Employment Type:
Full time

Shift:
Day Shift

Description:
A motivated administrative professional with a professional presence, strong interpersonal skills, and a customer-focused, sales-minded approach. Requires the use of a personal automobile to travel across a five-county territory while serving as a reliable point of contact for practitioners. Excels in organizing orders, managing logistics, and strategically planning travel to ensure accurate, timely pickup and delivery of documents for signature. Known for professionalism, adaptability, and the ability to build rapport while maintaining operational efficiency.

We are seeking a reliable, detail-oriented professional for a full-time role responsible for the delivery and pick-up of home health certifications and interim orders. This position plays a vital role in ensuring timely document handling and maintaining strong relationships with referral sources.

Key Responsibilities:

• Pick up and deliver home health certifications and interim orders accurately and on schedule
• Communicate professionally with referral sources, healthcare providers, and internal staff
• Maintain organized records and ensure proper documentation tracking
• Represent the organization with excellent customer service and professionalism

Requirements & Skills:

• High School diploma or GED
• Must have a reliable personal vehicle and valid auto insurance
• Strong critical thinking and problem-solving abilities
• Competent computer skills and ability to navigate electronic systems
• Excellent organizational and time-management skills
• Strong interpersonal and communication skills
• Ability to foster and maintain positive relationships with referral sources
• Commitment to providing excellent customer service

Your opportunity

• Excel with supportive, motivated colleagues in an inspiring environment

• Flexibility

• Competitive salary

• Career paths and professional development

Benefits

• Health, dental and vision insurance benefits on your first day

• Daily Pay offered

• Short and long-term disability

• 403b

• Generous paid time off

• Mileage reimbursement

• Comprehensive orientation

About Mercy Home Health

Mercy Home Health is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), palliative care, hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare.

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.