnel properly in a timely manner.

Has good communication skills:

  • Processes and triages all customer calls in a clear voice using good English.

  • Remains calm and maintains professionalism when handling delicate or volatile customers.

  • As first respondents to emergencies, responsible for announcing and dispatching appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations.

  • Must be well organized with good short-term memory.

  • Plays a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations.

  • Must be able to take/write clear notes quickly so that they can be retrieved and understood at a later time.

  • Able to document necessary information concerning daily and emergency situations in office logbook.

  • Maintain any necessary additions, deletions and changes to daily operations on-call schedules, and switchboard related functions.

  • Will assist in working hours other than scheduled when requested by supervisor.

A High School Diploma or equivalent is required.

Must have switchboard experience.

Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • St. Peter's Hospital - Albany, New York, United States of America

Salary

33,696 - 43,160 USD / yearly

Estimated Salary Rangehigh confidence

33,696 - 43,160 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Switchboard operationintermediate
  • Computerized switchboard console operationintermediate
  • Basic keyboard functions including typingintermediate
  • Good communication skillsintermediate
  • Clear voice using good Englishintermediate
  • Remaining calm under pressureintermediate
  • Organizationintermediate
  • Good short-term memoryintermediate
  • Quick note-takingintermediate

Required Qualifications

  • High School Diploma or equivalent is required (experience)
  • Must have switchboard experience (experience)

Responsibilities

  • Use switchboard operation of telecommunication equipment
  • Operate a computerized switchboard console
  • Perform basic keyboard functions including typing
  • Direct all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing
  • Initiate appropriate paging and contact personnel properly in a timely manner during emergency situations
  • Process and triage all customer calls in a clear voice using good English
  • Remain calm and maintain professionalism when handling delicate or volatile customers
  • Announce and dispatch appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations
  • Take/write clear notes quickly for retrieval and understanding
  • Document necessary information concerning daily and emergency situations in office logbook
  • Maintain additions, deletions and changes to daily operations on-call schedules, and switchboard related functions
  • Assist in working hours other than scheduled when requested by supervisor
  • Play a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations

Benefits

  • general: Medical/Dental/Vision
  • general: Retirement Plan
  • general: Paid Time Off

Target Your Resume for "PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital" , Trinity Health

Get personalized recommendations to optimize your resume specifically for PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00621463

Answer 10 quick questions to check your fit for PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.