Summary:

The Triage Nurse will support Primary Care providers for multiple care sites in the Chicagoland area. You will play a critical role in patient access and safety by assessing symptoms, prioritizing care needs, and guiding patients to appropriate services. This role involves telephone triage, clinical decision-making, and coordination with providers to ensure timely and effective care.

Hours: May vary between 7am - 5pm with rotating Saturdays 8am - 12pm

Location: Westchester, IL

We offer our RNs:

• Benefits from Day One

• Career Development

• Tuition Reimbursement

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Certification reimbursement (up to 1 certification)

• Referral Rewards

What you will do:

• Be the first point of care by providing compassionate telephone and online triage, using evidence-based protocols and your clinical expertise to guide patients to the right next step.

• Listen carefully, assess symptoms, and determine the best level of care—whether it’s a same-day visit, routine appointment, urgent care, or emergency services.

• Empower patients through clear education on symptom management, chronic condition support, and medication instructions, helping them feel confident and cared for.

• Work hand-in-hand with providers to coordinate timely appointments, referrals, and follow-up care that keeps patients on track.

• Keep our records accurate and complete by documenting every interaction in the EMR, ensuring seamless continuity of care.

What you will need:

• A Diploma from an accredited school/college of nursing is required - BSN or ADN

• BLS provider (accredited by the American Heart Association) required prior to hire

• Current Registered Nurse License State of Illinois

• 5 years minimum of nursing experience in a clinical setting, preferably in a primary care or ambulatory setting.

Preferred Skills:

• Experience in chronic disease management (e.g., diabetes, hypertension, asthma).

• Familiarity with population health initiatives and care coordination.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

Compensation:

Salary Range: $29.78 - $48.84 per hour