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Specialist, Scheduling I

Trinity Health

Specialist, Scheduling I

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus

Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. 

Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. 

Responsible for distribution of analytical reports.  

Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. 

Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis

Research & compiles information to support ad-hoc operational projects & initiatives. 

Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. 

Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. 

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. 




Functional Role

  • Supports customer relations, physician relations, patient care & hospital business services by performing administrative & scheduling for multiple areas. Specialist I Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility.

  • Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service.

  • Begins the overall patient experience & initiate the billing process for any services provided by the hospital

Minimum Qualifications

High School Diploma or equivalent.

Two (2) to Five (5) years' experience in area of expertise such as scheduling, financial clearance, or patient access.

National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems.

Additional Qualifications (nice to have)

Associate's degree, preferred.

Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities & insurance verification processes with three (3) years scheduling experience in an acute care setting.

Experience in complex facility based ancillary testing across multiple facilities/states.

Strong knowledge of third-party & government payer billing & reimbursement guidelines as well as department performance standards & policies & procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Saint Joseph Mercy Health System Hospital Campus - Ann Arbor, Michigan, United States of America

Salary

Estimated Salary Rangemedium confidence

38,000 - 52,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Patient Registration/Patient Accounting systems & related software systems proficiencyintermediate
  • Schedulingintermediate
  • Financial clearanceintermediate
  • Patient accessintermediate
  • Insurance eligibility verificationintermediate
  • Data analysis and synthesisintermediate
  • Report creation and distributionintermediate
  • Graphical data presentationsintermediate
  • Knowledge of federal, state & local laws / regulationsintermediate
  • Knowledge of Trinity Health policies, practices & processesintermediate
  • Customer relationsintermediate
  • Physician relationsintermediate
  • Handling complex scheduled eventsintermediate

Required Qualifications

  • High School Diploma or equivalent (experience)
  • Two (2) to Five (5) years' experience in area of expertise such as scheduling, financial clearance, or patient access (experience)
  • National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire (experience)
  • Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems (experience)
  • Associate's degree, preferred (Additional Qualifications) (experience)
  • Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities & insurance verification processes with three (3) years scheduling experience in an acute care setting (Additional Qualifications) (experience)
  • Experience in complex facility based ancillary testing across multiple facilities/states (Additional Qualifications) (experience)
  • Strong knowledge of third-party & government payer billing & reimbursement guidelines as well as department performance standards & policies & procedures (Additional Qualifications) (experience)

Responsibilities

  • Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions
  • Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution
  • Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience
  • Responsible for distribution of analytical reports
  • Utilizes multiple system applications to perform analysis, create reports & develop educational materials
  • Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized
  • Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge
  • Research & compiles information to support ad-hoc operational projects & initiatives
  • Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making
  • Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts
  • Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines
  • Supports customer relations, physician relations, patient care & hospital business services by performing administrative & scheduling for multiple areas
  • Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility
  • Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service
  • Begins the overall patient experience & initiate the billing process for any services provided by the hospital

Benefits

  • general: Medical/Dental/Vision
  • general: Retirement Plan
  • general: Paid Time Off

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Trinity Health logo

Specialist, Scheduling I

Trinity Health

Specialist, Scheduling I

full-timePosted: Jan 28, 2026

Job Description



Employment Type:
Full time

Shift:
Day Shift



Description:
Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus

Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. 

Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. 

Responsible for distribution of analytical reports.  

Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. 

Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis

Research & compiles information to support ad-hoc operational projects & initiatives. 

Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. 

Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. 

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. 




Functional Role

  • Supports customer relations, physician relations, patient care & hospital business services by performing administrative & scheduling for multiple areas. Specialist I Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility.

  • Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service.

  • Begins the overall patient experience & initiate the billing process for any services provided by the hospital

Minimum Qualifications

High School Diploma or equivalent.

Two (2) to Five (5) years' experience in area of expertise such as scheduling, financial clearance, or patient access.

National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems.

Additional Qualifications (nice to have)

Associate's degree, preferred.

Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities & insurance verification processes with three (3) years scheduling experience in an acute care setting.

Experience in complex facility based ancillary testing across multiple facilities/states.

Strong knowledge of third-party & government payer billing & reimbursement guidelines as well as department performance standards & policies & procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Locations

  • Saint Joseph Mercy Health System Hospital Campus - Ann Arbor, Michigan, United States of America

Salary

Estimated Salary Rangemedium confidence

38,000 - 52,000 USD / yearly

Source: AI Estimation

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Patient Registration/Patient Accounting systems & related software systems proficiencyintermediate
  • Schedulingintermediate
  • Financial clearanceintermediate
  • Patient accessintermediate
  • Insurance eligibility verificationintermediate
  • Data analysis and synthesisintermediate
  • Report creation and distributionintermediate
  • Graphical data presentationsintermediate
  • Knowledge of federal, state & local laws / regulationsintermediate
  • Knowledge of Trinity Health policies, practices & processesintermediate
  • Customer relationsintermediate
  • Physician relationsintermediate
  • Handling complex scheduled eventsintermediate

Required Qualifications

  • High School Diploma or equivalent (experience)
  • Two (2) to Five (5) years' experience in area of expertise such as scheduling, financial clearance, or patient access (experience)
  • National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire (experience)
  • Must be proficient in the use of Patient Registration/Patient Accounting systems & related software systems (experience)
  • Associate's degree, preferred (Additional Qualifications) (experience)
  • Comprehensive knowledge of scheduling with mastery in at least three (3) or more modalities & insurance verification processes with three (3) years scheduling experience in an acute care setting (Additional Qualifications) (experience)
  • Experience in complex facility based ancillary testing across multiple facilities/states (Additional Qualifications) (experience)
  • Strong knowledge of third-party & government payer billing & reimbursement guidelines as well as department performance standards & policies & procedures (Additional Qualifications) (experience)

Responsibilities

  • Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions
  • Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution
  • Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience
  • Responsible for distribution of analytical reports
  • Utilizes multiple system applications to perform analysis, create reports & develop educational materials
  • Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized
  • Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge
  • Research & compiles information to support ad-hoc operational projects & initiatives
  • Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making
  • Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts
  • Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines
  • Supports customer relations, physician relations, patient care & hospital business services by performing administrative & scheduling for multiple areas
  • Responsible for pre-registration, scheduling, electronically verifying insurance eligibility & accurately identifying & collecting patient financial responsibility
  • Handles complex scheduled events, including high dollar testing, associated studies & those with study specific instructions & communicates effectively to service delivery areas to maximize patient flow & customer service
  • Begins the overall patient experience & initiate the billing process for any services provided by the hospital

Benefits

  • general: Medical/Dental/Vision
  • general: Retirement Plan
  • general: Paid Time Off

Target Your Resume for "Specialist, Scheduling I" , Trinity Health

Get personalized recommendations to optimize your resume specifically for Specialist, Scheduling I. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Specialist, Scheduling I" , Trinity Health

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

00591621

Answer 10 quick questions to check your fit for Specialist, Scheduling I @ Trinity Health.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.