Employment Type:
Full time

Shift:
Rotating Shift

Description:

Position Purpose

The Team Lead supports daily operations and ensures quality care for individuals served. This role focuses on guiding staff, maintaining compliance with policies, and driving performance to meet key benchmarks through strong leadership and clear communication.

What You Will Do

• Care Planning: Develop individualized care plans with residents, families, and interdisciplinary teams.
• Support & Advocacy: Provide emotional/behavioral support and advocate for residents with families, agencies, and healthcare professionals.
• Staff Training & Oversight: Train staff in medication administration and other required areas; assist with onboarding and performance feedback.
• Compliance & Safety: Monitor policy implementation, conduct certified investigations, and ensure a safe environment.
• Program Management: Make person-centered decisions and develop effective action plans for program success.

Minimum Qualifications

• Master’s degree + 1 year experience with individuals with intellectual disabilities/autism
  OR Bachelor’s degree + 2 years’ experience
  OR Associate degree/60 credits + 4 years’ experience
• Valid driver’s license and ability to drive agency vehicle

Position Highlights & Benefits

• Benefits start Day 1! Medical, Dental, Vision, Life Insurance, 403B, PTO, Paid Holidays & more
• Schedule: Monday–Friday, 8:00 AM–3:30 PM
• Status: Non-Exempt (hourly)

About Pittsburgh Mercy

We are a community-based health and human services organization providing person-centered care to vulnerable populations. Our mission is to be a compassionate, transforming presence—offering help and hope to those experiencing mental illness, substance use, intellectual disabilities, and trauma.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.