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Receptionist - Forest Park - Full Time

Trinity Health

Receptionist - Forest Park - Full Time

full-timePosted: Jan 29, 2026

Job Description



Employment Type:
Full time

Shift:



Description:

Job Posting Title

Receptionist

Job Description Summary  

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. 

Job Duties:

  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

  • Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. 

  • Answer phone calls and direct them appropriately.

  • Schedule appointments according to office guidelines.

  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

Schedule: 

  • 36 hours/week

  • Day Shift

General Requirements: 

  • Training Preferred: Effective communication skills, medical terminology

  • Special Training: Basic Life Support; Medical Office Procedures

  • Less than 1 year experience required

Education: 

  •  High School Diploma or GED equivalent

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • MercyOne - Mason City, Iowa, United States of America

Salary

Estimated Salary Rangemedium confidence

32,000 - 38,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong interpersonal skillsintermediate
  • Professional demeanorintermediate
  • Effective communication skillsintermediate
  • Medical terminologyintermediate
  • Medical Office Proceduresintermediate
  • Basic Life Supportintermediate

Required Qualifications

  • High School Diploma or GED equivalent (experience)
  • Less than 1 year experience required (experience)
  • Training Preferred: Effective communication skills, medical terminology (experience)
  • Special Training: Basic Life Support; Medical Office Procedures (experience)

Responsibilities

  • Greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor
  • Manages front desk responsibilities including maintaining patient flow
  • Schedules appointments
  • Handles phone calls appropriately
  • Validates insurance eligibility
  • Enters demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems
  • Determines and collects time of service payments and/or past due balances at the time of appointment
  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
  • Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies
  • Answers phone calls and directs them appropriately
  • Schedules appointments according to office guidelines
  • Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts

Benefits

  • general: Competitive compensation
  • general: Full benefits package
  • general: Opportunity for growth throughout the system

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Trinity Health logo

Receptionist - Forest Park - Full Time

Trinity Health

Receptionist - Forest Park - Full Time

full-timePosted: Jan 29, 2026

Job Description



Employment Type:
Full time

Shift:



Description:

Job Posting Title

Receptionist

Job Description Summary  

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. 

Job Duties:

  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

  • Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. 

  • Answer phone calls and direct them appropriately.

  • Schedule appointments according to office guidelines.

  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

Schedule: 

  • 36 hours/week

  • Day Shift

General Requirements: 

  • Training Preferred: Effective communication skills, medical terminology

  • Special Training: Basic Life Support; Medical Office Procedures

  • Less than 1 year experience required

Education: 

  •  High School Diploma or GED equivalent

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • MercyOne - Mason City, Iowa, United States of America

Salary

Estimated Salary Rangemedium confidence

32,000 - 38,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Strong interpersonal skillsintermediate
  • Professional demeanorintermediate
  • Effective communication skillsintermediate
  • Medical terminologyintermediate
  • Medical Office Proceduresintermediate
  • Basic Life Supportintermediate

Required Qualifications

  • High School Diploma or GED equivalent (experience)
  • Less than 1 year experience required (experience)
  • Training Preferred: Effective communication skills, medical terminology (experience)
  • Special Training: Basic Life Support; Medical Office Procedures (experience)

Responsibilities

  • Greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor
  • Manages front desk responsibilities including maintaining patient flow
  • Schedules appointments
  • Handles phone calls appropriately
  • Validates insurance eligibility
  • Enters demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems
  • Determines and collects time of service payments and/or past due balances at the time of appointment
  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
  • Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies
  • Answers phone calls and directs them appropriately
  • Schedules appointments according to office guidelines
  • Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts

Benefits

  • general: Competitive compensation
  • general: Full benefits package
  • general: Opportunity for growth throughout the system

Target Your Resume for "Receptionist - Forest Park - Full Time" , Trinity Health

Get personalized recommendations to optimize your resume specifically for Receptionist - Forest Park - Full Time. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Receptionist - Forest Park - Full Time" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00643040

Answer 10 quick questions to check your fit for Receptionist - Forest Park - Full Time @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.